This is a great water flosser! Very effective and thorough.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Customer Rating
2
poor pump reliability
on February 15, 2025
Posted by: Douglas E
i have gone through 3 of these, they work fine for about 6 months and then the pump starts to work sporadically and then it stops pumping completely. There clearly is a product quality issue.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik Product Support, February 18, 2025
Hello Douglas E- We're sorry to hear about your experience. We stand behind the quality of our products, and the WP-100 comes with a three-year warranty. We'd like to get more information about the issue and open a warranty claim if needed. Please call us at (800) 525-2774 or email smreviews@waterpik.com, and we'll be happy to assist you!
Terrible design! The attachments don't properly lock into place and rotate while in use unless you physically hold the spindle in a stationary position while cleaning or brushing the teeth. Also, an on/off switch attached to the wand would have been a better design than placing it on the main port or canister. This device was designed with a coiled tube so that it can be used at a distance farther away from the canister, yet one has to reach out to the canister in order to cut off the water supply otherwise the water continue squirting out of the wand. So, what was the point? Additionally, once you turn off the unit, water still pours out of the wand handle. Very poor-quality product.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik Product Support, February 18, 2025
Hello there- We’re sorry to hear that you’re not satisfied and that the jet tips are not attaching. Please ensure the jet tip is fully engaged in the handle; it should make a clicking sound when it's in place. We stand behind the quality of our products, and the WP-100 comes with a three-year warranty. If you need assistance, please contact us at 1-800-525-2774 or email smreviews@waterpik.com.
First water floss your teeth, then brush. This is now my routine twice per day. No more bleeding gums, no more scraping under the gum lines. Brighter smile and more confident when speaking to others face to face. This design allows each family member to select the intensity of their flow and stimulation of their gums. Glad to have one in my possession!