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Customer Reviews Collected from sony.com |
5.1-Ch. 3D / Smart Blu-ray Home Theater System
Average Customer Rating:
3.6
Rating breakdown 70 reviews
5 Stars
29
4 Stars
14
3 Stars
11
2 Stars
5
1 Star
11
65%of customers recommend this product.
(
34 out of
52)
Customer Reviews for 5.1-Ch. 3D / Smart Blu-ray Home Theater System
Customer Rating
5
Awesome!
on January 2, 2014
Posted by: Creep559
Love it! I actually got this for my pc since I DJ and play games. Hooked right up to my pc's sound card, even bought a $19 HDMI to VGA adapter to hook it up to one of my pc monitors. So many features and apps on it. Esp. love the Youtube account pair feature. Any video I watch on my pc with a single click of my mouse I can transfer the video to my Sony system. If it doesnt shake the walls and rattle the windows than its not for me, This system does it all. Go hard or go home! :D
Written by a customer while visiting sony.com
Customer Rating
4
Very Nice System
on May 3, 2014
Posted by: seggy
It took a while to get the hang of using this unit. But, once I did, it really has a nice sound to it.
Written by a customer while visiting sony.com
Posted by: Harry321
Gender:Male
Verified Purchase:Yes
Great product but very difficult to set up. Set up manual is woefully lacking
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
1
Blu-ray Home Theater System
on April 29, 2018
Posted by: Daniel Kurtis
Gender:Male
JUNK!!! Sony use to be awesome, but now it seen it is junk lost the sound quality, and it can't make it through a movie without restarting. I will not buy sony anymore. It seem the quality has dropped a lot and not as good as they used to be. it is only 7 months old, should have lasted a lot more then 7 months...
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, April 30, 2018
Hi Daniel Kurtis, Thank you for your feedback on your experience with your unit. We are sorry for any inconvenience you had experienced. I will have your feedback forwarded to the relevant department as we always looking to make Sony better. Once again, thank you. Regards, ~Erin
Written by a customer while visiting sony.com
Customer Rating
1
Won’t buy Sony again
on May 4, 2018
Posted by: Machinman729
Gender:Male
I’ve had one of these for about three years. They say 1000W but I don’t buy that. I remember having a 200W stereo system when I was younger that would absolutely blow the windows out. This system has to be turned all the way up just to even be considered a little loud. Don’t buy it. Spend a little more money and get something better. Blue ray player doesn’t even read blue ray discs anymore. Tried a cleaning disc with no luck. This thing is junk. I got so frustrated with it because it wouldn’t play a blue ray I smacked it on the top of the unit and now the disc drive won’t open. No great lose to me
Response from sony.comBy Sony North America Customer Support, May 5, 2018
Hi Machinman729, Thank you for your feedback on your experience with your Home Theater System. We are sorry for any inconvenience you had experienced. I will have your feedback forwarded to the relevant department as we always looking to make Sony better. -Erin
Written by a customer while visiting sony.com
Posted by: Green Gecko
Gender:Male
Verified Purchase:Yes
I am mostly happy with this product. I am disappointed in how long it takes to turn on and boot up.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, April 8, 2018
Hi Green Gecko, thank you for sharing your feedback about the unit. I will have your feedback forwarded to the relevant department as we always looking to make Sony better. Once again, thank you. Regards, ~Erin
Written by a customer while visiting sony.com
Customer Rating
2
Sorry Sony
on August 16, 2018
Posted by: lfoshea
Gender:Female
My older (2003) and beloved Sony 5-disc Home Theater finally died in 2015, so I had to replace it, and chose this one, since multi-disc seemed not to be available anymore. Speakers never seemed to be working properly, and I often felt like only two were active, but figured it was the output, not the unit.
Last week, Push Power/Protect alert came up, and reset instructions did not work.
I expect much more service from a system like this. It hasn't had much use, since it only plays one disc at a time, and I have a smart tv for Netflix and other streaming services. It's only 2 1/2 years old.
Looking at current reviews, it appears this is a common problem, and I am very disappointed that reliability is no longer one of Sony's top values.
Last week, Push Power/Protect alert came up, and reset instructions did not work.
I expect much more service from a system like this. It hasn't had much use, since it only plays one disc at a time, and I have a smart tv for Netflix and other streaming services. It's only 2 1/2 years old.
Looking at current reviews, it appears this is a common problem, and I am very disappointed that reliability is no longer one of Sony's top values.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, August 17, 2018
Hi lfoshea, We're sorry to hear about the issue and that it didn't live up to your expectations. It may need further evaluation and diagnostics. You may have it serviced by visiting our eservice website at: https://esupport.sony.com/US/p/service.pl
~Ralph
~Ralph
Written by a customer while visiting sony.com
Posted by: Vickib
Verified Purchase:Yes
Sound is very clear and sharp. Easy to use for both sound and watching DVDs. We are very happy with our purchase.
I would recommend this to a friend!
Response from sony.comBy Ella, Sony Support, March 7, 2015
Hi Vickib, were glad to hear that the unit met your expectations. Thanks for choosing Sony and enjoy! Regards,
Written by a customer while visiting sony.com