Samsung US Customer Reviews Collected from Samsung US
Samsung - 30.5 Cu Ft. 4-Door French Door Refrigerator with Sparkling Water Dispenser - Stainless steel
Average Customer Rating:
4.1 out of 5
4.1
Open Ratings Snapshot
Rating breakdown 38 reviews
5 Stars
20
4 Stars
9
3 Stars
4
2 Stars
2
1 Star
3
77%of customers recommend this product. 
(
27 out of 35
)
Customer Reviews for Samsung - 30.5 Cu Ft. 4-Door French Door Refrigerator with Sparkling Water Dispenser - Stainless steel
Customer Rating
5 out of 5
5
Features
on May 19, 2014
Posted by: Bulletbob
from Long Island, New York, USA
Expertise:Expert
The space of the freezer and the sliding door are very roomy and convenient. The special refrigerator drawer below the main doors is outstanding and also very convenient.
We enjoy the easy to operate controls for ice, water and soda stream.
It's a great product.
Having loved woth it for almost a year, i would buy it again.
Pros: overall size and design
Cons: ice cube tray is a bit inaccessible
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
First time ever disappointed with samsung
on May 28, 2014
Posted by: Hazel22
from Sunnyvale CA
Expertise:Intermediate
My ice maker has stopped working. It does not hold gallons of milks well at all and actually anything tall
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
3 out of 5
3
Design
3 out of 5
3
Value
1 out of 5
1
Response from Samsung USBy Ms. SamsungHQJune 25, 2014
Hi Hazel22,

I'm sorry to hear you're having issues with your RF31FMESBSR. There are several factors that can affect your ice maker's ability to produce ice. Please check the tips available through this link for help getting your ice maker working again: bit.ly/1sF0Nal

With regard to fitting large or tall items, this model is outfitted with both gallon door bins and flexible flip-up and retractable shelves to help make room for tall items without rearranging the shelves. It may help to refer to the images on the product page to see how flexible the storage can be; click on this link then scroll down through the features to see the images: http://www.samsung.com/us/appliances/refrigerators/RF31FMESBSR/AA

Thank you!
Ms. Samsung
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
love the uniqueness!
on November 30, 2014
Posted by: steph211c
from ct
Expertise:Expert
Since owning this refrigerator for over two months i have nothing but great things to say about it! My husband and I love the sparkling water feature and use this on a daily basis. We love seeing friends and families reactions when they see this fridge. It is very impressive and fits perfect in our kitchen. The capacity is enormous ! Other than thanksgiving It impossible to full. The ice production is very impressive , as well as the shelving. My husband is also a big fan of the led lighting.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Love this fridge but could use better guidance
on October 16, 2013
Posted by: PatandDeb
from Louisville
My wife and I purchased this fridge (and all the matching appliances) for our newly remodeled kitchen. We absolutely LOVE the look, size and features of this model. I will be honest and say the sparking water feature is what caught my wife's eye while I was not as enthusiastic as her about that feature. I have seen other reviews complain about the cartidge not being included but they do include a rebate to submit once you purchase your first cartridge. I don't see any issues with that process myself.
My only complaint about this model is that the documentation on how to properly use the sparkling water feature is lacking in my opinion. We are still struggling with how to properly use this feature which has made it a non-feature so far. We are hoping to figure it out and master it because we think our girls will love it.
Pros: Bright display, great value, capacity, appearance
Cons: need more documentation on sparkling water
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best refrigerator purchase you'll ever make
on September 18, 2013
Posted by: Keluck29
from GA
Expertise:Intermediate
Me and my girlfriend were going to purchase the earlier model which was 28.1 ft.³ which is still a big fridge, We just want something a little bit bigger, Did not want to have problems with the loud icemaker, Because the earlier model had a lot of complaints about the icemaker being really loud which this one here does not have that problem at all, Sounds like a normal ice maker plus friends of ours has the earlier model where they were complaining about it not producing enough ice this one produces a lot of ice.
Pros: Bright display, Durable, Realistic color
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fantastic Refrigerator!!
on October 30, 2013
Posted by: PJCar
from Boston
Expertise:Expert
This 'fridge is extremely well made and designed with ease of use in mind. Very solidly built. I love the sparkling water feature, which is one of the main reasons I bought this unit and it does not disappoint. Heavy weight stainless steel, hinges and rollers. Plenty of room in all compartments. Re-location of the shelves to accommodate large items is easy. Touch controls on the door are easy to use. Just great. Glad I bought it. I'd recommend this 'fridge to everyone!
Pros: Durable, very well made
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Very Loud
on October 21, 2013
Posted by: tesman2
from Louisiana
Overall the refrigerator is doing what is support to do but it is VERY LOUD. It would be hard for me to prove but I don't think it is as efficient as they advertise since it runs A LOT even when the door is not opened much.
Features
3 out of 5
3
Performance
2 out of 5
2
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great Product
on January 14, 2014
Posted by: Broncos69
from Dallas, TX
The features are great. Ability to change shelving options is nice. Middle pullout is nice added feature for convenience. Soda stream is a great feature, but not providing a soda stream filter and sampler is being a bit CHEAP! When you pay this much for a top of the line fridge, you think the company could spring for about $50 in "freebies".
Pros: soda stream, middle pullout shelf
Cons: no soda stream sampler, no soda stream filter
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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