 |
Customer Reviews Collected from frigidaire.com |
Frigidaire - Gallery 22.6 Cu. Ft. Counter-Depth Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless steel
Average Customer Rating:
4
Rating breakdown 2,919 reviews
5 Stars
1,185
4 Stars
1,008
3 Stars
374
2 Stars
193
1 Star
159
79%of customers recommend this product.
(
2,215 out of
2,811)
Customer Reviews for Frigidaire - Gallery 22.6 Cu. Ft. Counter-Depth Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless steel
Customer Rating
1
On my second unit in six months.
on August 26, 2015
Posted by: Tennessee
from Oregon, United States
Have owned for less than six months. Had to have a new one brought in already and now this one does not work. Not at all a happy customer.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Derrick , Online Outreach Representative , September 5, 2015
Hello, Tennessee. Hopefully, our authorized service technicians will get your refrigerator back to optimal performance in a timely manner. Please reconnect with us with any additional questions or concerns. Thanks again for being part of the Frigidaire Brand family. -Kind Regards
Written by a customer while visiting frigidaire.com
Customer Rating
2
Door gasket failure due to design flaw
on September 4, 2015
Posted by: andyengineer
from Port Huron, MI
I like the refrigerator for the most part. It looks good, priced well, but the built in door hold open position is not open far enough to clear the door gasket when opening the storage drawers. This causes it to rake accross the door gasket. I didn't notice this until after it was out of warranty unfortunately. Now the door gasket has small tears in it that will only get worse if we are not vigilant to make sure we push the doors past their normal open point.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Derrick , andyengineer@yahoo.com, September 18, 2015
Greetings, andyengineer! Welcome to our Frigidaire family and thank you for purchasing our Frigidaire Side-by-Side Refrigerator. We want to personally thank you for sharing your important quality and design concerns. Please feel free to contact us directly, if you continue to experience trouble with your door. A Frigidaire Specialist will be more than happy to provide some options for you. Thank you again, for choosing Frigidaire. –Kindest Regards
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice Features
on September 10, 2015
Posted by: Miss Janjan
from NC, United States
Ive had this fridge now for about 2 months, its very modern looking nice long handles. I love the filtered water/ice feature being on the outside of the fridge I use it all the time, I also love the depth of the shelves in the fridge and freezer. I would recommend this fridge to anybody looking
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
I regret this purchase
on October 24, 2015
Posted by: KimCcccc
from Dallas, TX, United States
I purchased this unit 3 months ago. The fridge side gasket barely has suction, the drawers don't have stops and fall out if pulled out too far, this unit makes two distinctive LOUD NOISES that can be heard two rooms away and to use the water dispenser, you have to hold your glass at an awkward angle to get the water in the glass and not on the floor then move your glass to a different angle to get ice in your glass.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Derrick , Online Outreach Representative, December 3, 2015
Hello there, KimCcccc! We are so pleased that you decided to become part of our Frigidaire family by purchasing our appliances! We certainly appreciate you sharing your important quality and design concerns. Because we strive to be the best home appliance company in North America, we hear your voice and value your opinion. We would like to connect with you personally to review your concerns and answer any questions you might have. Please look for our email to you. We look forward to your response. Best, Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
1
not happy
on October 27, 2015
Posted by: eddie bowie
I bought the ice box 3 mt. ago the veggie freeze and ice has broke twice. and makes very little ice when it works.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Anna, Online Outreach Specialist, November 22, 2015
Hello Eddie Bowie. Thank you for taking the time to provide a review on your Frigidaire refrigerator, FGHC2331PF. Would you mind contacting us directly? We would like to speak with you further to have these concerns documented and schedule a diagnosis appointment under the manufacturer’s warranty. Kindest Regards, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
5
on November 18, 2015
Posted by: Sy Dawg
I Bought this 2 months ago and happy with the product.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Noise
on December 10, 2015
Posted by: bigredone
from Xenia, OH
I bought this and one week later the light for water went out, noise, ice maker leaks, and ice dispenser has its own mind.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Derrick , Online Outreach Representative, December 30, 2015
Hi, bigredone! Thank you for taking a moment to share your thoughts and concerns on our Frigidaire Gallery Side-by-Side Refrigerator. With your new high-efficiency refrigerator it may make unfamiliar sounds. These are all normal sounds and soon will become familiar to you. The sounds indicate your appliance is operating as designed. Hard surfaces, such as vinyl or wood floors, walls, and kitchen cabinets may make sounds more noticeable. Modern, high-efficiency compressors operate much faster than older models. The compressor may have a high-pitched hum or pulsating sound. If the noise becomes louder, please contact us directly. We appreciate your comments and the continuing support of our Frigidaire Brand. – Best Regards, Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
1
Don't waste you money
on December 10, 2015
Posted by: Joe Lincoln Park
from New Jersey
Worst refrigerator I ever bought in 45 years. Chill drawer falls off every time you open it.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Theresa, Online Outreach Specialist, January 6, 2016
Hello Joe Lincoln Park! It sounds like your chill drawer may need to be replaced. I recommend inspecting your chill drawer for any cracks or damages that would cause it to fall. If you have any further questions or concerns please do not hesitate to contact us directly. -Kind Regards, Theresa
Written by a customer while visiting frigidaire.com