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Customer Reviews Collected from epson.com |
Epson - Perfection Flatbed Photo Scanner with Digital ICE Technology
Average Customer Rating:
4.4
Rating breakdown 794 reviews
5 Stars
544
4 Stars
149
3 Stars
41
2 Stars
17
1 Star
43
90%of customers recommend this product.
(
717 out of
794)
Customer Reviews for Epson - Perfection Flatbed Photo Scanner with Digital ICE Technology
Customer Rating
5
on November 17, 2011
Posted by: Chuck
from Daytona Beach, Florida
Of all the electronic equipment I own, I love this one for the ease of setup. I bought this photo scanner to scan my old slides, many were owned by my parents back in the 50's. Once scanned and viewed on my high def screen it is truly amazing. I scanned photos of my grandparents from 6o years ago and it takes your breath away to see them on the screen. It looks as if they are right in front of you. This is a great photo scanner and you will not be disappointed in owning one.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
2
V500 Set UP
on November 17, 2011
Posted by: ditda
from Midwest
So Far 3 Plus hours into receiving my new Epson V500 still cannot get communication to PC from Scanner. Also, I get a 1935 Error when trying to load free PhotoShop Elements 9.0, and there is lots of hits with this issue. Some say registry issues, yet still not able to get it loaded. Back to support? There is little or no help with noted tech support in trouble shooting guide supplied with new scanner. It directs one to online page, and once you go thru which type of cable you are using USB etc...it just drops off with no help. I have also deleted and reinstalled software, and drivers, my PC states all good, ready to use, yet when trying to test scanner??? Not able to communicate??? It shows up in my devices, so lost...must wait till am to call customer support...After reading all the reviews about compatibility with Windows 7 the instuctions state that if one uses 7 just follow same set up as if using Vista?? Lost...I am hoping to get the scanner up and running, great reviews and I have lots of pics and old negs to bring back into our lives...
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
3
V500 Scanner
on November 23, 2011
Posted by: Lakehead
from Sylvan Lake, AB Canada
It does a great job scanning but is a really slow process. The correction software adds a great deal of time to the process. A scanner needs to be invented which takes a whole slide reel and copies all of the slides in the reel and then deposits them back into the reel.
The cropping is very confusing as it seems to have a mind of its own.
The cropping is very confusing as it seems to have a mind of its own.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
4
epson v500 photo scanner
on December 3, 2011
Posted by: ram
from keswick ontario canada
I would like to begin by saying that I am a new epson product consumer...I have recently purchased a epson pro printer and was totally amazed by what it can do...now we purchased this epson v500 scanner for our small jobs we wanted to finish around the house- and epson did it again- amazing quality...it is very quick to set up and get working...now we shall see if it will stand up to the test of time...but I would recommend it highly for anyone who would like to transfer their pictures to digital format...you have made a future customer out of me..thanks again epson!!!
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
5
Still great after 2 years
on December 12, 2011
Posted by: Mary
from Nebraska
I have had this scanner 2 years, run it with Windows 7, and have never had a problem or even a glitch. Scans are easy, sophisticated adjustments (e.g., brightness, contrast, color, descreening) are easy, and the scan quality is excellent. This is my 3rd Epson flatbed scanner and I have never had a problem with any of them.
My only complaint - which may be of ALL better-quality scanners, I don't know - is that I can't figure out how to disable the software that automatically sizes your image. Sometimes it's great to have and saves a lot of time, but once in a while I want to scan something in what I guess is an unusual way - e.g., leave a margin around the image so that it's utterly clear to anyone who sees it that I scanned the ENTIRE image - and with the scanner's "intelligent" software that's hard to do.
Other than that I am utterly satisfied with this scanner.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
4
First Impression
on December 28, 2011
Posted by: PapaJohn
from Vancouver, BC
After installing and a half day of use I am quite pleased - particularly as there were no incompatibility issues etc.
One complaint:
Unlike 2 other scanners I have used, the finger detent on the lid/cover of the V500 is 'sloped', quite small, and slippery. This is probably sufficient for people with tiny, sticky, fingers but for us 'normal' guys it poses some problems: in a few hours, the cover has 'dropped' a few times when opening/closing. I hope the glass lense is strong.
Regardless, I don't like electronics that 'crash' so I added a 'gripper' to avoid this problem.
Problem solved!
One complaint:
Unlike 2 other scanners I have used, the finger detent on the lid/cover of the V500 is 'sloped', quite small, and slippery. This is probably sufficient for people with tiny, sticky, fingers but for us 'normal' guys it poses some problems: in a few hours, the cover has 'dropped' a few times when opening/closing. I hope the glass lense is strong.
Regardless, I don't like electronics that 'crash' so I added a 'gripper' to avoid this problem.
Problem solved!
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
5
I am impressed
on December 30, 2011
Posted by: Vstarvic
from Peterborough, ON
I unpacked the scanner and inserted the installation disk into my laptop. Autorun started and installed all the software without a hitch. I plugged in the power and connected the included USB cable into the scanner and the laptop. I put a photo on the scanner glass, closed the lid and pressed a button. The default settings produced a great looking JPG in about 15 - 20 seconds. I then put a B&W negative from the 1930's in the masque and changed the setting to film bw negative and again a perfect JPG. the amazing thing is that all the scratches and fingerprints were missing on the JPG.
The only thing I had problem with was the sizes of the negative masks. My 1930's negatives were too big. So I made my own mask from artboard and can now scan a large negative up to 3.25" x 9". You have to keep the customized mask about an inch from the top because the scanner is programmed to 'read'
what mask is being used.
Definitely worth the price. Easy to use.
The only thing I had problem with was the sizes of the negative masks. My 1930's negatives were too big. So I made my own mask from artboard and can now scan a large negative up to 3.25" x 9". You have to keep the customized mask about an inch from the top because the scanner is programmed to 'read'
what mask is being used.
Definitely worth the price. Easy to use.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
4
Epson V500
on January 4, 2012
Posted by: Maggie
from Conroe, TX
I have slides, strips and larger negatives that are about 2 X 3". The scan to an actual picture is good. I previously had to figure out how to convert to a picture. However, the frames that hold the films are very awkward to use. I'm having to use trial and error to know exactly where to place the film on the frame, and it slides around when I go to put it on the window.
There should be little "hooks" that would grab the negative strips to hold them down still. I haven't tried slides yet.
The choices above on recommending to a friend should also include "not sure yet". I will have to work more before making a final decision.
I'm hoping to figure out how to scan the films without the frames by just placing them correctly on the window.
There should be little "hooks" that would grab the negative strips to hold them down still. I haven't tried slides yet.
The choices above on recommending to a friend should also include "not sure yet". I will have to work more before making a final decision.
I'm hoping to figure out how to scan the films without the frames by just placing them correctly on the window.
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com