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Customer Reviews Collected from mrcoffee.com |
Mr. Coffee - 4-Cup Programmable Coffee Maker - Black
Average Customer Rating:
3.7
Rating breakdown 130 reviews
5 Stars
60
4 Stars
27
3 Stars
13
2 Stars
7
1 Star
23
70%of customers recommend this product.
(
81 out of
116)
Customer Reviews for Mr. Coffee - 4-Cup Programmable Coffee Maker - Black
Posted by: pittsburgh fly
from Greensboro, NC, United States
Gender:Male
Verified Purchase:Yes
I bought coffee maker with the expectations of the clock, and see the time when getting up in the middle of the night. However, this coffee pot only came with the clock in black. I had purchased a Mr. Coffee pot previously and it had either a green or blue lite that I could see at nite.
This coffee pot is useless!!! Because of the black lite.
This coffee pot is useless!!! Because of the black lite.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Customer Service, May 3, 2017
Thank you for your time and feedback! If you had any issues with your coffee maker please give us a call at (800) 672-6333 and one of our customer service representatives will be more than happy to assist you. For your convenience we are available Monday - Saturday, from 9am -6pm EST. Thanks again!
Written by a customer while visiting mrcoffee.com
Customer Rating
2
It stopped working just after the water cycle
on December 23, 2015
Posted by: Khanh
from Sydney, New South Wales, Australia
Gender:Female
Hello,
I have just received my 4-cup Mr. Coffee and everything looked to me. I followed the instruction to clean it before using and ran a brew cycle with water only. When I turned on the machine, heard sound and it worked I guess as saw water boiling and dripping to the decanter. I was so eager to try with ground coffee then, followed exactly what written in the manual, which was pretty simple... But it didnt work at all then, even though the green light was on when I clicked "ON". Check the troubleshooting guides and didnt help. I kept the machine on for awhile then it was automatically off. Only saw light on but no sound and nothing happened then. Have tried several times already and no coffee at all.
Response from mrcoffee.comBy Customer Care, Mr. Coffee, January 12, 2016
Thank you for reaching out to us regarding your coffee maker. It seems that the functionality of your coffee maker has been compromised. This can be due to the fact that all of our products that are sold in the United States are manufactured and UL approved for 110-120 voltage. This can also be due to the use of converters, transformers, or other electronic devices with the coffee maker. Although the Mr. Coffee brand is not available in Australia, our sister company, Sunbeam, is and may be able to help. You can reach out to their Customer Service team at 1300 881 861. They are available Monday-Thursday 8:30am-5:00pm AEST and Friday 9:30am-5:00pm AEST.
Written by a customer while visiting mrcoffee.com
Posted by: Broman 1
from East Los Angeles, CA, United States
Gender:Male
Verified Purchase:Yes
Mr. Coffee 4 cup capacity is a good choice for anyone who only drinks two cups of brew each morning. The price is fantastic and all the features you'll ever need is at your finger tips! I have used this product fall awhile and highly recommend it.
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Not good. Tried 2 and both had same problem
on January 13, 2016
Posted by: jmpy
from Louisville, KY, United States
Gender:Female
I purchased this for my grandmother to use in her assisted living apartment because it had an automatic shutoff. The hose that the water goes through pulled out in the first one after the first use. I returned it for a replacement and the same thing happened with it after a couple of weeks. She had another brand made just like it, without the auto shutoff, that she used for years with no issues so these appear to be not made well. She now needs the auto shutoff so I'll be looking for another brand.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Customer Care, Mr. Coffee, January 22, 2016
Please give us the opportunity to restore your faith in our brand and ensure that you and your grandmother are completely satisfied with our products. We would like for you to reach out to our Customer Care Team at 1-800-672-6333, so that we can turn this experience around for you. We are here for you Monday-Saturday, 9am-6pm Eastern. We look forward to hearing from you!
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Poor Quality
on January 26, 2016
Posted by: blossom1
from Lynchburg, SC
Gender:Male
I purchased this product about 2 weeks ago and could not get the clock to light up, so I sent it back for an exchange. The second pot had the same problem so I contacted the Mr. Coffee company only to learn that the is model does not have a back light. The manual is misleading as it says the clock is a handy kitchen clock -- wrong --you can't even see the time . I have used Mr.Coffee products for 25+ years and never experienced this sort of disappointment. Also, the lid is very difficult to close. When you slip the pot in, the filter was to pop up, obstructing the lid from closing tight. No more Mr. Coffee for me, time to move on.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Customer Care, Mr. Coffee, February 1, 2016
Please give us the opportunity to restore your faith in our brand and our products. We want to help you find a coffee maker that is better suited to your needs, and would like for you to give us a call at 1-800-672-6333. For your convenience we are here to help you Monday-Saturday, 9am-6pm Eastern. We look forward to hearing from you!
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Do NOT buy this!
on June 10, 2018
Posted by: CoffeeGal23
from Tulsa, OK, USA
Gender:Female
I bought this for my grandmother for Christmas and it has been nothing but trouble since day 1. First off, the lid never even shut properly to begin with and it's made with the cheapest plastic on the market. The basket always overflowed and made a mess regardless of how tedious we were with the filters. Brewing a pot of coffee became a mess because it leaked water all over the counter and put out an enormous amount of steam, creating water damage all over the cabinet space above it. 4 cups of water became about 2.5 cups of actual brewed coffee by the end of it, due to all the water loss. Worst coffee maker my grandmother and I have ever owned, and what a shame for all the damage it has caused us. Don't risk your money on such a cheaply-made piece of equipment, or invest it elsewhere because we have bought cheap coffee makers from other brands in the past and never had a bad experience like this.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Customer Service, June 11, 2018
We can certainly understand your disappointment and assure you that this isn't common. Our Coffee brewers are built to last and we'll surely pass this along to our product team. If you have any further concerns feel free to reach out to one of our Mr. Coffee specialists. You can reach us through our live chat option which is right here on our website. For your convenience, we are available 9:00 am to 6:00 pm Mon-Sat, EST. Hope to speak to you soon!
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Clock Worthless
on June 8, 2019
Posted by: Auggie
from Madison, WI
Gender:Male
Makes fine coffee, but why put a clock on it without a backlight? I replaced a similar unit with a new one. Old unit had a well lit backlight on the clock, but this new one is not visible. Worthless without a backlight.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Consumer Care, June 18, 2019
We want to thank you for bringing this to our attention. We are always looking for ways to better our product, and your feedback is an invaluable part of that process. If you have any concerns, please give us a call at 800-672-633. For your convenience, our Consumer Care team is available Mon-Fri 9am-6pm, EST. We look forward to assisting you!
Written by a customer while visiting mrcoffee.com
Customer Rating
5
Love how small it is
on April 13, 2015
Posted by: jane62
from Florida, United States
Gender:Female
This has been a reliable coffee maker for over three years. I wanted to buy one in white but all they make is the one without automatic shut off. That's too bad, now I have to look for another brand. :(
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com