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Customer Reviews Collected from frigidaire.com |
Frigidaire - Gallery 22.6 Cu. Ft. Counter-Depth Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless steel
Average Customer Rating:
4
Rating breakdown 2,919 reviews
5 Stars
1,185
4 Stars
1,008
3 Stars
374
2 Stars
193
1 Star
159
79%of customers recommend this product.
(
2,215 out of
2,811)
Customer Reviews for Frigidaire - Gallery 22.6 Cu. Ft. Counter-Depth Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless steel
Customer Rating
5
Love it!
on August 19, 2016
Posted by: Ctheflower
from Tennessee, United States
Recently bought this refrigerator. I love that it is counter depth, but still has lots of room inside!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Decent but loud and ice cubes get stuck pretty oft
on August 23, 2016
Posted by: Alissa
from California, United States
Was specifically looking for counter depth fridge and took a chance on this one. I'm not super happy with the fridge, as it makes a lot of weird and loud noises. The ice cubes also get stuck pretty much every 3 days.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Jennifer , Online Outreach Specialist, August 26, 2016
Hello Alissa, we hate to hear that you are unhappy with your new refrigerator. If there is a warm air leak into your refrigerator, this could cause moisture build up. I would suggest testing your door gasket. The best way to test this would be to place a dollar bill between the body of your refrigerator and close the door. The dollar bill should stay in place and pull out with a small amount of resistance. If the dollar bill falls out when placed between the gasket and cabinet double check to see if the door is being blocked by anything stopping it from closing it. If nothing is stopping the door from closing then we would suggest a replacement door gasket.
I would double check that your ice container is pushed all the way back and under your ice maker. Also, I would check if there is ice stuck to your ice maker sensor arm. If there is ice, I would free the arm and removing any ice cubes. Hope this information is helpful! -Jennifer
I would double check that your ice container is pushed all the way back and under your ice maker. Also, I would check if there is ice stuck to your ice maker sensor arm. If there is ice, I would free the arm and removing any ice cubes. Hope this information is helpful! -Jennifer
Written by a customer while visiting frigidaire.com
Customer Rating
3
Great looking fridge. Great price
on August 25, 2016
Posted by: Daveoo
from New Jersey, United States
I have this product in my house for a couple months now. I like the look of it. There is plenty of room. My problem is icemake has mind of its own. Makes ice most of the time. Then stoped working for a couple weeks. Also it makes a high pitch noise. It took a while to get used to the noise of it.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 30, 2016
Hey Daveoo, we are sorry that you have encountered such frustration from the refrigerator. Page 22 of the Owner’s Manual for your model goes over the normal operating sounds. Our records show you were scheduled for service. Was the ice maker matter resolved to your satisfaction? If you have any questions, please reconnect with us directly. Warm regards, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
1
Lemon!
on August 28, 2016
Posted by: Marci H
from California, United States
I bought this less than 3 years ago and the ice maker has broke 2 times and the compressor for the fridge 2 times and other things I forgot to write down. My fridge has broke 4 times just this year. I do n to recommend it at all!
Response from frigidaire.comBy Ruth, Onliner Outreach Specialist, August 30, 2016
Marci H, I truly regret your experience with the refrigerator. If you have any questions or require further assistance please reach out to our customer care team at 888-203-1389 for assistance. Cordially, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Pleased With This Fridge
on August 31, 2016
Posted by: 1st Time Frigidaire Buyer
from Mercer Island, WA, United States
I needed a counter-depth fridge, not too tall, and this model met my requirements. I have had this model for about 3 months and it is running well. No complaints except that it is a tiny bit loud. I'm getting used to it. Features are all good and ice maker still works well.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
2
Noisy
on September 8, 2016
Posted by: Rick24
Noisy appliance do not buy.Thought
Fridgedaire would build a better product. Not satisfied with this purchase.
Fridgedaire would build a better product. Not satisfied with this purchase.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Jennifer , Online Outreach Specialist, September 9, 2016
Hi Rick24, thank you for taking the time to share your review with us. I certainly understand the sounds you are hearing may be unfamiliar to you. I welcome you to view the normal operating sounds and sights of your refrigerator in your Use and Care guide on page 22. Hope you find this helpful! -Jennifer
Written by a customer while visiting frigidaire.com
Customer Rating
2
on September 15, 2016
Posted by: Bozenna
from San Diego, CA, United States
I bought it a month ago and was not happy with the purchase. First I discovered that the crisper drawers were not opening properly, they were getting stuck. Than the water dispenser was leaking and needed parts. So the fridge went back to the store a week after the purchase.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Unhappy
on September 22, 2016
Posted by: Holby
from Long Island, NY
[This review was collected as part of a promotion.] I upgraded to get this product but it is no upgrade. The plastic drawers are cheap and screech like crazy when opened or closed and the ice maker is terrible. Either no ice comes out or it comes out and doesn't stop. This product is cheap cheap cheap.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Jennifer, Online Outreach Specialist, September 29, 2016
Holby, thank you for sharing your feedback with us. We regret to hear that you are unhappy with your refrigerator. Please contact us directly if you should have any additional questions. Thank you, Jennifer
Written by a customer while visiting frigidaire.com