Customer Reviews for Waterpik - Ultra Water Flosser - Black
Customer Rating
2
Great flossing, horrible mold
on January 15, 2017
Posted by: MM10
I love love love the flossing and it has helped reduced the pockets in my gums. BUT with the huge caveat that the thing grows mold like crazy!! It's everywhere, and I clean it faithfully. I hope Waterpik doesn't provide the form response here with the customer service phone number and the link to the cleaning instructions because that won't cut it. I still recommend this Waterpik but there is a serious design flaw that it can't be disassembled and cleaned... perhaps to keep you buying new ones to fight the mold??
I got this as a Christmas present and I love it. It came with the travel one too and its really great to know I can keep up with my hygiene when I'm not home.
I have used a Waterpik daily for many years. I use it after brushing and flossing. It completes the job of keeping my teeth healthy. Waterpiks last a long time but when one needs to be replaced I immediately go buy a new one. I do not like to be without my Waterpik even for a day or two. I get excellent dental checkups. Everyone should use a Waterpik daily.
I got this flosser about two months ago. I use it every day because it does a great job at cleaning between my teeth a along my gum lines. It leaves my mouth with a clean fresh feeling. But the best thing is the improved health of my gums.
I used this product once and won't use again. Water comes out the side ejector button and pressure is too much where water just goes everywhere. My daughter likes this product, so that's the ONLY reason for keeping it.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik, Product Support, March 15, 2017
We're sorry you're experiencing a leak. The issue described may suggest the tip is not fully engaged or may require replacement. Please try a new tip and ensure the accessory is pressed firmly into the handle. For any further assistance, please contact customer service: 1-800-525-2774