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Customer Reviews Collected from sony.com |
5.1-Ch. 3D / Smart Blu-ray Home Theater System
Average Customer Rating:
3.6
Rating breakdown 70 reviews
5 Stars
29
4 Stars
14
3 Stars
11
2 Stars
5
1 Star
11
65%of customers recommend this product.
(
34 out of
52)
Customer Reviews for 5.1-Ch. 3D / Smart Blu-ray Home Theater System
Posted by: HIT MAN
Gender:Male
Verified Purchase:Yes
I like the 6 speaker system over the sound bar which simulates sound coming from be hind you. I got the last one the store had off the shelf.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
2
REPLACEED OLD SYSTEM THAT GOT HIT BY LIGHTING
on June 29, 2018
Posted by: CAVEMAN993
Just hooked new system up not to happy old system way way more volume old system 12 yrs old and rocked the world HBD E370 170W
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, June 30, 2018
Hi CAVEMAN993, thank you for sharing your feedback about the unit. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better.
-Erin
-Erin
Written by a customer while visiting sony.com
Posted by: Jill BABY
Gender:Female
Verified Purchase:Yes
Bought it and so happy with it, great sound and DVD play. Makes you feel like the movies
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
1
Tech issues outweigh pros
on September 18, 2018
Posted by: AHbs
Gender:Female
I purchased this system to replace my previous 5-disc Home Theater. Unfortunately, I've had many issues with this product. It shuts down/restarts mid show. I've had issues with the sound: it randomly mutes itself (despite being nowhere near the system or remote), meaning frequent volume adjustments. Finally, the system doesn't always connect properly to my TV, so I have to spend even more time troubleshooting. I am hesitant to purchase from Sony again after my experience with this product.
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Customer Rating
1
DVD player NEVER works
on December 23, 2018
Posted by: MissO
Seriously, every time we try to watch a movie the dang thing wigs out and goes to the home screen! We try to start the movie again, try to go find the scene we were in, fast forward it to our place, only for it to happen again 2 minutes later! Every DVD, and I think even maybe blue ray ones too. This is trash.
No, I would not recommend this to a friend.
Response from sony.comBy Sony Social Support, December 26, 2018
Hi MissO, we are sorry to hear what happened. Is there any error message you get? You may refer to this troubleshooting steps to isolate the issue:
https://www.sony.com/electronics/support/articles/00132795
Regards,
Erin
https://www.sony.com/electronics/support/articles/00132795
Regards,
Erin
Written by a customer while visiting sony.com
Customer Rating
5
So many apps!
on September 23, 2013
Posted by: trishk
Overall this is an excellent system for the price. My only complaint is that I consider the volume to be a little too conservative when I am watching television. The volume goes a lot higher when I am watching a DVD or blu-ray.
The app choices are like Christmas, although some of the apps are pretty pricey. I may actually be able to eliminate some of my expensive cable services.
The app choices are like Christmas, although some of the apps are pretty pricey. I may actually be able to eliminate some of my expensive cable services.
Written by a customer while visiting sony.com
Customer Rating
5
Awesome sound system
on September 18, 2013
Posted by: shamol
Bass- Very deep bass. I tuned up only +2db and that is more than enough for me to shake my 16ft by 14ft room. Surround speaker sound quality is crystal clear and no way to hurt your years. But it has a negative issue and that is I can't hear enough untill I volume uo to 16. but after that it is awesome.
Written by a customer while visiting sony.com
Customer Rating
5
Best bargain
on May 3, 2014
Posted by: Rayroderick
When my old system finally died I shopped and shopped looking for the right fit. Soundbars are nice but just not enough power in any that I found. So I found this Sony product and pun intended " it blew my mind!" The crisp clear sound and the power!!! The interface and the ease of use as awesome! I'm a late comer to bluray it's really great as well. I typically buy all my movies or rent them via appletv. Now I don't mind getting a few disc.
Written by a customer while visiting sony.com