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Customer Reviews Collected from waterpik.com |
Waterpik - Ultra Water Flosser - Black
Average Customer Rating:
4.6
Rating breakdown 7,290 reviews
5 Stars
5,353
4 Stars
1,393
3 Stars
298
2 Stars
117
1 Star
129
95%of customers recommend this product.
(
6,532 out of
6,886)
Customer Reviews for Waterpik - Ultra Water Flosser - Black
Customer Rating
1
Terrible engineering
on May 17, 2020
Posted by: Shaw9000
Gender:Male
This is the fourth one I have returned in a year? They work great for awhile then just stop working, has something to do with the blue button to stop flow. Not sure what it is happening all I know is it stops pushing water through. As I stated 4 in a year I have returned. Very inept piece of oral care.
No, I would not recommend this to a friend.
Written by a customer while visiting waterpik.com
Customer Rating
2
Button Sticks
on May 19, 2020
Posted by: DukeTX
Gender:Male
Bought the Ultra for my son when he got braces on. Within the 1st month, the button to start and stop the flow on the handle would stick in. After a couple of jolts to knock it free, it would work again. Now, I cannot free the button. This has been a constant problem and would not recommend again.
No, I would not recommend this to a friend.
Written by a customer while visiting waterpik.com
Posted by: Monica B.
Gender:Female
Verified Purchase:Yes
I have this a 5 star because this is a wonderful product that leaves my whole mouth feeling super clean! Also this company has excellent customer service! For some unknown reason the pause button quick working properly. After soaking in vinegar didnt fix the problem, they quickly sent me put a new wand absolutely free and I easily installed the new one. It works like new. Thank you!
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: Anonymous
Verified Purchase:Yes
Be prepared to replace the water hose and nozzle, it stop working after only a couple of months.
Response from waterpik.comBy Waterpik, Product Support, October 26, 2020
We sincerely apologize for the difficulty you have encountered with the product. This model carries a full three-year warranty. We would be happy to look into this for you and can open a claim if necessary. Please email us at smreviews@waterpik.com or call us at (800) 525-2774.
Written by a customer while visiting waterpik.com
Customer Rating
1
Buy something else
on December 10, 2021
Posted by: Ihatenicknames
I use this for 3 minutes a day. Just bought my third one because they just stop with an electronic problem. Failures are after a year or two. Not much use for the price. I bought another because I needed it now. I will find a different product that has some semblance of quality components as this is absolutely unsatisfactory. Never again.
No, I would not recommend this to a friend.
Response from waterpik.comBy WaterPik, Product Support, December 13, 2021
Hello there - We are sorry to hear this has been your experience. The WP-100 model carries a three-year warranty. Should you have any issues in the future, we encourage you to contact us at 1-800-525-2774 or email smreviews@waterpik.com. Thank you.
Written by a customer while visiting waterpik.com
Posted by: chase
Gender:Female
Verified Purchase:Yes
To loud and very cheaply made for the price. I returned it, so no photos.
No, I would not recommend this to a friend.
Response from waterpik.comBy WaterPik, Product Support, January 14, 2022
Hello chase - We are sorry you were unhappy with the WP-100 model. The product is a motor-driven appliance, and as with other common household motor-driven appliances, some noise is normal. We stand behind the quality of our products and the warranties that come with them. This model carries a three-year warranty. If you ever change your mind and need assistance, we encourage you to contact us at smreviews@waterpik.com. Or give us a call at 1-800-525-2774. Thank you.
Written by a customer while visiting waterpik.com
Posted by: Locky
Gender:Female
Verified Purchase:Yes
Got this for Christmas 2021, Jan12,22 it no longer works.
When it did work I was beginning to like it. Really doubtful I will buy one for myself.
When it did work I was beginning to like it. Really doubtful I will buy one for myself.
No, I would not recommend this to a friend.
Response from waterpik.comBy WaterPik, Product Support, January 18, 2022
Hello Locky - We are sorry that this happened. Did you try contacting customer service about a claim? The WP-100 model is backed by a three-year warranty. We would like to get some more details from you and open a claim if necessary. Please reach out to us at 1-800-525-2774 or email smreviews@waterpik.com.
Written by a customer while visiting waterpik.com
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
Can’t get the spray to come out. Have only used it a few times
No, I would not recommend this to a friend.
Response from waterpik.comBy WaterPik, Product Support, January 26, 2022
Hello there - We are sorry you are having difficulty with your unit. We would like to get some more details about what you are experiencing and see what we can do to help. Please call us at 1-800-525-2774 or email smreviews@waterpik.com.
Written by a customer while visiting waterpik.com