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Customer Reviews Collected from frigidaire.com |
Frigidaire - Gallery 22.6 Cu. Ft. Counter-Depth Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless steel
Average Customer Rating:
4
Rating breakdown 2,919 reviews
5 Stars
1,185
4 Stars
1,008
3 Stars
374
2 Stars
193
1 Star
159
79%of customers recommend this product.
(
2,215 out of
2,811)
Customer Reviews for Frigidaire - Gallery 22.6 Cu. Ft. Counter-Depth Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless steel
Customer Rating
2
Nice Interior design
on August 17, 2017
Posted by: Jax Grandma
from Jacksonville, FL, United States
[This review was collected as part of a promotion.] Like the door storage that holds a gallon of milk. Had problems with the gasket on the freezer. The freezer frosted up badly. Had to have a new gasket installed. The hinge on the refrigerator door is bent. Waiting for a new hinge. Had to have a counter depth refrigerator in a hurry. Not a lot of choices.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 21, 2017
Oh no! Jax Grandma, this is not the experience we expect our consumers to have. Please reach out to us at your convenience, we would like to document the service you are receiving. Please contact us directly for assistance by calling Mon-Fri, 8a-8p or Saturday 9a-6p EST@ 800-724-7519. We are here for you. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
Veggie Lovers Delight!
on August 17, 2017
Posted by: ddales
from Altoona, IA, United States
[This review was collected as part of a promotion.] I love the counter depth size and especially like the extra large drawers for fruits and vegetables. Only downfall is that the water coming out the door is not cold. However, the cubes and crushed ice are very convenient.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Like it, BUT....did I get a lemon x2
on August 18, 2017
Posted by: CFCC
from Stafford, VA, United States
[This review was collected as part of a promotion.] I bought this less than a month ago and there were numerous issues: moisture appeared on top of fridge 'outlining my cookie jar'; temps were inaccurate based on a tech's reading; amps were inaccurate and less than the norm of 9 but rather a 6; door issue; rattling that would not stop within compressor area --- low and behold I tried for a second one and it to has several BIG issues as above and it now has to be returned as well... so do I go for a lemon #3 or opt out to something that doesn't match the 'gallery' collection. Next week will be the tell tale.
Response from frigidaire.comBy Matt, Online Outreach Specialist, August 21, 2017
Oh no CFCC!
We apologize that you have experienced an issue with the previous refrigerators. You can reach out to us if further assistance is needed at socialcare@frigidaire.com or 1-888-203-1389, Monday through Friday 8AM to 8PM, should you need any further assistance.
Matt
We apologize that you have experienced an issue with the previous refrigerators. You can reach out to us if further assistance is needed at socialcare@frigidaire.com or 1-888-203-1389, Monday through Friday 8AM to 8PM, should you need any further assistance.
Matt
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my new fridge
on August 18, 2017
Posted by: Pink Flamingo
from Plano, TX, United States
[This review was collected as part of a promotion.] Perfect size for our extra fridge. Very quiet and pretty too
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Love the fingerprint resistant stainless steel
on August 18, 2017
Posted by: 3kids4us
from Chesapeake, VA, United States
[This review was collected as part of a promotion.] The look is terrific! I give it 3 stars because the drawers do not slide well and it makes lots of strange noises but other than that it's roomy for a counter depth fridge.
I would recommend this to a friend!
Response from frigidaire.comBy Ciara, Online Outreach Specialist , August 22, 2017
Kindly- CiCi
Hey there 3kids4us! You may hear a lot of sounds from your refrigerator, such as humming, rattling or air rushing; which are a part of the normal operations.
A tip that can alleviate your drawer matter is to rub waxing paper on both sides. This can possibly assist with any sticking and help it glide smoother. I certainly hope this helps!
Kindly- CiCi
Hey there 3kids4us! You may hear a lot of sounds from your refrigerator, such as humming, rattling or air rushing; which are a part of the normal operations.
A tip that can alleviate your drawer matter is to rub waxing paper on both sides. This can possibly assist with any sticking and help it glide smoother. I certainly hope this helps!
Kindly- CiCi
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Features and Performance
on August 19, 2017
Posted by: Hunter II
from Texas
[This review was collected as part of a promotion.] I bought this Frigidaire a little over a month ago. We couldn't be more pleased with the design of the shelves . We are actually getting more larger items in it because of the design. We will definitely purchase Frigidaire appliances from now on!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Arrived damaged
on August 19, 2017
Posted by: Happycooker2017
[This review was collected as part of a promotion.] Cabinet was damaged upon arrival. Discovered when heat was entering freezer causing an ice palace to form inside all over food contents and interior walls/shelves.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
4
More roomThan expected
on August 19, 2017
Posted by: Ch_rocker
from Pine Grove, CA, United States
We were concerned about a counter depth fridge being to small but we are pleased with how much room there actually is. Looks great and fits great into our space
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com