I purchased this a month ago and am very happy that I did. I've been told for years that I should get a water pik and wish I had listened a long time ago. This works to get every single nook and cranny in and around your teeth leaving your entire mouth and gums feeling very clean. I love that my product came with 5 heads to choose from, each of them for a different feeling of clean. My dentist says my gums look healthier now and she is happy I am now using this product.
Not as well made as the older model. Water remains in the container
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik, Product Support, July 14, 2016
Thank you for your feedback. If you are still having issues with your product please contact our team of Product Support specialists at 800-525-2774 for assistance and warranty information.
I had not used a water pik before I purchased this one. I knew that the water pik brand has a good reputation, so I decided to order one at my periodontist's insistence. This little fella is really great! It is easy to use, cleans up well, and it really does a thorough cleaning. It took me a few times to get the hand of it , but I can now clean between the gum and the tooth easily, and clean under the gum line. Having the flexibility to adjust the water pressure is a nice feature, too. If you must use a pressurized water system, then the water pik is the way to go.
I bought this a month ago and am happy that I did but I thought that the storage for the cleaning tips would be better
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Customer Rating
1
Horrible design and quality
on August 10, 2015
Posted by: Nlharp
Gender:Female
This product lasts about one year then holder for handle starts cracking and unit seals start leaking from bottom. Customer service will have excuses but just a bad design and cheap materials. I have seen a downward spiral for waterpik. Lost 40 year customer.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik, Product Support, August 11, 2015
I do apologize for the problems you have been having. We would like to resolve your issue in a satisfactory manner. Please contact our Product Support specialists at 800-525-2774 to further assist you.
Written by a customer while visiting waterpik.com
Customer Rating
1
Cheap Product
on August 13, 2015
Posted by: Kristy516
Gender:Female
I bought this unit about 4 months ago, and after 2 months of use the button that controls the water flow has become stuck in the off position, rendering the product completely useless. I wish I had read the reviews before purchasing this product because apparently this is an issue with most units. I would have thought that WaterPik would have changed this or made a better product by now.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik, Product Support, August 13, 2015
Thank you for your feedback. We are sorry you are having an issue with your Ultra Water Flosser. Please do call our Product Support specialists at 800-525-2774 for assistance and warranty information.
My Water pik really showed improvement when my dentist appt. No regular flossing needed. It just sucks that the Water pik only last two years or less. Depending on how you take care of it. So make sure you clean every 1 to 3 months and put a warrenty on it.. Other than it's worth the money.
I would recommend this to a friend!
Response from waterpik.comBy Waterpik, Product Support, May 29, 2018
Thank you for the review. The unit does need to be cleaned regularly. However, we would be happy to look into the issue in depth, as the unit does actually come with a three year warranty. We would be happy to assist you with opening a warranty claim if needed. Please call customer service at 1-800-525-2774 Monday through Friday from 7:00am to 5:00pm Mountain Time for warranty assistance.
There is an unexpected pulsing that comes from the machine when it is turned on. I didn’t expect this and would desire the option to pulse or steady stream. The machine is also much louder than expected, which makes nighttime use inconvenient when there are sleeping children on the other side of the wall! Additionally , not all of the attachments easily fit in the storage compartment in the lid of the water reservoir. Otherwise we are very happy with the unit and have actually come to very much look forward to water flossing time! We have found great improvement in our dental health and comfort.