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Customer Reviews Collected from epson.com |
Epson - Perfection Flatbed Photo Scanner with Digital ICE Technology
Average Customer Rating:
4.4
Rating breakdown 794 reviews
5 Stars
544
4 Stars
149
3 Stars
41
2 Stars
17
1 Star
43
90%of customers recommend this product.
(
717 out of
794)
Customer Reviews for Epson - Perfection Flatbed Photo Scanner with Digital ICE Technology
Customer Rating
3
Good hardware, poor software
on June 1, 2013
Posted by: Chick
from california
I have owned an Epson CX8400 for several years, and it prints really well and has a built-in document scanner. The software to use this scanner took some time for me to master, but it works quite well.
My film photograph collection contains a variety of positive film formats, including 35 mm. slides, 38 mm. superslides and 2 1/4 x 2 3/4 inch (120 film) positive film. In researching film scanners, I found the Epson Perfection V500 scanner that was on sale for $140. It can scan with resolutions of up to 12,800 dpi and should be able to scan all of my film sizes, so I purchased this unit. In two weeks of testing, I found that it scans 35 mm slides really well (if you don’t mind being limited to only 4 slides per scan), but many difficulties result when scanning superslides. About half of them get cropped to regular slide format. The on-line manual shows no reference to "superslide". I called tech support and was not able to get a solution. However, upon attempting to use their web help, a tip appeared under FAQs. When preview results appear incorrect, they said to uncheck "thumbnails". This enables the user to designate a marquis to select all of the slides as one image. The best solution I have found, is to use the film scan template that has an opening for 2 1/4 x 4 3/4 inch film. Unfortunately, this allows only 2 superslides at a time to be scanned. I use Photoshop to crop the results into 2 images and save them separately.
These are only a few of the problems I have had. The scanner is sometimes not found unless I reboot my computer, including replugging the USB cord or restarting the scanner. Also, I have not found a way of naming the settings I designate, so I have to write down what they are actually used for. (E.g., Setting 1, setting 2, etc.) The resulting exposure is usually not optimum, so needs further correction.
It looks like Epson hacked their old scanner software to use with this scanner and didn't bother to check everything.
If you are looking to a regular slide scanner, this is a good choice, but for anything more unusual, it would be best to get a more professional unit.
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
5
Works Great
on June 1, 2013
Posted by: Helen M.
from Riverview, Florida
I've had this scanner for several years, and use it mostly to copy photos. I like that I can put more than one photo on the scanner, and it scans them into separate files. Also works great to scan printed items, and I've also used it to scan negatives. And it works with my new PC, which has Windows 7- my prior PC that it was used with was a VIsta machine.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
4
Very Good Buy But,
on May 30, 2013
Posted by: Dave
from Aiken SC
This is my second Epson scanner and it works great with the supplied ICE software.
However, I had to resurrect an old PC laptop because Epson does not have updated software for
Mac Lion operating system. You can get it to work on a IMac but you do not have any of the software flexibility offered by ICE such as color restoration, spot removal, scratch removal, etc.
Mac Lion operating system. You can get it to work on a IMac but you do not have any of the software flexibility offered by ICE such as color restoration, spot removal, scratch removal, etc.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
5
V500 photo scanner
on May 30, 2013
Posted by: photobug
from Sunbury, OH
The scanner does a great job with my black and white/color negatives and slides. Only wish is that it could scan 4x5" negatives.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
5
After Five Days
on May 27, 2013
Posted by: Bob
from Goodlettsville, TN
Excellent scanner for slides; fast, good color correction.
One recommendation, put tabs under the edge of the slide holder so that the slides are picked up when the holder is picked up
One recommendation, put tabs under the edge of the slide holder so that the slides are picked up when the holder is picked up
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
4
Works good!
on May 27, 2013
Posted by: Teddy G.
from Lititz, Pa.
Wanted a "pro" scanner - couldn't afford one. The V500 is a nice scanner, at a fair price. Good for scans of all types. Handy for making copies. Plenty of options for "manual" operation, though the "auto" function is often "fine".
Front panel buttons stopped working at some point(?), I can only assume because I turned-off some of the "auto" functions(I do NOT like "auto-update/auto-run/auto-monitor" functions.), so, eventually, I'll probably un-install/re-install the entire software package, then closely monitor when the buttons quit, as I again, turn-off functions one-by-one. The buttons are not nearly as important to me as having NO "auto/always running" stuff...
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
5
The Perfection V500 has been "perfect" for us.
on May 21, 2013
Posted by: riche
from Salt Lake City, UT
We bought the V500 in January of 2012. We have used almost all of the features touted by Epson regarding this machine and all work as advertised.
We have no complaints. We have been very pleased with the V500.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
3
new EpsonPerfectionV500 Photo Scanner
on May 19, 2013
Posted by: Edmundo
from Central Pa
I just purchased this scanner and it seems to work okay. Since I was on Windows 7, I had to locate 64bit drivers; also the product ccame with "updated software" meaning Adobe Photoshop Elements 9 (as opposed to the most current version 1) Scanner software was also quite outdated; I would expect from Epson and hope I can correct these problems. Otherwise,the scanner seems to (function) work well.
I would recommend this to a friend!
Written by a customer while visiting epson.com