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Customer Reviews Collected from hp.com |
HP - LaserJet Pro MFP M521dn All-in-One Laser Printer - Gray/Black
Average Customer Rating:
3.7
Rating breakdown 13 reviews
5 Stars
4
4 Stars
4
3 Stars
3
2 Stars
1
1 Star
1
100%of customers recommend this product.
(
10 out of
10)
Customer Reviews for HP - LaserJet Pro MFP M521dn All-in-One Laser Printer - Gray/Black
Customer Rating
4
Good product but slow at scanning
on April 28, 2015
Posted by: kay135
I downsized to this printer as a cost effective replacement for my older HP model. It takes a full ream of paper which is good since I go through a couple of reams a week, at minimum. However, for an office that scans to email many times a day and which sends out multiple faxes, there probably are options that scan faster and have easier to use fax options.
I would recommend this to a friend!
Features
4
Performance
4
Written by a customer while visiting hp.com
Customer Rating
4
Runs well but loud.
on August 6, 2014
Posted by: Bill64
from Littleton, CO
Gender:Male
Good features and easy to use, but loud when running in small office space. Wish there was a way it would keep track of copies or printed pages for specific clients/users.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
3
Satisfied so far.
on February 16, 2014
Posted by: beech400
from Western NY
Gender:Male
Some initial condition problems were fixed w/ help of customer service. Website listed wrong wireless card -- resulting in delay and extra $80.
Not sure customer service had adequate info on this product, resulting in long phone times.
Not sure customer service had adequate info on this product, resulting in long phone times.
I would recommend this to a friend!
Features
3
Performance
3
Written by a customer while visiting hp.com
Customer Rating
3
Should be easier to set up
on April 28, 2015
Posted by: Qikbruce
from New Orleans, LA
Gender:Male
It is difficult to set up many of the features of this printer. To set up the unit on my WiFi network, II should have been able to turn it on, choose a WiFi network, enter the network password and go. Instead, I had to call tech support to figure out how to change the IP address, etc. The same was true for the "scan to folder" feature. The HP Utility doesn't have a "Browse" feature to pick the folder on my computer I wanted to download scans to. Instead, I had to enter the folder name with the entire path. If I entered a incorrect "/" or "\" the connection didn't work. Since the instructions are written for a PC rather than a Mac, there were no help to me. I am pretty tech saavy; so, if I had a hard time making all of the features work, I can imagine how difficult it would be for someone less technically oriented to install it. It was also very difficult to find anything of help on the HP web site since almost all of the help was written for a PC.
The product does print great. If it weren't so hard to set up, I would have given it a 5 star rating.
I would recommend this to a friend!
Features
3
Performance
5
Written by a customer while visiting hp.com
Customer Rating
4
Mostly pros
on May 17, 2013
Posted by: Kim82
from Paris, TN
Gender:Female
Everything about this printer is great. The only con that I would say is it is a little louder than I was expecting.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: JonnyL
Verified Purchase:Yes
That this is black and white only and not wifi. I wish it had been more clear
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
printer is broken and unused NEED RMA!!!!!!!!!!!!!!!!!!!!!!!!!
Written by a customer while visiting hp.com
Posted by: Les337
from Redmond, Or
Verified Purchase:Yes
[This review was collected as part of a promotion.] It was hard to get hooked to my network, it would print then it wouldn't. It kept telling me to load paper then would only print a few pages at a time. I had trouble installing driver from CD and it was not one I could pick from windows. Finally it started working I had to change ports. However it still freezes up and you have to shut it off to get the print screen to work. I haven't had a chance yet to contact support. If I can keep it working it is a good little printer, and cost per page printing is much less then the others I researched and we go through about 25 cases a year in printing. I have had good luck with most of my Hp printers, the more expensive ones which you get a lower print cost however seem to have more issues then the inexpensive ones, so if you have to have someone come out and work on it not sure the cost savings is there.
I would recommend this to a friend!
Features
5
Performance
2
Written by a customer while visiting hp.com