waterpik.com Customer Reviews Collected from waterpik.com
Waterpik - Ultra Water Flosser - Black
Average Customer Rating:
4.6 out of 5
4.6
Open Ratings Snapshot
Rating breakdown 7,290 reviews
5 Stars
5,353
4 Stars
1,393
3 Stars
298
2 Stars
117
1 Star
129
95%of customers recommend this product. 
(
6,532 out of 6,886
)
Customer Reviews for Waterpik - Ultra Water Flosser - Black
Customer Rating
1 out of 5
1
JUNK
on October 23, 2020
Posted by: Anonymous
Gender:Male
I have a wp-100w and I do not like it. It is 2 months old and the rubber valve in the bottom does not work. Also the button has to be pushed to prevent the water comming out when you turn on the machine. And removing the top everytime you fill the tank is a pain. a flip up lid would be much better.
No, I would not recommend this to a friend.
Response from waterpik.comBy WaterpikProduct SupportOctober 26, 2020
We are sorry to hear that you are not happy with the product. We will pass your feedback on to our Product Design Team. The unit does carry a three-year warranty and we do have replacement parts available. Please email us directly at smreviews@waterpik.com or call 1-800-525-2774 for assistance.
Written by a customer while visiting waterpik.com
Customer Rating
1 out of 5
1
First time use
on October 25, 2020
Posted by: JCRR
Gender:Male
I bought a new Waterpik Water Flosser Model wp-100, and the first time i used it the Seal on the bottom of the Reservoir leaked. I plan to return it to the store i bought it from for a refund as soon as the snow storm lets up.
No, I would not recommend this to a friend.
Response from waterpik.comBy WaterPikProduct SupportNovember 4, 2020
We are sorry to hear you are having this difficulty. It sounds like the unit just needs to be force primed.

To force the prime:
1. Fill the reservoir with 10 ounces of warm water.
2. Lay the handle in the sink.
3. Use your index finger to depress and release the reservoir valve 3 times.
4. Turn on the unit and again depress and release the reservoir valve 3-5 times until the water begins to flow.

If this does not fix the issue, please contact us. Our number is 1-800-525-2774. Or, email us at smreviews@waterpik.com.
Written by a customer while visiting waterpik.com
Customer Rating
1 out of 5
1
Not good
on April 29, 2021
Posted by: Oscar1885
Gender:Male
I bought this product yesterday and today I try to use it but what a surprise. ..! The product isn't work at all ,, call customer service and they work different hours guess I have to call again .. hope I didn't waste my money .. so Sad...!
No, I would not recommend this to a friend.
Response from waterpik.comBy WaterPikProduct SupportMay 14, 2021
Hello Oscar1885 - We're sorry to hear you're having this difficulty. For first-time use, the product needs to be primed. Check out the instructions in our Quick Start Guide here:https://www.waterpik.com/oral-health/pdfs/WP-100-quick-start_guide.pdf If you're still having an issue, please contact us at 1-800-525-2774 Monday through Friday from 7:00 am to 5:00 pm Mountain Time. Or, email smreviews@waterpik.com for assistance.
Written by a customer while visiting waterpik.com
Customer Rating
5 out of 5
5
Better
on June 20, 2021
Posted by: FILIPINOY79
Verified Purchase:Yes
Better improvement from my old waterpik. My old one had the handle with a button that got stuck. So when I saw they changed it to a switch. I upgraded.
Written by a customer while visiting waterpik.com
Customer Rating
5 out of 5
5
Great product!
on August 2, 2016
Posted by: 3inAvon
Gender:Female
Verified Purchase:Yes
I was referred to the product by my dentist, who said, despite the excellent care I give to my teeth, that I was developing early periodontal disease in a few areas. Ugh! I bought the Waterpik and use it about every other day. Once you use it a few times (and squirt yourself in the face or on the mirror), you easily get the hang of it. My teeth feel very clean after using it -- even to the point I have to remind myself to brush. I won't know the full effect of the Waterpik on the troublesome areas until I see my dentist in another six months, but I'm enjoying using it, feel it does its job very well, and look forward to avoiding any advancing gum problems.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Customer Rating
1 out of 5
1
Purchased two months ago
on August 21, 2017
Posted by: BJill
Compared to most others that we have purchased it is very very noisy.
No, I would not recommend this to a friend.
Response from waterpik.comBy WaterpikProduct SupportAugust 23, 2017
Thank you for your feedback!
Written by a customer while visiting waterpik.com
Customer Rating
1 out of 5
1
Not Impressed
on December 13, 2015
Posted by: JoeC
Gender:Male
Verified Purchase:Yes
I was not impressed with how this works. Brush and Floss and save your money.
No, I would not recommend this to a friend.
Written by a customer while visiting waterpik.com
Customer Rating
3 out of 5
3
good product.
on September 2, 2016
Posted by: rob49
Verified Purchase:Yes
Have had this item for over a month and like the fact that it holds a good amount of water that can be utilized for 2-3 cleanings and that it also has a pressure gauge to allow for a customized cleaning. My only issue is the on/off switch is on the main reservoir and not on the handle so you have to have the waterpik utensil in one hand and the other hand to turn the on/off switch. After numerous uses, I have found this to be somewhat of a cumbersome approach for you need to have the pik in your mouth ready when you turn it on or it starts to shoot water all around. For the price it is a satisfactory item but could be better thought out from the on/off issue.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
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