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Customer Reviews Collected from frigidaire.com |
Frigidaire - Gallery 22.6 Cu. Ft. Counter-Depth Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless steel
Average Customer Rating:
4
Rating breakdown 2,919 reviews
5 Stars
1,185
4 Stars
1,008
3 Stars
374
2 Stars
193
1 Star
159
79%of customers recommend this product.
(
2,215 out of
2,811)
Customer Reviews for Frigidaire - Gallery 22.6 Cu. Ft. Counter-Depth Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless steel
Customer Rating
1
It doesn't work
on October 14, 2017
Posted by: rocco peach
from Orange, CA 92869, United States
I've been chasing the repair company for 3 weeks I just want cold food
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , October 16, 2017
Oh no Rocco Peach!
I apologize for your experience with your refrigerator. In researching, I was able to see that you were able to contact us on October 13, 2017 and at that time you were provided with a resolution.
Should you need any information pertaining to the resolution provided, please contact us at 1-877-435-3287 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience.
Respectfully- CiCi
I apologize for your experience with your refrigerator. In researching, I was able to see that you were able to contact us on October 13, 2017 and at that time you were provided with a resolution.
Should you need any information pertaining to the resolution provided, please contact us at 1-877-435-3287 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience.
Respectfully- CiCi
Written by a customer while visiting frigidaire.com
Customer Rating
4
on October 15, 2017
Posted by: Redchronos
from East Orange, NJ, United States
This is the first Fridgidaire unit I have bought and it has worked like a charm. A quick word though.. if you have not hooked up the water supply you must turn off the water pump on the unit toprevent weird noises when it attempts to pump water.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Worst decision ever
on October 15, 2017
Posted by: Polymom19
from Fort Lauderdale, FL, United States
I chose this collection for the counter depth refrigerator that I needed as part of my kitchen remodel. This has to be the lowest quality product I have seen in decades. My husband and kids repeatedly cut their hands on the extra sharp Front edges of the refrigerator shelves. It does not produce Coldwater, the ice bin is in accessible, the ice dispenser jams every use or just does not dispense without having to open and close the door several times. And this is actually the replacement because the first one delivered the controls did not work, the door was dented, and a shelf was cracked.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , October 16, 2017
Hi Polymom19!
Thank you for your valued feedback. Your input is extremely important to us and will be carefully reviewed when determining how to accommodate both current and new consumers. Kindly- CiCi
Should you ever need any assistance, feel free to reach out to us via phone at 1-877-435-3287 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience.
Best- CiCi
Thank you for your valued feedback. Your input is extremely important to us and will be carefully reviewed when determining how to accommodate both current and new consumers. Kindly- CiCi
Should you ever need any assistance, feel free to reach out to us via phone at 1-877-435-3287 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience.
Best- CiCi
Written by a customer while visiting frigidaire.com
Customer Rating
3
Keeps things cold but fit and finish are sub-par
on October 15, 2017
Posted by: Christopher18356341240613
from Dallas, TX, United States
The doors came misaligned on delivery, no problem. Go to adjust the doors and they are are so out of whack that I have to take each door to opposite max of the adjustment. Now the freezer slams itself shut and the fridge lost it's self-closing feature. The bins in the fridge are cheap, loud, rickety, and are too narrow for the rails. I had to bend the rails in to keep the bins from falling off.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , October 16, 2017
Gosh Christopher!
I apologize for you matters you have experienced with your delivery. So that you are able to properly adjust your doors, you are able to do so by following the instructions in your Installation Guidel; which you are able to view by clicking on the link ftp://ftp.electrolux-na.com/ProdInfo_PDF/Anderson/241811505.pdf.
In researching, I was able to see that any modifications made to your product can possibly void your warranty.
Should you ever need any assistance, please reach out to us at 1-877-435-3287 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience.
Kindly-CiCi
I apologize for you matters you have experienced with your delivery. So that you are able to properly adjust your doors, you are able to do so by following the instructions in your Installation Guidel; which you are able to view by clicking on the link ftp://ftp.electrolux-na.com/ProdInfo_PDF/Anderson/241811505.pdf.
In researching, I was able to see that any modifications made to your product can possibly void your warranty.
Should you ever need any assistance, please reach out to us at 1-877-435-3287 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience.
Kindly-CiCi
Written by a customer while visiting frigidaire.com
Customer Rating
4
Very Nice Looking
on October 15, 2017
Posted by: Casie
from Florida, United States
All in all, I am very pleased with my new refrigerator. The outside is beautiful, and looks great in my kitchen. I love the water/ice maker feature. It can be a little noisy when it fills water for ice, but not nearly as bad as some of the other reviews would have you think. Happy customer.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Light weight, great Rollers, easy to install
on October 15, 2017
Posted by: hnb6177
from Florida, United States
The unit is still only two months old, barely used. Seems to operate fine. We like te brushed stainless steel look. The lower interior door shelf and plastic retainer seem a little odd and so far, not sure what fits here.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
ITs OK
on October 16, 2017
Posted by: EG_Bloomfield
from Bloomfield Hills, MI, United States
New Fridge is OK.... Its noisy and the ice maker constantly leaks. Otherwise it works well...
No, I would not recommend this to a friend.
Response from frigidaire.comBy Courtney , Online Outreach Specialist, October 18, 2017
I hate to hear about your refrigerator experience, EG_Bloomfield. Please take a moment to reconnect with us. We would like to review your account and see what assistance might be available. Thank you, Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
5
No regrets!
on October 16, 2017
Posted by: Kee Overstreet
from Biloxi, MS, United States
I purchased my refrigerator EXACTLY 1 month ago! It has been one of the best purchases that I have ever made. It has minimal noise ( although the trusty guide gives advice on expectations) . It fit extremely well in the designated space and has performed perfectly and efficiently.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com