I am very happy with this model of WaterPik, it has all of the features I need, and works well. The construction style is efficient, simply, smart. It was recommended by a friend who's had his for 2 years and still going strong. I look forward to many years of use. Thank you.
I had my first Waterpik for over two years until it just stopped working. Purchased my second one and it lasted just over a year. Purchased my third one three months ago and it lasted about a month..Purchased a fourth one a month ago and it is leaking and doesn’t have the same power it needs to last…This will be the last Waterpik I will have.. I love the Waterpik for the job it does for my oral hygiene…..but they are not built well to last! I know this one I have now will not last long and I will NOT ever purchase another Waterpik.!!!
Response from waterpik.comBy WaterPik, Product Support, June 7, 2023
Hello Robert S - We are sorry for the difficulty you experienced with the unit. It is backed by a three-year warranty. Did you try contacting customer service? We would like to get some additional information about the issue and open a warranty claim for you if needed. We just need you to contact us. Please email us at smreviews@waterpik.com. Or call customer service at 1-800-525-2774 Monday through Friday from 7:00 am to 5:00 pm Mountain Time for assistance.