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Customer Reviews Collected from epson.com |
Epson - Perfection Flatbed Photo Scanner with Digital ICE Technology
Average Customer Rating:
4.4
Rating breakdown 794 reviews
5 Stars
544
4 Stars
149
3 Stars
41
2 Stars
17
1 Star
43
90%of customers recommend this product.
(
717 out of
794)
Customer Reviews for Epson - Perfection Flatbed Photo Scanner with Digital ICE Technology
Customer Rating
1
Impossible to figure out
on October 13, 2012
Posted by: Picky48
from Buckeye, AZ
I gave it a shot for about 3 hours trying to figure out how to make this scanner work. There are no step by step directions. Finally gave up and waited until my tech savvy daughter came to visit. She figured it out so I am good to do simple scans as long as I don't deviate from her directions.
I have no idea how to incorporate photoshop to edit or organize photos. I only have about 3000 that need to be scanned. Directions would have been nice.
I have no idea how to incorporate photoshop to edit or organize photos. I only have about 3000 that need to be scanned. Directions would have been nice.
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
5
My 2nd V500 Photo Scanner
on October 7, 2012
Posted by: JAD1
from NH
I was VERY happy with my first V500, had it numerous years, so when it decided to take a permanent vacaction, I replaced it with another one. I've done old 35 mm film, color slides and old photos. Very happy and impressed with the scanning results and a whole lot less expensive then send that old stuff off to be done by a lab.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
4
Perfection V500 Photo Scanner
on October 4, 2012
Posted by: Mr. A
from Chico, CA
I tried a competitor's less expensive model and was very disappointed in the results of scanning slides. I returned the product and purchased the Epson Perfection V500 Photo Scanner. I've scanned approximately 60 slides with excellent results. Scanning slides takes time, but the results make it worthwhile.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
3
on October 2, 2012
Posted by: Anonymous
Scans well, easy to use but none of the Optional Software would run on any recent Mac OS and it is a pain to hunt down from other vendors software that is advertized as being bundled.
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
5
Amazing quality for an affordable price!
on September 28, 2012
Posted by: Lupe
from AZ
I love the quality of the pictures, I use this scan a lot, I create PDF files for my college courses. Great quality of photos.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
1
Not at all Ease Of setup
on September 26, 2012
Posted by: Anonymous
from VANCOUVER, WASH
Instructions are Not Clear and Percise. Need More Step by Step info as for "VISTA" USERS.
I could Not find the set-up & Run for the Set Up CD.
I had to go into The Computer to Find DVD drive first. Instructions do not tell us this.
I could Not find the set-up & Run for the Set Up CD.
I had to go into The Computer to Find DVD drive first. Instructions do not tell us this.
We Need This Easier for Folks like me that Have Issues understanding, or are Computer Illerate, in some Fields.
I can do My Books and that's it. Nothing Like this.
I can do My Books and that's it. Nothing Like this.
I feel these instructions are Wrote for Folks that have a lot of Computer Experience, Not the NOVICE, in computers. Like some of Us Seniors.
Make things Simple. We all LIKE SIMPLE NOT COMPLEX. I am ready to take it Back already.
Still might.
Thank You.
Still might.
Thank You.
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
3
why ask for a review since nothing will change
on September 22, 2012
Posted by: jg
from northeast u.s.
the machine itself is simple to use. the price was right. quality seems adequate. its not as fast as they claim it to be. what really slows the process down is the use of the software. instead of just one inclusive interface application with top menu toolbar choices, you have to chew your way thru multiple application and windows to setup a scan for doc type, parameters, process, etc. its ridiculous. if you need to append pdf docs, its another long drawn out process. it seems your better off directly using the adobe app to do so. then theres the help app. its in html format. again a cumbersome ancient format. which isnt printable unless you want to open every single link and print it. all other info is in pdf format. why couldnt the most important info be in pdf format? why should the customer have to do it? theres a lack of choices and preferences as to the use of the apps themselves. e.g. -- epson scan app.--scan a doc and it closes. i should have a choice as to whether it stays open or closes, no matter what mode is chosen.....auto..office...etc.
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
1
Set Up
on September 20, 2012
Posted by: Alita
from Los Angeles
I just received the scanner and feeder. I installed it but can't get it to work. There are no instructions as how to put the sheet feeder on it. I did what seemed to be right. I will have to seek experienced computer people to help me. I am disappointed.
I would recommend this to a friend!
Written by a customer while visiting epson.com