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Customer Reviews Collected from sony.com |
Sony - 5.1-Ch. 3D / Smart Blu-ray Home Theater System - Black
Average Customer Rating:
3.6
Rating breakdown 70 reviews
5 Stars
29
4 Stars
14
3 Stars
11
2 Stars
5
1 Star
11
65%of customers recommend this product.
(
34 out of
52)
Customer Reviews for Sony - 5.1-Ch. 3D / Smart Blu-ray Home Theater System - Black
Customer Rating
5
Exceptional sound / features on budget
on May 3, 2014
Posted by: Mojojojo1961
Purchased this unit for my bedroom and honestly it is amazing . Excellent sound and features for the money , primarily use the blue tooth for music and watch DVD's both standard and blu-ray and picture and sound blow me away . I really could not be happier with this unit - my kids also are very impressed with sound and picture - thank you Sony !
Written by a customer while visiting sony.com
Posted by: F250
Gender:Male
Verified Purchase:Yes
So clear sound good to all play video music movies what ever you need sony is option to you
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5
awesome system
on July 15, 2014
Posted by: johnnybravo
Greatest surround sound I've ever owned. top quality...
Written by a customer while visiting sony.com
Customer Rating
5
Great and multifunctional
on May 3, 2014
Posted by: rdario
I really love my 3D Blu-ray Home Theater with Wi-Fi, this system is great multi functional and what I like the most is connecting my iPad and other devices trough Bluetooth.
Written by a customer while visiting sony.com
Posted by: 1 Happy Customer
Gender:Male
Verified Purchase:Yes
A great system at a super value. Set up was simple. Sound is amazing. Shopped many brands and the trusted brand Sony.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: HawaiizIslandTGirl96792
Gender:Female
Verified Purchase:Yes
The system is awesome.. easy to connect...clear clarity...just wished the subwoofer bass was massively powerful..i like when the whole house rattles..as if my car is dukes up..other then that it's awesome
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
3
Does NOT have "Wireless Rear Speakers"
on December 26, 2017
Posted by: SonyFan78
Gender:Male
I bought this unit to replace an ageing BDV-E780W that has a remote box that the rear speakers plug into --the base unit communicates wirelessly to the remote so there are no wires going across the floor. When the full specifications for this unit (BDV-E3100) said "wireless rear speakers" I assumed that meant something similar. I was disappointed to find that the rear speakers have to plug into the base unit using wires.
I haven't decided if I'll be returning it yet.
I haven't decided if I'll be returning it yet.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, December 27, 2017
We regret that the unit failed your expectation, SonyFan78. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Thanks! ~Erin
Written by a customer while visiting sony.com
Customer Rating
3
Good sound. Not Updated. Shuts off on DVD
on February 12, 2018
Posted by: brandon0409
Gender:Male
Let's begin with the good.
1. USB connections to watch video/photos on flash (or other connected) drive.
2. Sound quality is pretty good. Except for good High range sound.
3. Lots of settings to fiddle with so it's customizable.
1. USB connections to watch video/photos on flash (or other connected) drive.
2. Sound quality is pretty good. Except for good High range sound.
3. Lots of settings to fiddle with so it's customizable.
BAD:
1. First and foremost: Once I performed the first firmware update, there is now a constant problem. During DVD (Not Blue Ray. At least not yet) playback, the device completely shuts down and restarts.
--This seems to happen less frequently when I mute the system speakers and only use the TV sound. But this kind of defeats the purpose of the home theater system.
2. This device is not being updated or supported. When I first purchased it, there was one firmware update immediately. But it broke the device. And there have been NO further firmware updates since this messed up one. Things were fine before. But not after.
3. USB can only be formatted as FAT which limits file size to under 4GB. So no high quality movies.
4. There does not seem to be a memory function. So if I shut the device off then turn it on again, I must start the DVD from the beginning. Meaning that I must take 5 minutes to get through all of the non-skiable trailers, warnings, ads, etc. just to get back to the main menu. This is a big problem when you consider "Problem #1" above.
5. It's nearly impossible to sync the audio from the TV and the Theater system together. It's always off just enough to make it extremely uncomfortable to listen to. I have to mute the TV. Which is unfortunate because my TV provides the Treble/speaking voices more accurately than the theater system.
6. There should have been a separate amplifier/Disc player so that the device would not heat up so bad. Which I assume is causing the restart.
7. Included Video Streaming apps are very unusable because they are are SOOOO slow. They are practically useless. Waiting nearly 1 minute for screens to appear. Even longer for a Movie to load. I'll just stick with Apple TV or Amazon Firestick.
1. First and foremost: Once I performed the first firmware update, there is now a constant problem. During DVD (Not Blue Ray. At least not yet) playback, the device completely shuts down and restarts.
--This seems to happen less frequently when I mute the system speakers and only use the TV sound. But this kind of defeats the purpose of the home theater system.
2. This device is not being updated or supported. When I first purchased it, there was one firmware update immediately. But it broke the device. And there have been NO further firmware updates since this messed up one. Things were fine before. But not after.
3. USB can only be formatted as FAT which limits file size to under 4GB. So no high quality movies.
4. There does not seem to be a memory function. So if I shut the device off then turn it on again, I must start the DVD from the beginning. Meaning that I must take 5 minutes to get through all of the non-skiable trailers, warnings, ads, etc. just to get back to the main menu. This is a big problem when you consider "Problem #1" above.
5. It's nearly impossible to sync the audio from the TV and the Theater system together. It's always off just enough to make it extremely uncomfortable to listen to. I have to mute the TV. Which is unfortunate because my TV provides the Treble/speaking voices more accurately than the theater system.
6. There should have been a separate amplifier/Disc player so that the device would not heat up so bad. Which I assume is causing the restart.
7. Included Video Streaming apps are very unusable because they are are SOOOO slow. They are practically useless. Waiting nearly 1 minute for screens to appear. Even longer for a Movie to load. I'll just stick with Apple TV or Amazon Firestick.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, February 13, 2018
Hi brandon0409 ,
We regret to hear that you're having issues with regards to your home theatre system, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better.
We appreciate your time sharing this feedback.
Regards,
Zac
We regret to hear that you're having issues with regards to your home theatre system, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better.
We appreciate your time sharing this feedback.
Regards,
Zac
Written by a customer while visiting sony.com