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Customer Reviews Collected from epson.com |
Epson - Perfection Flatbed Photo Scanner with Digital ICE Technology
Average Customer Rating:
4.4
Rating breakdown 794 reviews
5 Stars
544
4 Stars
149
3 Stars
41
2 Stars
17
1 Star
43
90%of customers recommend this product.
(
717 out of
794)
Customer Reviews for Epson - Perfection Flatbed Photo Scanner with Digital ICE Technology
Customer Rating
5
The best
on January 16, 2015
Posted by: PaulG
from MA
Love it. Gets plenty of use, with several Mac op systems.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
5
True color never fails
on March 25, 2015
Posted by: Opine
from Central Washington State
Works with acrobat, Photoshop and all word processors that I have tried
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
5
My Epson Scanner
on May 2, 2016
Posted by: Captain
from Galena, OH
The scanner is all I hoped it would be. I have been using it for 3 years and was amazed that the change to Windows 10 was done without a hitch. Love it.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
3
Good scanner w/ a design flaw
on September 14, 2012
Posted by: Jelly
from Baltimore, MD
I bought this scanner to use in my classroom computer lab. Overall it's a good scanner and has nice resolution, speed, and so far it has been easy for my students (grades 9-12) to use with minimal instruction and help.
There is a design flaw that isn't a huge deal, but for the price of the scanner I'm annoyed. The scanner arrived as a regular flatbed and I had to take the lid off and put the new lid with a document feeder on. The switch that locks the document feeder lid into place is located in a place where, if it is locked, the cable that connects the scanner to the computer cannot be plugged in. Therefore, I have to keep the document feeder lid unlocked. This means that it can be lifted straight off the scanner.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
3
Good scanner, lousy software.
on January 23, 2012
Posted by: mggardner
from Illinois
It seems major manufacturers, for at least a decade, have felt that it is perfectly ok to sell good hardware with absolutely terrible software. First, the scanner ships with disks that don't work in Mac Lion - and their "install" instructions basically tell you how to use the preinstalled mac drivers. The only way to get to the scan function is open system preferences. Once there, you can open the scanner - but it by defaults opens for Paper scan, Black and White - yes, Black and White. Nothing you can save seems to change the defaults. I dropped in four slides - did a overview scan, realized one of the slides was turned - when I opened the lid to fix it - the scanner went into "orange blinking light, catatonic mode", requiring a powercyle. I.E. once you've done an overview you cannot open the scanner. There are times when it is "working" that there is no progress indicator - you have to listen very carefully to realize it is scanning. I've been using consumer grade scanners for two decades and it seems the software has gone completely downhill. The software is designed to shove in a paper, scan, print and run. Why build a great transparency scanner, then presume no one actually wants to use the better features of the hardware? AND their support page actually points to Silverfast as a Lion solution - but when I go to Silverfast - there is no mention of Lion, nor is the V500 listed under compatible scanners under mac os.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
5
Epson Perfection V500 Photo Scanner
on December 23, 2012
Posted by: jmcgeel
from Sun Prairie, WI
About a decade ago I bought an Epson Perfection 1200U scanner and have scanned thousands of prints and negatives with complete satisfaction. But I also have several thousand 35 mm slides and have not been able to satisfactorily scan them on my 1200U.
Recently I came across several glowing reviews of the V500 which included high praise for the quality of slides scanned on it. So I decided to give it a try and ordered one from Epson. It arrived only two days later and as I unpacked it I noted the attractive appearance and look of quality. Connecting it to my MacBook Pro running Mountain Lion and downloading the latest Epson Scan software took only a few minutes.
I have now scanned over 400 prints and 200 or so 35 mm color slides in the Full Auto Mode without any problems and with excellent results.
Some of the slides are more than 60 years old and in glass mounts. They all look great although they would look better if I had been more careful when mounting them to avoid fingerprints. I don't believe it was a good idea to mount them in glass but to a teenager it seemed like a good idea.
The commercial slide scanning companies I originally contacted were all reluctant to process slides mounted in glass and those who were willing to do so wanted a big surcharge in addition to their already very high scanning charge.
So I'm real happy with my new V500 which cost only a tiny fraction of what commercial scanning of a few hundred slides would have. I've been able to compare my results with those of a friend who had some of my slides commercially scanned for a project he is working on. I can see no difference even at reasonable zoom settings.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
1
Disappointed
on February 12, 2012
Posted by: Bob
from Kansas City, Kansas area suburbs
I just purchased this scanner earlier today. I followed all the instruction to a "T".
Scanner makes a grinding noise and does not scan. I'm taking it back to the store where I purchased it. Hopefully it can be replaced.
Please understand that I have been dealing with computers and associate equipment for a number of years, so I am no novice when it comes to computer related problems.
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
5
Epson v500 Scanner
on August 29, 2013
Posted by: Saturn6
from Canton, Ohio
I have always loved Epson products.
However, Scanners have always been a real pain in the butt to install.
This Epson v500 is no different. The Buttons on the front of the unit has never worked correctly from the first day I installed the software.
After a long detailed process of installing, re-installing the software, I think I got them to work.
Everything now seems to work perfectly. The Document Feeder works flawlessly.
I would recommend this to a friend!
Written by a customer while visiting epson.com