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Customer Reviews Collected from Samsung US |
Samsung - 22.6 Cu. Ft. Counter-Depth 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.4
Rating breakdown 170 reviews
5 Stars
66
4 Stars
41
3 Stars
3
2 Stars
20
1 Star
40
63%of customers recommend this product.
(
102 out of
162)
Customer Reviews for Samsung - 22.6 Cu. Ft. Counter-Depth 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Customer Rating
4
This refregirtor performs well and offers enough space
on March 28, 2016
Posted by: Mich56
from Naples, FL, USA
Expertise:Expert
Great thoughts were put into the design but there's only one issue that I see and it may be a simple fix,. When the doors are open, the left one sometimes keep the separator partially open preventing the door to close properly.
Other than that, everything is great
Pros: Bright display
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Where's the ice?
on July 27, 2016
Posted by: Icecubeless
from Maryland
Great looking counter depth refrigerator but, does not have enough ice making capacity for two people let alone a family of three or four. Some competitors counter depth models have much larger ice makers which means that we should have shopped more and read more reviews like this one.
Pros: Bright display
Cons: Did not meet expectations, not enough ice
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
1
ICE MAKER
on October 23, 2016
Posted by: cgb1972
Expertise:Intermediate
MY FIRST FRIDGE LASTED 9 MONTHS THE ICE MAKER STOPPED WORKING AND BEGAN DRIPPING WATER IN MY FLOOR. AFTER 3 VISITS BY GEEK SQUAD OF BEST BUY GOT ANOTHER UNIT, THE UNIT DOES NOT HAVE FRONT ADJUSTERS SO I CAN LEVEL MY FRIDGE LIKE THE MANUAL SAYS. WHAT DO I DO NOW??
Pros: Bright display
Cons: Did not meet expectations, Poor quality, ice maker poor design
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
4
Value
2
Response from Samsung USBy Angelica, Samsung Care, August 8, 2022
Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. It's not the experience we want you to have with one of our products.
To better assist you with this issue, please contact our Best Buy customer service department at (888) 237-8289. Call 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Your Reference Ticket Number: 1144775399
Thank you, and stay safe!
-Angelica
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. It's not the experience we want you to have with one of our products.
To better assist you with this issue, please contact our Best Buy customer service department at (888) 237-8289. Call 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Your Reference Ticket Number: 1144775399
Thank you, and stay safe!
-Angelica
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect refrigerator for our needs
on November 10, 2016
Posted by: SCSA
This fridge has so far been excellent. We really like the flexzone drawer, we have used it for drinks and this has ultimately saved a lot of space within the bigger part of the fridge. The freezer is easy to access, and has worked very well so far. The icemaker has worked as expected, the ice comes out immediately and there's no mess either. Very satisfied, would recommend this to anyone looking for a counter-depth fridge.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love the fridge
on December 16, 2016
Posted by: HappyCam
from Camarillo, CA
Expertise:Intermediate
The counter depth makes it fit in great and everything is very accessible and easy to reach. The auto closing doors don't seem to autoclose like they did in the store, but I've been in touch with support and am hoping I can fix it. Even if I don't though, I love how easy the doors open and that I don't have to reach far for everyday things. We're looking forward to many good years from this appliance.
Pros: Bright display, looks good, easy to access items inside
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Replacing 13 Year old Refrigerator
on February 6, 2017
Posted by: 1984car
This is a replacement of our 13 year old unit. The ice and water in the door are great as is the temperature displays. Allows you to know precisely the temperature instead of relying on an aftermarket thermometer sitting on the shelf. The middle drawer is a great design and we are determining that it is also very useful
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great!
on February 16, 2017
Posted by: FASHIONALLI
from Boise, ID, USA
Expertise:Beginner
Perfect size, love the middle drawer! So far, so good!
Pros: Realistic color, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on March 10, 2017
Posted by: mede
from CA
Expertise:Intermediate
I love their look and always like Samsung products.
Pros: Bright display, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US