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Customer Reviews Collected from frigidaire.com |
Frigidaire - Gallery 22.6 Cu. Ft. Counter-Depth Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless steel
Average Customer Rating:
4
Rating breakdown 2,919 reviews
5 Stars
1,185
4 Stars
1,008
3 Stars
374
2 Stars
193
1 Star
159
79%of customers recommend this product.
(
2,215 out of
2,811)
Customer Reviews for Frigidaire - Gallery 22.6 Cu. Ft. Counter-Depth Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless steel
Customer Rating
4
Just the right size
on August 3, 2017
Posted by: Jimej1J
from Tulsa
[This review was collected as part of a promotion.] Great for our family. Never seems to run out of ice. Ease of use.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
great space saver.
on August 3, 2017
Posted by: Jon Lenoir
from Clinton, MS, United States
[This review was collected as part of a promotion.] It has a beautiful design and great features. The non smudge finish is awesome.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Value!
on August 4, 2017
Posted by: Haika
from Georgetown, TX, United States
[This review was collected as part of a promotion.] Bought this as a second fridge for laundry room. It was priced well and works really good. Great fin
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Like except for the ice dispenser
on August 4, 2017
Posted by: DaveBH
from Florida, United States
When dispensing ice the chute has a tendency to clog up. Then when you open it to clean it out all of or most of the ice goes on the floor unless you have someone to help you catch it all.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Brandi, Online Outreach Specialist, August 7, 2017
Hello, DaveBH! I can imagine how frustrating that must be. To resolve this, try shaking the ice bin occasionally. This will loosen the cubes so they won't stick together. If you still need additional assistance, feel free to contact us directly. ~ Brandi
Written by a customer while visiting frigidaire.com
Customer Rating
2
Very noisy and worlds worst ice maker.
on August 8, 2017
Posted by: admm
from Albuquerque, NM, United States
Purchased the Gallery line of fridge, stove, micro wave and dishwasher about one year ago. This refrigerator makes noise like whirring, chirping and grinding for hours. I can put up with this but the ice maker is the worst in the industry. The ice maker itself produces cubes that are attached and when dispensed they jam up the shut causing a huge pile up within the freezer door. The only way to stop this is to open the door and start scooping the ice out and into a bowl. Then clean up the mess it made on the floor. Now this is when the ice maker works. The other 50% of the time, no ice! Then you have to go to ice maker and reset.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Brandi, Online Outreach Specialist, August 10, 2017
Oh no, admm! I hate to hear you are having these issues. In regard to the noise, check the normal noises listed in the manual. If the noise you are hearing is not there, we may need to schedule service. To break up the cubes, try shaking the ice bin occasionally. If this still does not work, please contact us directly for additional assistance. ~ Brandi
Written by a customer while visiting frigidaire.com
Customer Rating
2
Very Noisy
on August 8, 2017
Posted by: Rick321
from San Jose, CA, United States
Fridge looks good and has good features inside. However, it makes a very annoying high pitch noise coming from the compressor. This is standard and cannot be eliminated by changing the compressor, but even a different one makes exactly the same noise.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Brandi, Online Outreach Specialist, August 10, 2017
Hello, Rick321! We appreciate your feedback regarding your refrigerator. Please refer to the list of normal operating sounds in the manual to confirm if the noise is actually normal. If it isn't, we will be happy to schedule service. If it is, we will be happy to forward your concerns to our design team for review. While we cannot implement all suggestions we receive, we will continue to use valuable information like that which you have provided to improve our products in the future. ~ Brandi
Written by a customer while visiting frigidaire.com
Customer Rating
3
Not a fan of the water/ice dispenser
on August 9, 2017
Posted by: Silvers
from California, United States
[This review was collected as part of a promotion.] Having used other refrigerator ice and water dispensers our entire lives, it was kind of stunning that this design exists. When putting water into a glass, the glass cannot be off by more than a 5 degree angle or water shoots everywhere. The water is room temperature, a feature we confirmed only after the 90 degree day we when we purchased the fridge. The ice dispenser is a disaster, often dispensing ice in all directions and after the dispenser is disengaged. The factory freezer setting of 0 degrees is not cold enough to keep ice cream hard. But otherwise, fridge is okay and works. Easy to clean.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 10, 2017
Goodness! Silvers, I am sorry to hear your dispenser is frustrating you so. While researching, I was unable to locate any recent contact, or service request, pertaining to your matter. So that we are able to gain more insight and help you properly, we request that you reconnect with us directly for assistance by calling Mon-Fri, 8a-8p or Saturday 9a-6p EST @ 877-435-3287. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
3
Good refrigerator
on August 9, 2017
Posted by: Williams013
from Antioch, TN, United States
[This review was collected as part of a promotion.] I am happy with the refrigerator but it came with a non working ice maker which hasn't been resolved after a month. One of drawers doesn't glide smoothly. I choose Frigidaire because that's what my previous brand was and I never had any trouble with it.
I would recommend this to a friend!
Response from frigidaire.comBy Ciara, Online Outreach Specialist , August 11, 2017
Gosh Williams013! I certainly apologize for any hiccups that you have experienced with your new purchase. I’m researching, I was able to see that the technician came out on July 24, 2017 to diagnose your matter. I have reached out to the technician and they will be contacting you today pertaining to your resolution. Should you need any further assistance, do not hesitate to reconnect with us. Kindly- CiCi
Written by a customer while visiting frigidaire.com