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Customer Reviews Collected from whalenfurniture.com |
Whalen Furniture - 3-in-1 Console for Most Flat-Panel TVs Up to 65" - Brown Cherry
Average Customer Rating:
3.5
Rating breakdown 10 reviews
5 Stars
4
4 Stars
3
3 Stars
0
2 Stars
0
1 Star
3
70%of customers recommend this product.
(
7 out of
10)
Customer Reviews for Whalen Furniture - 3-in-1 Console for Most Flat-Panel TVs Up to 65" - Brown Cherry
Customer Rating
1
Kumar
on July 9, 2016
Posted by: kumar
from Mankato, MN, United States
Gender:Male
Very good item to use but assembling was a big issue. Spent hours to assemble it. At one point was hitting my head for hour but then realized that size of screw was different and there was no proper size screw in it. I skipped the monitor mounting brackets part due to screw size then I found on this website that table top glass console guide was not in the page that was sent to me and I put glass top with no cushions underneath. Horrible experience in assembling. Screw size is not in it and floating swivel is useless to me. I wont waste single star for it even. They should send someone to assemble it or proper guide with complete equipment.
No, I would not recommend this to a friend.
Response from whalenfurniture.comBy Post Sales Support, Customer Service, July 20, 2016
We thank you for bringing this to our attention and sincerely apologize for this situation. Our goal is to meet or exceed our customer’s expectations. Please contact our Customer Service Department at 1-866-942-5362 We would like the opportunity to rectify this experience at your earliest convenience.
Written by a customer while visiting whalenfurniture.com
Customer Rating
4
Very pleased
on November 15, 2016
Posted by: Samantha
from Baltimore County, MD, United States
We purchased this tv stand for our new 60" smart tv. It took some time to assemble the stand by myself but luckily all of the necessary tools, screws, bolts, etc were in the box. The most challenging, painful, and time consuming part is getting the suction cups into the designated holes; my thumbs were so sore the next day. I thought that it was going to be really difficult to hook the mount onto the back of the tv, and then place it onto the stand but it was relatively easy. Over all, very much worth the price, looks great in our living room with the new tv, and I really HOPE that they will make this stand available for larger and heavier tvs so that I can get another one for our 70" tv!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friend!
Written by a customer while visiting whalenfurniture.com
Customer Rating
5
Beautiful piece of furniture!
on December 1, 2016
Posted by: Malcolm
from Burlington, ON, Canada
Gender:Male
Despite another review I found this unit was easy to assemble if you took the time to thoroughly read and follow the directions. Well packaged and came without a mark. Connect your cables to the TV before mounting to ensure they aren't blocked by hardware. As we are updating our décor and furniture we have assembled quite a few pieces lately and this is one of the best.
I would recommend this to a friend!
Written by a customer while visiting whalenfurniture.com
Customer Rating
5
Great features!
on February 22, 2017
Posted by: chris84
from Miami, FL, United States
Gender:Male
I bought this a month ago am so happy that I did...
I would recommend this to a friend!
Written by a customer while visiting whalenfurniture.com
Customer Rating
1
Stay away
on June 14, 2017
Posted by: Kathrync
from Texas
Gender:Female
Has taken me 2 days to assemble. Instructions are not clear in some areas. Does not tell you which holes to use to mount swivel for 65 or 55 inch TV. Leaves you guessing. Holes do not line up when assembling. One of my shelf frames sticks out about half an inch or more on the right side than on the left. Due to the holes not being drilled correctly it is not square and wobbles. Would never spend money on another one from this company. Allen wrenches that were included are small for the head of the screws. They strip extremely easy.
No, I would not recommend this to a friend.
Response from whalenfurniture.comBy Whalen Product Expert, Customer Service, May 10, 2018
Hello Kathrync, thank you for purchasing our products. We regret to hear of your experience with our product and thank you for taking the time to provide your feedback. We will share this with our Product Development and QA teams for review. Again, we apologize for any inconvenience and hope to serve you better in the future.
Written by a customer while visiting whalenfurniture.com
Customer Rating
5
Simple, Sturdy, Stylish, Sophisticated
on December 8, 2017
Posted by: JoeAV
from Wisconsin, United States
Gender:Male
The combination of materials and simple design elements make this a stunning piece. It's composed of a metal frame with dark cherry wood embellishments, for extra reinforcement and stability, and three shelves topped with blackened glass. A heavy duty tube steel backbone allows support for up to 135 lbs and is equipped with brackets to manage and conceal wires in tabletop or floating configurations. An additional section of tube steel and a TV mounting bracket are included to extend the backbone and support a floating configuration. Use without the backbone extension when mounting on walls or for tabletop sets. The supplied TV mounting bracket can also be applied directly onto most walls. I only wish there were matching coffee and end tables available.
I would recommend this to a friend!
Written by a customer while visiting whalenfurniture.com
Customer Rating
4
whalen 54 inch tv stand bbxl54nv
on January 8, 2016
Posted by: patco 1
from North East, PA, United States
Gender:Male
bought this stand from best buy ahead of my 60 inch tv purchase. . took about an hour to assemble. no parts missing. seems well constructed & sturdy. instructions easy to follow.
I would recommend this to a friend!
Written by a customer while visiting whalenfurniture.com
Customer Rating
1
TOP GLASS SHELF EXPLODED RANDOMLY
on January 6, 2018
Posted by: Missy426
from Jacksonville, FL, United States
Gender:Female
I bought this stand 6 months ago. My TV sat on the top shelf. Last night while sitting on the couch watching TV the top shelf randomly exploded. My TV fell face first and broke. Glass went everywhere. Im out a stand and a TV. Thankfully my children were not in the room and I was not hurt.
No, I would not recommend this to a friend.
Written by a customer while visiting whalenfurniture.com