I bought and returned two of the water piks (at different times) because they were not working properly. Was this a bad batch?
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik Product Support, January 15, 2026
Hello JPGarcia- Thank you for sharing your experience with us. We're sorry to hear about the issues you encountered with your Ultra model. We stand behind all our products, and the model includes a three-year manufacturer's warranty. If you need assistance, please feel free to contact us at smreviews@waterpik.com or give us a call at 1-800-525-2774. Our team is ready to help!
Works great, my only complaint is the lid is hard to get off to add water, it need grippers or something to grab hold of. It is a little noisy. It did come with several different tips
I've used the Waterpik for years, including the pikpocket head. My gums are great because of it. My Waterpik got so old that I had to purchase a brand new one recently. It was reasonably priced. The company has made this device a lot quieter than it used to be when using. I really appreciate that. This product is a winner.