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Customer Reviews Collected from frigidaire.com |
Frigidaire - Gallery 22.6 Cu. Ft. Counter-Depth Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless steel
Average Customer Rating:
4
Rating breakdown 2,919 reviews
5 Stars
1,185
4 Stars
1,008
3 Stars
374
2 Stars
193
1 Star
159
79%of customers recommend this product.
(
2,215 out of
2,811)
Customer Reviews for Frigidaire - Gallery 22.6 Cu. Ft. Counter-Depth Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless steel
Customer Rating
5
Love the side by side doors & ice/water on outside
on June 12, 2017
Posted by: Beth love
from Severna Park, MD, United States
[This review was collected as part of a promotion.] Bought about a month ago, so happy with the side by side doors! We had a freezer drawer with our last refrigerator and NO ice & water on outside. Never new what i was missing! My kids love it too!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Overall I'm Happy with this Fridge
on June 18, 2017
Posted by: CentralCalGuy
from Modesto, CA, United States
[This review was collected as part of a promotion.] Bought this 2 months ago and everything was fine until I decided to lower the freezer temp. to -5. This froze up the ice maker. A few minutes of hair dryer over the back panel and re-setting to zero degrees fixed it. It's big enough for 2 or 3 people to use, but a family of 4 might find it too small. Yes, it makes water running, fan, and ice dropping noises. That's what they do. When the compressor is running it's less than 30 db. If your kitchen is dead quiet and you are sitting right next to it, then yes, it makes noise. The stainless finish really does resist fingerprints (and it's magnetic). The digital display is nice too. I tracked the temperature in the freezer and fridge with an external sensor and both sides were kept in a very tight range; and the temperature recovers quickly from door opening. Now I don't even notice this appliance-- it just works. That's the way it should be.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome fridge!
on June 19, 2017
Posted by: Mike077
from Sonora, CA, United States
[This review was collected as part of a promotion.] Bought this about 60 days ago. Performs flawlessly and my wife loves the ice dispenser in the door.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Very Disappointed
on June 27, 2017
Posted by: Sibel
from Milwaukee, WI, United States
[This review was collected as part of a promotion.] The noise from this refrigerator is not normal. It has a high frequency pitch sound that never stops. We can handle the other noises, but this piercing noise is quite intolerable in an open concept home.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Courtney, Online Outreach Specialist, June 28, 2017
Thank you for sharing your refrigerator experience, Sibel. We'd like to hear more about the sound(s) you're hearing. Please feel free to give us a call at (888) 203-1389; Monday through Friday from 8am to 8pm and Saturday from 9am to 6pm EST so that we can assist you further. Have a great day! Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
3
Adjusting doors
on June 27, 2017
Posted by: Genius
from Windham, ME, United States
Just new. Doors uneven, up-down, side-to-side. Very difficult. One side 7/16 and something between 7/16 & 1/2! Got it matched-up horizontally but not vertically. Shoddy build!!
No, I would not recommend this to a friend.
Response from frigidaire.comBy Courtney, Online Outreach Specialist, June 28, 2017
I hate to hear about your refrigerator experience, Genius. I would like to ask that you reach out to our Care Team in hopes that you will allow us to further discuss your concerns and answer any questions you might have. Please contact us at (888) 203-1389; Monday through Friday from 8am to 8pm and Saturday from 9am to 6pm EST so we can promptly reconnect with you. If it is possible, it would be greatly appreciated if you have your full mailing/physical address, phone number along with your refrigerator's model, serial number and date of purchase available. Please be sure to also provide the representative with a detailed description of what you have experienced. Have a great rest of your day! Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
3
Just OK
on June 27, 2017
Posted by: Lcat
from Nashville, TN, United States
[This review was collected as part of a promotion.] I purchased approx 2 months ago. I am on my second refrigerator as the doors on the first one would not align and it had a continuous high pitched cricket sound coming from it. The replacement unit has perfectly aligned doors and does not have the constant high pitched noise. It is noisy as are most Frigidaire's. The refrigerator looks nice and gets 5 stars for appearance. The inside lighting lacks though. Once stocked it is hard to see anything below the top self. The freezer lacks lighting as well.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Looks nice but!!
on June 28, 2017
Posted by: Nan Banno
from Naples, Florida, United States
[This review was collected as part of a promotion.] I purchased refrigerator in April and have had 2 service
Calls for ice maker. As of today no ice is being made again.
Calls for ice maker. As of today no ice is being made again.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , July 3, 2017
Oh Wow Nancy! I apologize for your experience with your new purchase. In researching, I was able to see that your matter was resolved under your warranty coverage. However, if you are currently experiencing any matters, please contact us directly by phone, so that we can assist you properly. Best- CiCi
Written by a customer while visiting frigidaire.com
Customer Rating
2
on July 2, 2017
Posted by: Carlu
from New York, NY, United States
Filter for the water and ice gets easily clogged! Now I have to buy a separate filter
No, I would not recommend this to a friend.
Response from frigidaire.comBy Jennifer , Online Outreach Specialist, July 5, 2017
Thank you for your valued feedback, Carlu. Your input is extremely important to us and will be carefully reviewed when determining how to accommodate both current and new consumers. -Jennifer
Written by a customer while visiting frigidaire.com