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Customer Reviews Collected from mrcoffee.com |
Mr. Coffee - 4-Cup Programmable Coffee Maker - Black
Average Customer Rating:
3.7
Rating breakdown 130 reviews
5 Stars
60
4 Stars
27
3 Stars
13
2 Stars
7
1 Star
23
70%of customers recommend this product.
(
81 out of
116)
Customer Reviews for Mr. Coffee - 4-Cup Programmable Coffee Maker - Black
Customer Rating
5
Simple and reliable for many years
on January 21, 2018
Posted by: reb14451
from Sioux Falls, SD
Gender:Male
Owned this 4-cup machine for more than 10 years and it worked perfectly until my daughter broke the glass carafe. I bought a new maker of a another brand and regret it every day. As simple as this model is, the coffee tastes good and the machine is very reliable.
I would recommend this to a friend!
Response from mrcoffee.comBy Mr. Coffee, Customer Service, April 27, 2018
Thanks for sharing how wonderful and reliable your Mr. Coffee brewer was. If you still have your Mr. Coffee brewer, you can order a replacement carafe through the link below. We love your loyalty to Mr. Coffee!
http://www.mrcoffee.com/replacement-parts/mr.-coffee-4-cup-black-replacement-carafe-nd4-2--for-nl4-nl5-nlx5-drx5-dr4-and-cgx5-series-/ND4-2.html?src=17ZS
http://www.mrcoffee.com/replacement-parts/mr.-coffee-4-cup-black-replacement-carafe-nd4-2--for-nl4-nl5-nlx5-drx5-dr4-and-cgx5-series-/ND4-2.html?src=17ZS
Written by a customer while visiting mrcoffee.com
Customer Rating
3
Reasonable but small
on April 10, 2018
Posted by: alwx6
This machine makes a reasonable cup of coffee. Also saying it's 4 cups is a boldfaced lie. It's actually 2.5 cups. Also mine came packaged with some glass shards so watch out for that when opening.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Customer service, April 11, 2018
We appreciate the feedback. We apologize for any complications regarding your new coffee brewer and we'd like to make things rights. We strive for excellence and nothing less so please contact us directly so we can address any issues you're currently facing. Our number is 1-800-672-6333 our hours of operation are from 9:00 AM to 6:00 PM Mon-Sat EST. Hope we hear from you soon!
Written by a customer while visiting mrcoffee.com
Posted by: JAWR
from NC
Gender:Female
Verified Purchase:Yes
This is my husband's third coffee maker like this. He loves the way it keeps his coffee hot!. He has tried different brands and sizes and found this particular one to be the best.
I would recommend this to a friend!
Response from mrcoffee.comBy Mr Coffee, Customer Service, July 31, 2018
We're so happy that you've chosen a Mr. Coffee for your brewing needs! We pride ourselves on quality & durability. Because of this, we look forward to being a part of your family for many years to come. Thanks a latte!
Written by a customer while visiting mrcoffee.com
Posted by: Perils
from Aspen, CO, USA
Gender:Female
Verified Purchase:Yes
Replaced my old 4 cup Mr Coffee a month ago and so far so good. Only problem is the timer/clock display doesn’t light up so makes it a bit difficult to set the delay brew function.
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Customer Rating
2
Bad coffee pots
on August 17, 2018
Posted by: puwilson
from Del Valle, TX, USA
Gender:Female
Glass is to thin. Use my coffee pot for 2 months glass breaks. I will not use a broken coffee. Havenot replace coffee. Do not have extra money.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy MrCoffeeSupport, Customer Service , August 21, 2018
We're sorry for the experience. A broken coffee brewer isn't what Mr. Coffee is all about. We have high expectations when it comes to the performance of our coffee brewers. So that we can help you with this please call us at (800) 672-6333. Our hours are from 9AM-6PM, Mon-Sat, EST. Lets get you back so sipping some flavorful coffee again!
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Waste of Money
on August 19, 2018
Posted by: CharlieBubba
from Apple Valley, MN, USA
Gender:Male
I bought this 3 months ago and it already quit working. This is the second one that I purchased within a year. The same thing happened with the first one. I have maintained them properly and they just are no longer made to last. I will purchase a different brand in the future.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy MrCoffeeSupport, Customer Service, August 21, 2018
We're sorry to hear about your dissatisfaction with the DRX5-RB. We stand behind our products 100% and would like to rectify this issue the best we can for you. So that we can assist you with this, we encourage you to contact us at (800) 672-6333. We are available 9AM-6PM EST Monday-Saturday. You can also contact us using the live chat option right here on our website. We hope to get everything resolved for you.
Written by a customer while visiting mrcoffee.com
Posted by: Flying Dutchman
from North Jersey
Gender:Male
Verified Purchase:Yes
He travels all over the country in my suitcase. I have been doing this for quite some years already since I don't like the coffee machines in hotels. Now I make my "own-special" coffee every morning. I like that I can make 2 or 3 cups at the time, this way you will always drink fresh coffee. I am a coffee drinker... One negative comment on the last 2 machines I bought, they make a clicking noise while brewing. My older machines never did that.
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Customer Rating
3
Great features let down by dribbling carafe.
on August 27, 2018
Posted by: tblount70
Gender:Male
This is my third 4-cup Mr Coffee over 10-12 years of time (good product!). For some reason the spout on the glass carafe is not designed correctly on this one. The only way to pour a cup without the carafe dribbling down the side is to pour very, very, VERY slowly. I just can't see myself living with that every day for the 4-5 years I'm likely to use it.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy MrCoffee Support, Customer Service , August 27, 2018
Oh no! We're sorry to hear about your dissatisfaction with the DRX5-RB. We stand behind our products 100% and would like to rectify this issue the best we can for you. In order to better assist you with this, please send us a message via live chat here on the site and we will get you all taken care of. For your convenience, our live chat is available Mon-Sat 9am-6pm, EST. We look forward to hearing from you!
Written by a customer while visiting mrcoffee.com