Works well - easy to assemble - I take care to use spring water as my tap water has a lot of minerals in it . Customer service was excellent in solving an intial problem I had with the unit
Unit cuts out sometimes until I decrease the pressure. Sometimes the sprayer won’t go and I have to tap on the top.
No, I would not recommend this to a friend.
Response from waterpik.comBy WaterPik, Product Support, November 11, 2021
Hello Sam G - We are sorry to hear that this is happening. It could just need the jet tip replaced or the unit may need to be cleaned. Here is a link to our cleaning blog that has detailed instructions. https://www.waterpik.com/oral-health/product-support/articles/how-to-clean-waterpik-water-flosser-vinegar/ If this does not fix the issue, please let us know! This model does come with a three-year warranty. Please email us at smreviews@waterpik.com or call us at (800) 525-2774 and we would be happy to help.