Customer Reviews for Waterpik - Ultra Water Flosser - Black
Customer Rating
3
WATER PIK AND BUILT IN OBSOLESCENCE
on December 21, 2024
Posted by: NotStupid007
I already know lack of corporate integrity will not allow this to be posted at your site, however you need to understand the people aren't stupid. Waterpik has been demoted from five stars down to 3 stars, here's why: Planned obsolescence is a term to describe a manufacturer of small electrical appliances purposely using poor craftsmanship & skimping on quality, purposely designing them to fail after a specific amount of time so the consumer is forced to buy their product again. In the '80s, a water pic would last over 7 years— I had one fail at 5 months recently!! Scrutiny of the electronics disclosed a fragile device had been utilized and the in the wiring that can easily break. A quick resolder of the connection restored it to running condition. Write your congressman support bills that prohibit manufactures built in obsolescence _ Demand the craftsmanship utilized in decades past.
This is my second water 💦 Pick, more convenient to use and like brush attachment.
Written by a customer while visiting waterpik.com
Customer Rating
1
Short life !
on January 7, 2025
Posted by: B.R.
The previous waterpik died after only 2 yrs + and was just out of warranty so plan on having to replace frequently. .... $ ...
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik Product Support, January 8, 2025
Hello B.R.- We apologize for the difficulties you encountered with the unit. Did you try contacting us? The product comes with a three-year warranty. You can reach us by email at smreviews@waterpik.com or call our customer service at 1-800-525-2774 for assistance. Thank you.