epson.com Customer Reviews Collected from epson.com
Epson - Perfection Flatbed Photo Scanner with Digital ICE Technology
Average Customer Rating:
4.4 out of 5
4.4
Open Ratings Snapshot
Rating breakdown 794 reviews
5 Stars
544
4 Stars
149
3 Stars
41
2 Stars
17
1 Star
43
90%of customers recommend this product. 
(
717 out of 794
)
Customer Reviews for Epson - Perfection Flatbed Photo Scanner with Digital ICE Technology
Customer Rating
5 out of 5
5
Epson Perfection V500 Photo Scanner oustanding qua
on September 14, 2013
Posted by: Phattstack
from Dayton Ohio
The Perfection V500 photo scanner has been outstanding in every aspect of its performance.
I scanned a B&W photo of my parents wedding party from 1946. Using the color restoration and de-screening options on the scanner the copy turned out crisper and sharp than the original.
When I printed the photo, using the gray scale option on my Epson Stylus R380 photo printer, the picture printed out immaculate. I was very impressed (as always) with the sharpness of the color black in the photo.
When I scanned a slide from the early 70's using the color correction and dust removal it removed all the purple from the scanned slide. The copy was amazing when compared to it done with no corrections.
I found the software easy to navigate through and the set up on the monitor screen was nice. There were instant previews for all the correction options I selected.
I agree with one of the reviews I read that the slide holder needs to be designed with tabs that hold the slide in place when removing them from the scanner.
There is always a risk of fingerprints being left on the scanner because you have to grab the slide with your fingers to remove it.
The only other issue I had with the scanner was installing the software. The first time installing every thing went fine. When I tried to update the software I was flagged with a warning from Microsoft that the software has not passed windows logo testing verifying compatibility with windows XP. Proceeding with installation may make your system unstable.
So I canceled the install and then my PC would not recognize the scanner. I had to uninstall the software and reinstall and it worked fine.
Then I didn't use the scanner for a few weeks and when I turned it on it wanted me to install the software and my PC wouldn't detect the scanner.
So I had to uninstall and reinstall it again and it worked OK. It is possible I had unplugged the scanners USB cable during this time and that may have caused the issue but it does seem there is a compatibility issue with XP.
Another note is when I tried to install the software following Epson's instructions "to install software and then attach scanner" that didn't work.
When I turned the scanner on it wanted to install the software. I had to attach scanner, turn it on and then let it search and install scanner from the disc.
But these little quirks in the software I don't find to be a reason not to purchase the scanner.
When I removed it from the box I was very impressed with it's design.
It is a very cosmetic appealing scanner and the weight of the scanner has the feel of being durable. I also love the no warm up time instant scanning after it is turned on.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
5 out of 5
5
My V500
on September 15, 2013
Posted by: Darwin
from Munster, IN
Got the Epson V500 home at 10:00 AM and was using it by 10:20 AM. Great scanner, as I had to replace my 9 year old Epson 4490 with this scanner. So, it does what it's suppose to do "SCAN" and a good job it does. Works with all my software. Thanks.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
5 out of 5
5
WOW!
on September 20, 2013
Posted by: Sharon
Wow is all I can say. The quality of the photo scans is amazing.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
5 out of 5
5
awesome
on October 1, 2013
Posted by: Wall11
from Alexandria,La
This scanner has met and exceeded my expectations. It does an awesome job on documents, photos and negatives. I am using this scanner to scan my 120 roll film onto dvds. Now, I can scan and print my medium format work at home reducing my cost.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
5 out of 5
5
Great product
on October 3, 2013
Posted by: Budguy1
from Long Island, NY
I was surprised how easy this Epson scanner was to use. It produced excellent copies of old photos and as a bonus, I can scan 35mm neg's and slides. The size and design are another bonus, it makes it easy to use right on my desk and not need a separate table,.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
5 out of 5
5
Great scanner for the price
on October 12, 2013
Posted by: xtrmdrm
from Lindenhurst, NY
Used an Epson Perfection 4490 Photo for 6 or 7 years and it wokred great until the bulb went. The V500 is the closest in features (and all of the 4490 negative holders fit, too!). Setup was easy and there were no issues using it on my 2009 Mac running Mountain Lion. Just download the Epson Scan software from epson.com. The bonus was the Photoshop Elements 9 which was included (which also works on my Mac!). Setup was easy and I am very happy with the speed I can scan my old 120 6x7 and 6x6 negatives.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
5 out of 5
5
Scanners for negatives
on October 23, 2013
Posted by: ronniereyes
from Charlottesville, VA
This is my third Epson scanner over ten or fifteen years. The first one became outdated, and the second one stopped working recently, so I purchased V500. It comes with a medium format template, which I use, 35mm which I use, and a template for slides which I don't use.
It scans the mediums and 35s flawlessly and quickly. I usually download my negatives on my PC and transfer them to my mac. This time I wanted to download directly to my Mac and ran into some minor problems with the packaged software. Simply put, I needed to go to Epson and download the drivers and utilities onto the Lion 10.7. It worked fine then, and I did need help from customer support, and got it. I am a pleased customer.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
5 out of 5
5
The EApson V500 Scanner
on November 8, 2013
Posted by: DJ
from Pomona Park, FL
The perfect scanner with perfect results. I simply love the quality of the photos and documents that I scan.
I would recommend this to a friend!
Written by a customer while visiting epson.com
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