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Customer Reviews Collected from brother-usa.com |
Brother - MFC-9130CW Color Wireless Laser Printer - Gray
Average Customer Rating:
4
Rating breakdown 500 reviews
5 Stars
257
4 Stars
127
3 Stars
45
2 Stars
24
1 Star
47
80%of customers recommend this product.
(
387 out of
481)
Customer Reviews for Brother - MFC-9130CW Color Wireless Laser Printer - Gray
Customer Rating
1
Brother printer
on March 28, 2023
Posted by: mhelou22
from Lasalle, Ontario, Canada
Unreliable printer that doesn't support the latest apple operating system.
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, March 2, 2023
We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are not satisfied with your Brother MFC9130CW. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.
You are a valued customer to us. Please know that we will be here, should you need to contact us in the future.
You are a valued customer to us. Please know that we will be here, should you need to contact us in the future.
Written by a customer while visiting brother-usa.com
Customer Rating
4
Good value for the money.
on March 4, 2023
Posted by: Mizmonz
Economical and good printer for home printing. Somewhat temperamental in its WIFI functions and that is why I only gave it 4 stars, but the customer support is good and I do love my printer.
Written by a customer while visiting brother-usa.com
Customer Rating
1
Go elsewhere; Brother s/b ashamed of this printer
on October 30, 2023
Posted by: Printer Nonuser
from NY
Printer approaches garbage. Streaks all over the output when you use the paper feeder to copy. Have to power recycle after each user (3 here) to allow the next user to print. Never got it working from my iPhone, can’t find printer on network, although 3 separate Macs/PCs find it just fine.
Response from brother-usa.comBy Brother Customer Service, October 31, 2023
We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are having print quality issues and unable to print from mobile with your Brother MFC9130CW. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.
I have included a few links to the FAQ answer that should assist you. Please follow all the steps listed in the following link.
Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32309210003/workspaceContext/workspace/processedPrint/Answer/182552
Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32309210003/workspaceContext/workspace/processedPrint/Answer/80427
Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32309210003/workspaceContext/workspace/processedPrint/Answer/61185
If you need more assistance, we would be glad to help you. Our Brother customer support team is available to assist you directly at www.brother-usa.com/brother-support.
I have included a few links to the FAQ answer that should assist you. Please follow all the steps listed in the following link.
Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32309210003/workspaceContext/workspace/processedPrint/Answer/182552
Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32309210003/workspaceContext/workspace/processedPrint/Answer/80427
Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32309210003/workspaceContext/workspace/processedPrint/Answer/61185
If you need more assistance, we would be glad to help you. Our Brother customer support team is available to assist you directly at www.brother-usa.com/brother-support.
Written by a customer while visiting brother-usa.com
Customer Rating
4
Adequate not ideal
on September 10, 2024
Posted by: Ken Nahigian
from Sacramento, CA
Quick clear prints, but needs a way to print from a camera SD Card
Written by a customer while visiting brother-usa.com