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Customer Reviews Collected from frigidaire.com |
Frigidaire - Gallery 22.6 Cu. Ft. Counter-Depth Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless steel
Average Customer Rating:
4
Rating breakdown 2,919 reviews
5 Stars
1,185
4 Stars
1,008
3 Stars
374
2 Stars
193
1 Star
159
79%of customers recommend this product.
(
2,215 out of
2,811)
Customer Reviews for Frigidaire - Gallery 22.6 Cu. Ft. Counter-Depth Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless steel
Customer Rating
1
not worth the money
on March 15, 2017
Posted by: kdebev
from Mission Viejo, CA, United States
Been a year almost since I got this fridge, have had repair company out twice. Cheaply made, I regret this purchase.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 20, 2017
Hey kdebev, I regret any inconvenience and frustration this matter may have caused you or your family. Our records indicate our authorized service provider is working diligently to provide you service in a timely manner. Thank you for your patience. Should you have any questions, please reconnect with us directly by calling Mon-Fri, 8a-8p or Saturday 9a-6p EST @ 877-435-3287. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
3
Nice light feature
on March 15, 2017
Posted by: Jwach
from Phoenixville, PA, United States
Really only like the light feature
ice maker never made ice once hooked up. Had to get replaced with in 1 month.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 22, 2017
Jwach, I apologize for any frustration and inconvenience this matter may have caused you and your family. Although we place a great deal of emphasis on quality control, there are occasions when even the best products may malfunction. I am glad your ice maker matter was resolved under your warranty coverage. I like how your refrigerator gives you more space to keep food organized with SpillSafe® glass shelves, adjustable door bins, and crisper drawers. Should you have any questions, please reconnect with us directly by calling Mon-Fri, 8a-8p or Saturday 9a-6p EST @ 877-435-3287. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 15, 2017
Posted by: misslin54
from Council Bluffs, IA, United States
[This review was collected as part of a promotion.] This was purchased by the previous owner just before I bought the house and I am so glad they did. We always had Frigidaire appliances since I was little. My Mother never wanted any other appliances and I was glad to find this new refrigerator in the home I bought.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
2
Counter depth is nice, doesn't intrude into the ki
on March 15, 2017
Posted by: Jack Frost
from California, United States
[This review was collected as part of a promotion.] I would prefer L.E.D. lights that light up right away. The ice maker takes up about one third of the freezer, so we lose a lot of storage area. Retrieving ice cubes from the ice maker, to store for a party, is not very user friendly.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 22, 2017
Jack Frost, it is unfortunate to hear you are not happy with the features of your new refrigerator. The good news is that your feedback is reviewed online by our product gurus, who I'm sure will find value in your observations. To remove the ice bin to make retrieving ice easier, you would lift up slightly on the front of the bin, and pull it straight out of the ice maker housing. Please be sure to firmly support the underside of the ice bin when removing it from the refrigerator. A counter depth bin that is full of ice will weigh about 12 pounds total. I hope that helped! Should you have any questions, please reconnect with us directly by calling Mon-Fri, 8a-8p or Saturday 9a-6p EST @ 877-435-3287. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
2
Beware
on March 15, 2017
Posted by: Gatos
I bought this one month ago and still have problem with refrigerator storage bins. Installers said the gliding of bin would stop once refrigerator was cold.but They stick and make loud squeaking noises. Called service center they sent new draw still not working.
If you are looking for a quite refrigerator you might want to look at another brand.
If you are looking for a quite refrigerator you might want to look at another brand.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 23, 2017
Gatos, I am sad to hear that the crisper drawers have frustrated you so. Sometimes removing the offending drawer and rubbing the glides with waxed paper, or perhaps olive oil may help to ease the gliding action. I hope this helped! Should you have any questions, please reconnect with us directly by calling Mon-Fri, 8a-8p or Saturday 9a-6p EST @ 877-435-3287. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Lots of space and great features
on March 15, 2017
Posted by: Aniken
from Big Wells, TX, United States
[This review was collected as part of a promotion.] Refrigerator/freezer perform as advertised. Very pleased with the quality of this product
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Product
on March 15, 2017
Posted by: Wiilie
from Maplewood, NJ, United States
[This review was collected as part of a promotion.] I bought the fridge in January and I'm extremely happy. Freezer and plenty big and fridge is ample big for our needs. I love the ice maker, especially the crush ice. Best feature I love is the water dispenser. I always drank bottled water because the tap water in NJ is horrible. However, the water dispenser has a filter so the water tastes great. My son and I use it everyday and no longer purchase bottle water. Have saved $. Love it. Also, The Stainless Steel looks fabulous in the kitchen.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
2
Not satisfied
on March 15, 2017
Posted by: alopez
from North Lauderdale, FL, United States
[This review was collected as part of a promotion.] I brought this refrigerator at a great price. I love the look and style. A month after the purchase a large amount frost developed in the freezer. The retailer accommodated us with a new refrigerator. Frost has now begun to develop in the freezer of this unit as well. I am currently waiting for it to be serviced.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 22, 2017
Oh no! It is unfortunate that your refrigerator needed service so soon and unexpectedly, alopez. Our records indicate the authorized service provider worked diligently to resolve the matter. Should you have any questions, please reconnect with us directly by calling Mon-Fri, 8a-8p or Saturday 9a-6p EST @ 877-435-3287. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com