frigidaire.com Customer Reviews Collected from frigidaire.com
Frigidaire - Gallery 22.6 Cu. Ft. Counter-Depth Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless steel
Average Customer Rating:
4 out of 5
4
Open Ratings Snapshot
Rating breakdown 2,919 reviews
5 Stars
1,185
4 Stars
1,008
3 Stars
374
2 Stars
193
1 Star
159
79%of customers recommend this product. 
(
2,215 out of 2,811
)
Customer Reviews for Frigidaire - Gallery 22.6 Cu. Ft. Counter-Depth Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless steel
Customer Rating
4 out of 5
4
Nicest fridge I’ve ever owned
on August 11, 2018
Posted by: Devman125
from Silverton, OR
[This review was collected as part of a promotion.] Bought it a little over a month ago and it works great. Stays cold. I love the digital temp readings and the digital menu on the fridge. I also love all the space inside.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Perfect refrigerator!
on August 15, 2018
Posted by: Danind
[This review was collected as part of a promotion.] This product came in my Heartland Bighorn fifth wheel and I couldn’t have been more excited about it! This appliance offers great space for all vegetables, fruits, and drinks with much room to spare! Also, I won’t ever have to buy a bag of ice again, since this appliance makes ice itself and keeps everything very cold. I love this appliance!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3 out of 5
3
Good product
on August 19, 2018
Posted by: Hughes007
from Chelsea, Alabama
[This review was collected as part of a promotion.] Sleek look and very organized. The ice maker is the only issue I’ve had.
I would recommend this to a friend!
Response from frigidaire.comBy CiaraOnline Outreach Specialist August 21, 2018
Hi Hughes007!

We thank you for taking the time to provide your feedback on your purchase and glad to hear that you are happy with the design.

So that we are able to get a little information about ice maker matter, please contact us at 1-888-203-1389 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience.

Kindly- CiCi
Written by a customer while visiting frigidaire.com
Customer Rating
3 out of 5
3
No Ice
on August 22, 2018
Posted by: djy9348
from San Antonio, TX
[This review was collected as part of a promotion.] Bought with my new 2018 RV and the ice maker is not working. Have still not been able to get warranty to fix
Response from frigidaire.comBy Jennifer Online Outreach SpecialistAugust 23, 2018
Hey djy9348, we hate to hear that your ice maker is not working properly. After reviewing your account, it does appear that Mr. Appliance was scheduled for service on August 7, 2018. If there were complications with the appointment, please contact us at 1-888-203-1389 Mon-Fri 8am to 8pm and Sat 9am to 6pm EST. -Jennifer
Written by a customer while visiting frigidaire.com
Customer Rating
3 out of 5
3
Expected better
on August 25, 2018
Posted by: Berrym
from Maryland
[This review was collected as part of a promotion.] The seal kept popping out around the fridge door. Took me sticking it back in every couple of weeks for months before it finally stayed in place. The ice dispenser dumps like an avalanche and the water dispenser is too far out and sprays past our cups. Water filters are incredibly expensive to replace. But my food is cold.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Online Outreach SpecialistAugust 29, 2018
Thank you for taking the time to share your refrigerator experience, Berrym. Please take a moment to contact us directly at 1-888-203-1389; Monday through Friday from 8am to 8pm and Saturday from 9am to 6pm EST. We would like to review your account and see what assistance might be available. Thank you, Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
Ice maker
on August 27, 2018
Posted by: Roboisn2jaye
from Lanham, Maryland
[This review was collected as part of a promotion.] The ice despenser is not that great on this appliance. The ice continually clogs up the despencer and forces the rubber seal to remain in an open position. THis seems to be a design issue that needs to be corrected.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
New homeowner
on September 2, 2018
Posted by: Superfly22
from New Orleans
[This review was collected as part of a promotion.] Nice design and water/ice feature works very smoothly. Very nice features except the first drawer sticks and screeches every time we open it. There is also some strange storage feature on the door that I can't figure out what it's for.
I would recommend this to a friend!
Response from frigidaire.comBy AlexisOnline Outreach SpecialistOctober 2, 2018
Hello there, Superfly22!
Thanks for your feedback and Welcome to the Frigidaire Family! We are pleased to hear that we could provide such an enjoyable refrigeration experience for you.
We would like to see what we can do to help! At your earliest convenience, please contact us at 888. 203.1389. Our Customer Care Team is available Monday through Friday from 8am-8pm EST and Saturday from 9am-6pm EST.

Best Regards,
Alexis
Written by a customer while visiting frigidaire.com
Customer Rating
2 out of 5
2
Keeps things cold, display broke less than 1 yr.
on September 3, 2018
Posted by: Bobe20
from Holly, MI
Functionally it keeps items cold and does its job. Sometimes the ice machine malfunctions but oh well that's understandable and usually figures itself out eventually. But overall I'm very disappointed that the display is not functioning as intended. It appears as though multiple portions of the LED display have burned out for no apparent reason. It hasn't lasted more than 1 year. It's rather annoying when friends ask about it multiple times. I wish this could be easily fixed, even though the issue shouldn't have happened on the first place. Unfortunately this is rather terrible quality.
No, I would not recommend this to a friend.
Response from frigidaire.comBy JenniferOnline Outreach SpecialistSeptember 5, 2018
Bobe20, thank you for taking the time to share your feedback with us. We understand how frustrating it can be to have an appliance not working properly. We would like to speak with you further and see where we might be able to help. Please contact us at 1-888-203-1389 Mon-Fri 8am to 8pm and Sat 9am to 6pm EST. -Jennifer
Written by a customer while visiting frigidaire.com
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