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Customer Reviews Collected from sony.com |
5.1-Ch. 3D / Smart Blu-ray Home Theater System
Average Customer Rating:
3.6
Rating breakdown 70 reviews
5 Stars
29
4 Stars
14
3 Stars
11
2 Stars
5
1 Star
11
65%of customers recommend this product.
(
34 out of
52)
Customer Reviews for 5.1-Ch. 3D / Smart Blu-ray Home Theater System
Posted by: THL1
Gender:Male
Verified Purchase:Yes
I bought this about a month ago, and I would buy it again. Good quality for a good price.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: Gmdeerhunter
Gender:Male
Verified Purchase:Yes
I bought this product 5 days ago and I am content so far.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: Me 2
Gender:Male
Verified Purchase:Yes
Everything sinc together. The sound quality is great for the price and the Netflix app is very convenient.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
3
needs a way to hook powered sub up
on February 8, 2018
Posted by: Chuckles1269
Gender:Male
I bought this hoping that I would be able to hook up an extra powered subwoofer and there's no audio out can you please help me Sony
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: iyqtwo
Gender:Male
Verified Purchase:Yes
does everything as described and more. Happy with product
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
1
Ethernet connection KILLs my network switches
on March 11, 2018
Posted by: rwpg
Gender:Male
I have two of these E3100 systems wired via ethernet into my network. Within the course of 48hours (10Mar,2018), both of the E3100 systems have killed the network switches they have been connected to. Two different switches, both stuck in what looks like a Sony special broadcast storm. Wireless still works
BTW, the user streaming interfaces to streaming providers inside these systems is ancient. Sony has never updated it to an interface similar to their newer Blu Ray players which are much more functional and user friendly. These may be low cost systems but the support from Sony is pretty much non existent. You will invest in the system and will be abandoned for upgrades
Unless you only want a simple surround sound system with a BluRay player and minimal streaming services, avoid buying these unsupported systems.
Software version is M16.R.0215
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Customer Rating
3
Very glitchy
on July 3, 2018
Posted by: Street demon
Gender:Male
Owned 2 years. Had motherboard replaced. Works good
I would recommend this to a friend!
Response from sony.comBy Zac, Sony North America Customer Support, July 4, 2018
Hi Street demon,
Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Thanks!
Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Thanks!
Written by a customer while visiting sony.com
Posted by: Imperial LeBaron
Gender:Male
Verified Purchase:Yes
Well, this thing is going to take some time to figure out. Very hi-teck. The picture quality is exellent. Up till now I;ve been useing a Panasonic Blue-Ray player. I have all of the Star Trek movies. The first six are on Blue Ray. With the panansonic player you could tell the movie was originally on analog converted to Blue Ray. Unfortunately, the sound is out of sync with the picture and I can't figure out how to fix it. In time I will like it better. Till i figure it out.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, July 15, 2018
Hi Imperial LeBaron, first, we would like to thank you for taking your time to provide us your opinion about the player. In relation to the issue, you have experienced, we recommend following the guidelines below.
https://www.sony.com/electronics/support/articles/00025203
Regards,
-Erin
https://www.sony.com/electronics/support/articles/00025203
Regards,
-Erin
Written by a customer while visiting sony.com