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Customer Reviews Collected from frigidaire.com |
Frigidaire - Gallery 22.6 Cu. Ft. Counter-Depth Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless steel
Average Customer Rating:
4
Rating breakdown 2,919 reviews
5 Stars
1,185
4 Stars
1,008
3 Stars
374
2 Stars
193
1 Star
159
79%of customers recommend this product.
(
2,215 out of
2,811)
Customer Reviews for Frigidaire - Gallery 22.6 Cu. Ft. Counter-Depth Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless steel
Customer Rating
5
Love it!
on April 7, 2018
Posted by: Rdark
from Edmond
[This review was collected as part of a promotion.] I purchased this fridge a couple weeks ago & I love it! It is perfect for my needs. Love the way it looks and it doesn't smudge!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good for the price
on April 7, 2018
Posted by: Benny1
from Houston, Tx
[This review was collected as part of a promotion.] Has all the basic features that you need in a refrigerator
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Side by side refrigerator
on April 7, 2018
Posted by: Ellen T
from Cincinnati
[This review was collected as part of a promotion.] I love the finish that does not show fingerprints!!!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Average
on April 11, 2018
Posted by: Foodlover1
from San Diego, CA
[This review was collected as part of a promotion.] We bought this less than a year ago. Overall it works well but we do have a few issues. For one I can't seem to dislodge the water filter in order to change it and will have to call in someone to assist with that so that I don't break it. Secondly, we have a shelf that just will not sit properly and therefore tends to fall out easily if not held in place. Also for the first 9 months it would freeze in just a small area of the vegetable drawer although it seems to have stopped that for now. Other than that it
looks nice and is working properly.
looks nice and is working properly.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , April 12, 2018
Hi Foodlover1!
We certainly appreciate your bringing your concerns to our attention and have a few tips that can help.
To remove your water filter, you want to press firmly pushing on the end/face of the filter. Doing so will allow the water for to dislodge from the filter housing.
Also, adjusting the humidity controls on your crisper drawer to higher humidity can help prevent with freezing in the crisper drawer.
However, we would like to gain a little more insight pertaining to your shelf matter.
If you can please reach out to us at 1-888-203-1389 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience, so that we can do so.
Kindly-CiCi
We certainly appreciate your bringing your concerns to our attention and have a few tips that can help.
To remove your water filter, you want to press firmly pushing on the end/face of the filter. Doing so will allow the water for to dislodge from the filter housing.
Also, adjusting the humidity controls on your crisper drawer to higher humidity can help prevent with freezing in the crisper drawer.
However, we would like to gain a little more insight pertaining to your shelf matter.
If you can please reach out to us at 1-888-203-1389 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience, so that we can do so.
Kindly-CiCi
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great refrigerator
on April 13, 2018
Posted by: smorose
from Redwood City, CA
[This review was collected as part of a promotion.] This refrigerator came with my RV, it is so nice having a fully functional residential refrigerator in an RV. It can operate on batteries while off shore power and still keeps everything cold as on shore power. The ice maker and water through the door is great, the filter is really easy to replace, and it warns you when it's time to buy a replacement. We can keep fresh fruit and vegetables much longer in this refrigerator as well as milk.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Ice Maker is Out of Control!
on April 15, 2018
Posted by: Jan on Lido
from Foster City, CA
We love the refrigerator and freezer but the icemaker is out of control! We use a lot of ice and seldom get a glass of ice without having the last ice cubes fly out of the chute. I now have a heavy rug in front of the refrigerator to catch the ice. Today, the ice maker "stuck" and we ended up with ice all over the floor. How did this icemaker get past the design stage?
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, April 16, 2018
Jan on Lido, I am dismayed to hear your ice maker is not performing as expected. Although we place a great deal of emphasis on quality control, there are occasions when even the best products may malfunction. I wonder if your ice maker may be jamming. Please remove the ice bin to see if there are any ice cubes stuck between the ice maker and the rear of the ice bin, please remove the cubes and put the bin in the proper position. Regretfully, my research using your email address failed to link to a consumer account so I could investigate your matter and suitably assist you. So that we are able to gain more insight into the matter, and help you properly, please reconnect with us directly by calling Mon-Fri, 8a-8p or Saturday 9a-6p EST @ 888-203-1389. We are here for you. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
great
on April 21, 2018
Posted by: lela1968
from SPRINGFIELD MA
[This review was collected as part of a promotion.] good space keeps food fresh ice maker and water works great
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
It’s OK
on April 21, 2018
Posted by: Quackhunt
from Shawnee, ks
[This review was collected as part of a promotion.] We bought this refrigerator due to $...I’m not a huge fan of sidexsides but needed it as part of a suite to help sell our house. Both ref & freezer are considerably smaller than our older ge. Unit works fine but I think a French door is a much better option for space.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Courtney , Online Outreach Specialist, April 23, 2018
Thank you for taking the time to share your refrigerator experience, Quackhunt. Your feedback is reviewed online by our product specialists, who I'm sure will find value in your suggestions. Thank you, Courtney
Written by a customer while visiting frigidaire.com