Great product. The quality is outstanding and it exceeded my expectations. I am very happy with my purchase and will definitely be recommending it to my friends and family.
Works as we expected. We had another Waterpik product before and it work well.
Written by a customer while visiting waterpik.com
Customer Rating
1
Stopped working after 3 months
on January 30, 2025
Posted by: ChrisWW
This product worked well for about three months and I was happy with the results and then a few days ago the motor made a funny sound, I detected a burning smell and that was the last time it worked. Its now dead on my bathroom counter. Not sure how to proceed as I need it but this one is never going to work again.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik Product Support, January 31, 2025
We are truly sorry for the inconvenience you have experienced. Your unit is covered by a three-year warranty. To better understand the issue and initiate a warranty claim if needed, please contact us via email at smreviews@waterpik.com or call us at (800) 525-2774 for assistance.
Makes a lot of noise and vibration is extremely excessive
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik Product Support, February 4, 2025
Hello Hood - We're sorry you feel this way. The product is a motor-driven appliance. Some noise and vibration are normal. If interested, we do offer a 30-day money-back guarantee. For more information, please call 1-800-525-2774 or email smreviews@waterpik.com.