epson.com Customer Reviews Collected from epson.com
Epson - Perfection Flatbed Photo Scanner with Digital ICE Technology
Average Customer Rating:
4.4 out of 5
4.4
Open Ratings Snapshot
Rating breakdown 794 reviews
5 Stars
544
4 Stars
149
3 Stars
41
2 Stars
17
1 Star
43
90%of customers recommend this product. 
(
717 out of 794
)
Customer Reviews for Epson - Perfection Flatbed Photo Scanner with Digital ICE Technology
Customer Rating
5 out of 5
5
Epson V500 Photo Scanner
on May 19, 2012
Posted by: Sadenski
from Atlanta, GA
Does an excellent job on both black & white and color photos. Easy to use. Cost is a bargain!
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
3 out of 5
3
Running in Mac Lion.
on May 18, 2012
Posted by: Milo
from Los Angeles, CA
On my Mac I run both Windows (under Parallel) and OS Lion, latest version. However the scanner works OK in Windows 7, but not at all in Lion. Message:"Can not be started". This is the second scanner V500 I installed and the same problem. I installed it exactly as instructed for Mac Lion, i.e. downloaded driver and utilities directly from Epson.com. It used to work fine in previous version Leopard. By-the-way, the troubleshooting window is worthless. Please help.
Thank you.
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
5 out of 5
5
We Love Our Epson V500!
on May 15, 2012
Posted by: Jim
from Denver, CO
Our scanner is everything we hoped for. We have had some disappointing results with other scanners we have tried. This scanner was up and running in less than 20 minutes and everything is working perfectly … perhaps that is why it is called Epson Perfection V500. We are looking forward to digitizing the rest of our photos and slides.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
5 out of 5
5
Epson Perfection V500 Photo Scanner
on May 13, 2012
Posted by: Diode
from Green Brook, New Jersey
I have owned this scanner since 9-11-2011.
I have tested this machine on several occasions and in different job.
I can say by now that I am very satisfied with the way it performs.
I have another older scanner from Epson and because I am satisfied with the job that one does, I bought this one.
I especially like that there is no waiting for the light to warm up between scanned jobs and how quick the scans are done.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
5 out of 5
5
User-friendly Set-up
on May 7, 2012
Posted by: Mecki
from Medford, Oregon
When switching to Windows 7, my old scanner would not work and there were no adaptive software versions available. The V500 was so easy to install and operate. It came with all the required parts to utilize the various features. I was able to go into production as soon as the software was installed. There was no calibration required and the insert for slide scanning was clearly marked. So far I only use it for digitizing slides and negatives, but I also have a photo album from my parents where I can use the restoration feature for faded prints. I am delighted!
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
1 out of 5
1
with it weren't so
on May 5, 2012
Posted by: Anonymous
from Honolulu
The scanner (I had a 3170 which I loved, but may have moved on) will not install on windows 7. I have tried virtually everything. Will give it another try, but there definitely does seem to be both a mechanical and program problem. Cannot even download a new program and this is with all microsoft security programs, including the firewall turned off.
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
5 out of 5
5
Ease of Use
on May 2, 2012
Posted by: Ross W
from Toronto Ont. Canada
I am a Mac User (Snowleopard OS).I found the install process very easy after downloading the latest update software for my computer from Epson.
It automatically installed into the Applications folder,then I went in there and dragged it (Epson Scan) to the Dock for launching. The default scanned file location is at the first level on the hard drive.I changed my default to the desktop for easy access and also made a folder for each group of scans to store for later editing.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
5 out of 5
5
on April 26, 2012
Posted by: Anonymous
from Placerville , ca
so far so good We've had a lot of fun scanning and email old photos . Surprised the kids
I would recommend this to a friend!
Written by a customer while visiting epson.com
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