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Customer Reviews Collected from frigidaire.com |
Frigidaire - Gallery 22.6 Cu. Ft. Counter-Depth Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless steel
Average Customer Rating:
4
Rating breakdown 2,919 reviews
5 Stars
1,185
4 Stars
1,008
3 Stars
374
2 Stars
193
1 Star
159
79%of customers recommend this product.
(
2,215 out of
2,811)
Customer Reviews for Frigidaire - Gallery 22.6 Cu. Ft. Counter-Depth Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless steel
Customer Rating
3
Can't get the doors even.
on October 22, 2017
Posted by: jjhSA
from San Antonio, Tex, United States
We like the overall look and the ease of use. The only issue we have is that we can't get the doors even. We had this issue with the first fridge they sent out, and the install team came back out to try to even the doors but couldn't. So we had another fridge (same model) sent out and I worked with the install team to make sure they were even, success! They were even when the team left - with the fridge empty. Then I put our goods in the fridge, including items in the door, it became uneven again. I tried to adjust them, but adjusted them as far as I could to no avail. Frustrated.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Jennifer , Online Outreach Specialist, October 23, 2017
Hey JjhSA, I understand your refrigerator has uneven doors. On behalf of Frigidaire, I sincerely apologize for any inconvenience this may be causing you. There are instructions listed in your Use and Care Guide on how to align the doors. I have listed these steps below for your record:
1 Before leveling either door, remove set screw that locks door height into position. (The door cannot be adjusted without set screw removed).
2 If the refrigerator door is lower than the freezer door, raise the refrigerator door by turning the adjustment screw clockwise using a 7/16 inch wrench. (See illustration.)
3 If the freezer door is lower than the refrigerator door, raise the freezer door by turning the adjustment screw clockwise using a 7/16 inch wrench.
4 After leveling, verify door stop contacts lower hinge and top of the door does not contact upper hinge through full movement of the door (from fully closed to fully open).
5 Reinstall set screw, locking the door height. 6 Replace the toe grille by fitting it into place
I hope this is useful information!
-Jennifer
1 Before leveling either door, remove set screw that locks door height into position. (The door cannot be adjusted without set screw removed).
2 If the refrigerator door is lower than the freezer door, raise the refrigerator door by turning the adjustment screw clockwise using a 7/16 inch wrench. (See illustration.)
3 If the freezer door is lower than the refrigerator door, raise the freezer door by turning the adjustment screw clockwise using a 7/16 inch wrench.
4 After leveling, verify door stop contacts lower hinge and top of the door does not contact upper hinge through full movement of the door (from fully closed to fully open).
5 Reinstall set screw, locking the door height. 6 Replace the toe grille by fitting it into place
I hope this is useful information!
-Jennifer
Written by a customer while visiting frigidaire.com
Customer Rating
4
This water & cube dispenser leak
on October 22, 2017
Posted by: DubyDoo
from South Florida
I am happy but the collection of fluid on the outside of the door bothers me
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Family friendly
on October 23, 2017
Posted by: Jnielsen
from Thornton, CO, United States
This Was installed in my new home by the builder. Have loved it! Works excellent for children to get in and out of! Everything is accessible and cleans up beautifully!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
features
on October 23, 2017
Posted by: DannyM
from Lyon, MI, United States
Have an intermittent high pitch ringing sound. Drawers are squeaky and some hard to pull out.
I would recommend this to a friend!
Response from frigidaire.comBy Jennifer , Online Outreach Specialist, October 25, 2017
DannyM, thank you for taking the time to share your thoughts with us. Typically, the compressor operates at a higher pressure when first starting and the noise should disappear as the refrigerator continues to run and balance pressures. You may see rubbing your drawers with wax paper will allow them to glide easier and with less squeak. Hope this helps!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great features and reliable ice maker
on October 23, 2017
Posted by: Paulno63
from Illinois, United States
We are very happy with our purchase of this refrigerator..very nice product and reasonably priced..would definitely recommend
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Features
on October 25, 2017
Posted by: Mdroca
from Jacksonville, FL, United States
I am very happy with my refrigerator and would recommend
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful and quiet
on October 25, 2017
Posted by: Igoee
from Mt Pleasant, SC, United States
Purchased to match appliances in new house just bought and am very happy with quality of frig.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Clean lines, easy to clean finish, quiet.
on October 25, 2017
Posted by: Teedk
from Florida
I like the refrigerator overall, but don’t like the ice/water dispenser. Ice gets jammed in the chute and then coming cascading out all over the floor. The water tube is not easy to use for small neck bottles.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com