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Customer Reviews Collected from frigidaire.com |
Frigidaire - Gallery 22.6 Cu. Ft. Counter-Depth Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless steel
Average Customer Rating:
4
Rating breakdown 2,919 reviews
5 Stars
1,185
4 Stars
1,008
3 Stars
374
2 Stars
193
1 Star
159
79%of customers recommend this product.
(
2,215 out of
2,811)
Customer Reviews for Frigidaire - Gallery 22.6 Cu. Ft. Counter-Depth Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless steel
Customer Rating
4
Nice refrigerator
on July 4, 2017
Posted by: Kathy31
from Myrtle Beach, SC 29588
[This review was collected as part of a promotion.] We bought this a few weeks ago, because we needed a counter depth refrigerator. However, it is still too deep. We thought it was only 27 1/2" deep, but it ended up being 28 1/2" deep. Still can't use the drawer along side of it. The ice machine seems to be possessed sometimes.....sometimes it won't shut off or the ice gets clogged. The water sometimes doesn't shut off. Other that those problems it's a pretty good refrigerator.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
2
on July 5, 2017
Posted by: Jimbol1
from Austin, TX, United States
[This review was collected as part of a promotion.] Ice maker failed and had to have engineer within two weeks. Fridge draws badly designed so screech every time opened otherwise OK !!!
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 6, 2017
Yikes! I am sad that your ice maker needed service so soon and unexpectedly, Jimbol1. However, I am glad that the matter was taken care of under your warranty coverage. I regret to hear your crisper drawers are frustrating you! Please remove the crisper drawers completely, and then rub the gliders on each side with olive oil or waxed paper. This may help ease the sliding in and out. When reinstalling, ensure they are correctly in the guides on each side, and that nothing is in the way. Work the drawer back and forth a few times, this should help it to be quieter and easier to open and close. Over time the bin should become easier to move. I hope this helped! Should you have any questions, please reconnect with us directly for assistance by calling Mon-Fri, 8a-8p or Saturday 9a-6p EST @ 877-435-3287. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Exterior finish is wonderful!
on July 6, 2017
Posted by: Sue1234
from New Jersey, United States
[This review was collected as part of a promotion.] I've had this fridge for 2 weeks and love it! It has all the features on it that I need, especially the door water/ice compartment. Saves me energy by not having to keep opening the door for water or ice. The finish on it is exceptional where I do not have to keep wiping off finger prints.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Rating
on July 7, 2017
Posted by: Tebo
from Savannah, Texas
[This review was collected as part of a promotion.] I have had the refrigerator for a ;little over a month. Enjoying it/
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
I like the fridge over all
on July 7, 2017
Posted by: DeniseLynn
from Fort Collins, CO, United States
[This review was collected as part of a promotion.] The draws in the fridge stick, screech and are hard to open. It's been only 4 months since I bought it and the ice maker isn't working correctly. Also the fridge door has dragged and not stayed open correctly since I got it. Thought it was just acting that way because it was new but come to find out that the door hinge is broken on the bottom. Only 4 months old and not all the parts are covered under the warranty to have the hinge fixed. It came to me that way, broken and you're still making me pay for some of the parts, not right!
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
3
New Frigidaire
on July 8, 2017
Posted by: lberry
from Longview, TX, United States
[This review was collected as part of a promotion.] I bought this about a month ago. I liked it because it was similar to the one I had and I loved it! I do not love or even like the ice maker though. It is always getting stopped up and has to be opened and ice removed in order for it to stop. Its annoying to say the least!!!
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 11, 2017
Oh no! We want you to love your new refrigerator, lberry. I have some ideas that might just help change your mind. Please check to see if there are any ice cubes stuck between the ice maker and the rear of the ice bin? If so, please remove the cubes and replace the bin in the proper position. If the dispenser is still jamming, check the bottom of the ice bin, has ice melted and frozen around the auger (the spiral metal bar in the bottom)? If so, please remove the ice container, thaw and empty the contents (my family uses too much ice for me to melt it, so I put it in a bowl), clean and dry the container, and replace in proper position. When new ice is made, the dispenser should operate normally. If you are not using ice very frequently, you may need to shake the ice bin every 2 days or so, to break up the ice so it dispenses easily. If this hasn’t helped, or you have questions, please reconnect with us directly by calling Mon-Fri, 8a-8p or Saturday 9a-6p EST @ 877-435-3287 for assistance. We are here for you. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
3
Ice maker slow
on July 8, 2017
Posted by: Swamp buddy
from Plains. Ga
I reviewed it trying to find a refrigerator that was quiet. This isn't it. Ice maker is Slow.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 11, 2017
Yikes! Swamp buddy, hate to hear of your experience with your new refrigerator. I have some hints that may help with the slow ice production you are experiencing. Please check to ensure the water valve going to the refrigerator is all the way open. Recommended water supply pressure should fall between 30 psi and 100 psi. Are you on a well or have a reverse osmosis system (these have variances with water pressure that may impact both water dispensing and ice production)? You will find more trouble shooting tips for slow ice production, on page 35 in your Owner’s Manual. Normal sounds your refrigerator will exhibit are addressed on page 29 of your Owner’s Manual. If what you are hearing is not listed, or you have any questions, please reconnect with us directly by calling Mon-Fri, 8a-8p or Saturday 9a-6p EST @ 877-435-3287 for assistance. We are here for you. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 9, 2017
Posted by: rte204
from Jackson, MI, United States
[This review was collected as part of a promotion.] I bought fridge over a month ago! I love it and would buy it again!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com