mrcoffee.com Customer Reviews Collected from mrcoffee.com
Mr. Coffee - 4-Cup Programmable Coffee Maker - Black
Average Customer Rating:
3.7 out of 5
3.7
Open Ratings Snapshot
Rating breakdown 130 reviews
5 Stars
60
4 Stars
27
3 Stars
13
2 Stars
7
1 Star
23
70%of customers recommend this product. 
(
81 out of 116
)
Customer Reviews for Mr. Coffee - 4-Cup Programmable Coffee Maker - Black
Customer Rating
2 out of 5
2
Cracked in less than 2 months!
on March 13, 2018
Posted by: Tesseract
from New Orleans, LA, USA
Gender:Male
My last Mr. Coffee maker lasted years, this one lasted less than two months. Now I have a fine crack in the pot and am afraid to use it. I drink less coffee now which is why I purchased this, but had I known the carafe was not as durable as the ones in the regular Mr. Coffee makers I would not have purchased it.
No, I would not recommend this to a friend.
Written by a customer while visiting mrcoffee.com
Customer Rating
1 out of 5
1
Disappointed
on August 17, 2018
Posted by: Sam Matthew
from Saudi Arabia
Gender:Male
It stoped to work on the 6th day when I received it.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy MrCoffeeSupportCustomer Service August 21, 2018
We're sorry to hear that the Coffee brewer isn't working. Please give us a call at our toll free number (800) 672-6333, and we will make sure you get back to using your coffee brewer again. For your convenience we are available Mon-Sat 9am-6pm, EST. We look forward to assisting you!
Written by a customer while visiting mrcoffee.com
Customer Rating
4 out of 5
4
condensate drips
on October 11, 2019
Posted by: Fisherman 365
Gender:Male
I have had this coffee maker at my home and on my desk at work and Iove the smaller size.The one and only complaint that I have is that when you are done brewing and open lid to fill for the next pot the condensation that builds up on inside of lid during brewing drips off back edge of lid and gets countertop wet all the time!!! This is a little annoying to have to clean up condensate water from a coffee maker!!! I would suggest putting some type of small lip or thin rubber deflector on inside of back of lid so that the water when you open the lid runs back into coffee maker and not all over counter area. I believe that this would greatly improve that situation!!!
I would recommend this to a friend!
Response from mrcoffee.comBy Consumer Care DepartmentMarch 22, 2021
Thank you for your wonderful review. We work really hard to offer the best appliances in the best possible ways. We appreciate you taking the time to let us know what you think. We will strive to deliver great experiences consistently. Have a great day!
Written by a customer while visiting mrcoffee.com
Customer Rating
3 out of 5
3
Not what it used to be!
on May 1, 2020
Posted by: Heindrich
from Atlanta
Gender:Male
My 4th copy. Original lasted many yaears. Now, I am lucky if I get 2.5-3 yrs out of one. Last two (including current) have some 'picky' little issues. Varies....
WELCOME TO THE CHINESE VERSION OF Mr COFFEE PRODUCTS.
Response from mrcoffee.comBy Mr. CoffeeConsumer CareMay 5, 2020
We are sorry to hear about this. Your coffee maker should give you many years of great use as your first coffee maker did. We want to make things right. Please send us a message via live chat here on the site and we will get you all taken care of. For your convenience, we are available Mon-Fri 9am-6pm, EST. Have a great day!
Written by a customer while visiting mrcoffee.com
Customer Rating
5 out of 5
5
RELIABLE
on January 24, 2016
Posted by: billhess
from Baltimore, MD, United States
Gender:Male
got this for Christmas in 2005 . Still brewing like new and i use it everyday . When this one goes i will buy another !!!!!
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Customer Rating
4 out of 5
4
Cute Coffeemaker!
on March 18, 2019
Posted by: Lady C
from Detroit, MI
Gender:Female
I just purchased my Mr. Coffee 4 Cup Programmable Coffeemaker.
I am just a one, 12-16 oz. Cup of coffee person, per day. So, I didn't need a big one.
However, 4 cups equals 32ozs. I cannot put 32 ozs. of water in the reservoir, or it would be past the (MAX) mark and overflow!!
1 cup in the U.S. is 8 ounces, and this coffeemakers coffee pot ONLY holds 20 ounces, up to the bottom of the metal band, as indicated on the glass pot.
So, it is NOT a 4 cup coffeemaker, it is a 2-1/2 cup coffeemaker, which is only 20 ounces in the United States.
I gave only a 4 star rating because of the inaccuracy of how many cups you can make.
Other than that it's a cute coffeemaker and it is adequate for my use each day.
I would recommend this to a friend!
Response from mrcoffee.comBy Consumer Care February 18, 2021
Thank you for leaving such a nice review about our Mr. Coffee® Simple Brew 4-Cup Programmable Coffee Maker Black. We make sure that we provide quality products that has great value, stylish and will suit your needs. Thank you for choosing Mr. Coffee!

Written by a customer while visiting mrcoffee.com
Customer Rating
1 out of 5
1
Lasted less than 3 months.
on December 12, 2015
Posted by: Jackie K
from New York
Gender:Female
I purchased this coffeemaker on September 11, 2015. It lasted less than 3 months. It just stopped working. A complete waste of money.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. CoffeeCustomer CareDecember 18, 2015
Kaxelo, we would like to resolve this issue for you, and encourage you to give us a call at 1-800-672-6333. We are here to help Monday-Saturday, 9am-6pm Eastern, and we look forward to getting you back up and running with your coffee maker!
Response from mrcoffee.comBy Mr. CoffeeCustomer CareDecember 18, 2015
We're sorry for the trouble you've experienced with your coffee maker, and would like the opportunity to change your experience. Please reach out to our Customer Service Team at 1-800-672-6333 between the hours of 9am and 6pm Eastern, Monday-Saturday. We look forward to getting you back to brewing as quickly as possible!
Written by a customer while visiting mrcoffee.com
Customer Rating
1 out of 5
1
DRIP
on December 22, 2015
Posted by: Butters
from Ludington, MI, United States
Gender:Male
Well I purchased this coffee pot over a year ago. I tried it, and EVERY TIME I pour water into the reservoir water is dripping all over the counter or when I pour the coffee into my cup it drools down the front side and drips onto the counter. The product has some good features like the clock timer, automatic warmer shut off.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. CoffeeConsumer CareApril 15, 2020
We want to thank you for bringing this to our attention. We are always looking for ways to better our product, and your feedback is an invaluable part of that process. If there's anything that we can help you, please give us a call at 1-800-672-6333. For your convenience, our Consumer Care Team is available Mon-Fri 9am-6pm, EST. Have a great day!
Written by a customer while visiting mrcoffee.com
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