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Customer Reviews Collected from mrcoffee.com |
Mr. Coffee - 4-Cup Programmable Coffee Maker - Black
Average Customer Rating:
3.7
Rating breakdown 130 reviews
5 Stars
60
4 Stars
27
3 Stars
13
2 Stars
7
1 Star
23
70%of customers recommend this product.
(
81 out of
116)
Customer Reviews for Mr. Coffee - 4-Cup Programmable Coffee Maker - Black
Posted by: retired coffee lover
from Atlanta, GA, USA
Gender:Female
Verified Purchase:Yes
This is the best small coffee maker I have used. Perfect for one person.
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Does the designer still have a job?
on September 10, 2018
Posted by: barg0508
from Kansas City, MO, USA
Gender:Male
I have owned two of these coffee pots. I have several complaints. The biggest one is, every time i pour a cup of coffee it spills on the counter. No matter how slow or how fast i pour, it stills. Does the employee that designed or signed off on this design use this coffee pot? Maybe Mr. Coffee should run a cross promotion with bounty paper towels.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Customer Service, September 24, 2018
We're sorry to hear about your experience with the coffee maker. This is unusual feedback for our carafes and we'd like to make this right for you.
Please give us a call at (800) 672-6333 between 9AM-6PM EST Monday-Saturday. A Mr. Coffee specialist will be happy to investigate your available options. Let's get you into a non-dripping carafe today!
Please give us a call at (800) 672-6333 between 9AM-6PM EST Monday-Saturday. A Mr. Coffee specialist will be happy to investigate your available options. Let's get you into a non-dripping carafe today!
Written by a customer while visiting mrcoffee.com
Posted by: Cethigvdhjhcb
Verified Purchase:Yes
I love the compact size in the pre-programmable setting. It’s perfect for my needs!
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Customer Rating
3
dissapointed
on November 27, 2018
Posted by: faircoffee
from Tx
Gender:Female
got mine home and used it for the first time last night. I am disappointed that the clock does not have a backlight. This has always been a nice feature in my previous Mr. Coffee's. Why would you not do that?? seems pretty valuable and a good feature to have. I also had to return the first one I bought because the clock ran fast. Brewed my coffee about 3am when I had it set for 5:30.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Consumer Care, April 14, 2020
Thank you for bringing this to our attention. This is definitely not the kind of experience that we want you to have. Rest assured that we will work hard not to disappoint you again. Have a great day!
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Shocked by unit
on January 9, 2019
Posted by: CindyN
from Connecticut
Gender:Female
[This review was collected as part of a promotion.] I received this unit as a Christmas gift and was shocked when turning the unit off. I had my husband try and he was shocked also.
No, I would not recommend this to a friend.
Written by a customer while visiting mrcoffee.com
Customer Rating
3
Needs backlighting for the clock/timer display!
on March 25, 2019
Posted by: No Keurig For Me
from Concord, CA
Gender:Male
I bought the older version of this coffeemaker about 10 years ago. The clock/timer had an LED display that was highly visible. Eventually, the burner surface got very rusty because I neglected to dry the carafe after rinsing it. I bought a new, nearly identical coffeemaker. The "new improved" version has an LCD display with no backlighting, and it is much more difficult to see. All other features are about the same, but that LCD display sucks! PLEASE Mr. Coffee.... PUT A BACKLIGHT IN THE DISPLAY!!!
I would recommend this to a friend!
Response from mrcoffee.comBy Mr. Coffee, Consumer Care, April 5, 2019
Thank you for taking time to submit a review. We are always looking for ways to better our product, and your feedback is an invaluable part of that process. Also, we want to thank you for your loyalty over these years that we have been in business and we will work hard to not disappoint you again. If you have any concerns, please give us a call at 1-800-672-6333. For your convenience, our Consumer Care team is available Mon-Fri 9am-6pm, EST. We look forward to assisting you!
Written by a customer while visiting mrcoffee.com
Posted by: alfonse
from northwest Oregon
Gender:Male
Verified Purchase:Yes
I've had it a few weeks now. Clock does not light up so kind of hard to set up. The delay brew works fine but you really have to look to see it as no light in the clock area. Everything works as it should except the light so not going to send it back. About the only small coffee maker with the auto shut off so for that reason I would recommend, with reservation.
I would recommend this to a friend!
Response from mrcoffee.comBy Mr. Coffee, Consumer Care, April 5, 2019
Thank you for taking time to submit a review. We strive for continuous, meaningful innovation, and your feedback plays a key role in improving our product. If you have any concerns, please give us a call at 1-800-672-6333. For your convenience, our Consumer Care team is available Mon-Fri 9am-6pm, EST. We look forward to assisting you!
Written by a customer while visiting mrcoffee.com
Posted by: RJam
Gender:Female
Verified Purchase:Yes
I love it! I just need a coffee maker for me and this is perfect.
Response from mrcoffee.comBy Consumer Care Department, March 31, 2021
Thank you for contacting Mr. Coffee® Brand. Thank you for your wonderful review. We work really hard to offer the best appliances in the best possible ways. We appreciate you taking the time to let us know what you think. Have a nice day!
Written by a customer while visiting mrcoffee.com