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Customer Reviews Collected from frigidaire.com |
Frigidaire - Gallery 22.6 Cu. Ft. Counter-Depth Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless steel
Average Customer Rating:
4
Rating breakdown 2,919 reviews
5 Stars
1,185
4 Stars
1,008
3 Stars
374
2 Stars
193
1 Star
159
79%of customers recommend this product.
(
2,215 out of
2,811)
Customer Reviews for Frigidaire - Gallery 22.6 Cu. Ft. Counter-Depth Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless steel
Customer Rating
3
Read this before buying - Lots of noise
on June 21, 2015
Posted by: LinSue
from Irvine, CA, United States
We bought this fridge a month ago and from the minute we plugged it in, it made a high pitched noise like a bird is stuck in the freezer. I lived with it for a couple of weeks, thinking it would go away, but it didn't. Called the dealer I bought it from and they immediately said they would ship me a new motor without even coming out to check it out. I assume that's because this is common and they half expected it. I'm still waiting for them to install the new part which I just received. If this doesn't solve the problem, my review for this fridge will go to Fair.
Otherwise, the fridge has good space and holds everything I need. The ice maker works well. The produce draws did stick terribly but I took them out and sprayed Silicone Spray into the runners and that solved the problem immediately. I do get freezing in the chill compartment and I have raised the temperature to 35 degrees, as high as I care to go. Still get some ice forming on luncheon meats.
Hopefully, the noise problem will go away when they replace the part. If not, I may still try to return the fridge. Even without the high pitched noise the motor is very loud.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Anna, Online Outreach Specialist, July 7, 2015
Good Morning LinSue!. Thanks for your commentary about your recent purchase of Frigidaire refrigerator, model FGHC2331PF. We appreciate the positive remarks and welcome the critique on the noise levels that you have concerns with. Your willingness to share your opinions and personal contribution will help us to better understand and meet our customer needs going forward. Best Wishes -
Written by a customer while visiting frigidaire.com
Customer Rating
4
Overall a good product
on June 21, 2015
Posted by: Headhunter
from Palm Beach Gardens, FL, United States
When a glass is held under ice cube dispenser ice comes out too fast and too many. Impossible to use this feature.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice fridge
on June 22, 2015
Posted by: xx65
from Westchester County, NY, United States
I like the space and configuration of this fridge, the cold water and ice maker is a great feature! Also love that I can set the temperature in centigrade.
There is tons of space and it looks good. My only complaint is a high pitched noise occasionally coming from the condenser fan motor.
Overall very happy with this fridge
There is tons of space and it looks good. My only complaint is a high pitched noise occasionally coming from the condenser fan motor.
Overall very happy with this fridge
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Counter depth
on June 22, 2015
Posted by: Michael A
from Phoenix, AZ, United States
Bought it due to it being countertop deep. We had it in our previous home, and it worked as expected.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
a bit loud
on June 22, 2015
Posted by: lindaloo
from Joliet, IL, United States
a few things I have found that need to be addressed...
it is loud when it wants to be.
one of the vegetable drawers freezes on the side
ice comes flying out sometimes, and sometimes its fine.
other than that I have no major issues with the fridge so far.
it is loud when it wants to be.
one of the vegetable drawers freezes on the side
ice comes flying out sometimes, and sometimes its fine.
other than that I have no major issues with the fridge so far.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Still deciding
on June 22, 2015
Posted by: SuzieQ
from Bristol, TN, United States
I bought this fridge 5-6 months ago, overall it seems a good fridge but I have had and continue to have a few issues. Ice maker dumps so fast it everywhere so u have to pk up cubes from floor, the drawer sticks horribly and is terrible to hear the dragging sound, seal on fridge side kept pulling loose so repair people replaced the whole door, still deciding about how i feel about this fridge i really did not expect any of these issues so somewhat disappointed
No, I would not recommend this to a friend.
Response from frigidaire.comBy Anna, Online Outreach Specialist, July 7, 2015
Hey SuzieQ! Thank you for sharing your views on your Frigidaire refrigerator. We recommend removing and repositioning your ice container under the ice maker. Additionally, you may try freeing any ice cubes from the sensor arm and the body of your ice maker. These simple trouble shooting steps should resolve your ice cube concerns. Rubbing your drawers and bins with wax paper will allow them to glide easier with less noise. If you have any additional questions, please feel free to reconnect with us!
Written by a customer while visiting frigidaire.com
Customer Rating
3
2nd one works
on June 22, 2015
Posted by: exrefrigtech
bought a month ago, first one was noisey and would not pull temperature
No, I would not recommend this to a friend.
Response from frigidaire.comBy Anna, Online Outreach Specialist, July 7, 2015
Hello Exrefrigtech. We regret to hear that your initial appliance was returned, but we certainly appreciate your time and business. Should you have any concerns in the future please call us directly.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Just ok, Display broken within 3 months
on June 22, 2015
Posted by: Sean
from Ponte Vedra Beach, FL, United States
The counter depth look is great but the actual fridge has been just ok. The display broke where the temperature numbers were burned out. Company replaced under warranty. Also the fridge drawers make a terrible squeaking noise when being used.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com