Overall Customer Rating
3.8 out of 5
3.8
Open Ratings Snapshot
Rating breakdown 205 reviews
5 Stars
115
4 Stars
33
3 Stars
4
2 Stars
17
1 Star
36
205  reviews)
Features
3.5 out of 5
3.5
Performance
3.4 out of 5
3.4
Quality
3.2 out of 5
3.2
(205 Reviews)
73%of customers recommend this product. 
(
149 out of 205
)
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Overall Customer Rating
3.8 out of 5
3.8
Open Ratings Snapshot
Rating breakdown 205 reviews
5 Stars
115
4 Stars
33
3 Stars
4
2 Stars
17
1 Star
36
205  reviews)
Features
3.5 out of 5
3.5
Performance
3.4 out of 5
3.4
Quality
3.2 out of 5
3.2
(205 Reviews)
73%of customers recommend this product. 
(
149 out of 205
)
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  • Tech Insider Network
Customer Rating
5 out of 5
5
AWESOME!
on June 6, 2008
Posted by: AmyT
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from Fort Wayne, IN
I purchased this vacuum based on all of the reviews. I thought it was worth a try since my two dogs shed badly this time of year. I got it home, put it together and gave it a whirl. It wasn't nearly as noisy as my old vacuum. It got full in no time, but I knew that would happen from the reviews. I was amazed at how well it worked! It picked up all of the dog hair and got my carpet really clean. I would recommend this vacuum to anyone. If you have trouble with it, you must have gotten a dud because it's simply awesome!
What's great about it: Everything
What's not so great: Nothing
I would recommend this to a friend!
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  • Tech Insider Network
Customer Rating
5 out of 5
5
Great Vacuum For The Price
on June 12, 2008
Posted by: MLed
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from Best Buy #236 McAllen, Texas
I was adamant about buying this vacuum until I read some reviews on this site. Now I’m glad that I did. Once I bought the Bissell I instantly wanted to take it for a test spin. I was amazed on how well it did with picking up pet hair. This is a great vacuum for the price and I know that I’ll be having a great time using this machine. Great buy for people with pets.
What's great about it: great for pet hair
I would recommend this to a friend!
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  • Tech Insider Network
Customer Rating
2 out of 5
2
Sigh ... not what I expected
on June 15, 2008
Posted by: USNavyVet
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from Missouri
Purchased three days ago and already disappointed for these reasons:
1. Hot exhaust blows horizontally toward user in upright or hand-held mode; uncomfortable but bearable in upright mode.
2. Tightly-coiled and too-short 'slinky' hose means canister must be held when in use, which puts hot exhaust and noisy motor much too close to user.
3. Suction power inferior to previous Bissell models despite powerful 12-amp motor.
On the PRO side:
I do like the contour and edge cleaning tools, which enable thorough cleaning of out-of-the-way places.
Living in farm country, dust and pollen seep into every conceivable corner during planting and harvest seasons; the HEPA filter is a welcome addition to my cleaning efforts.
The extra-long cord save my time and energy since I can vacuum a larger area before moving to a different electrical outlet.
Despite those positive features, I will be returning the vacuum to Best Buy tomorrow. The negative features outweigh any convenience.
What's great about it: Edge cleaning & contour tools, x-long cord, removable canister
What's not so great: Hot exhaust, extremely short hose, noisy, heavy & unstable canister
No, I would not recommend this to a friend.
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  • Tech Insider Network
Customer Rating
4 out of 5
4
Excellent machine for the price
on June 15, 2008
Posted by: Charguy
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My wife and I live alone in a fully carpeted apartment with 5 cats. For years we have relied on a 40+ year old Electrolux tank vacuum, and it has performed marvelously. This weekend it finally failed...the piece of plastic on the main tube which forms the handle cracked in two.
I shopped around the web for a good portion of a Saturday, and found this Bissel. It comes highly recommended from other reviewers, and I am writing this to say, believe what you read! This pulled enough hair off a 6x12 area rug in one pass to fill the container! Best part, I had just vacuumed yesterday! The suction powered brushing head works extremely well on the couch, yet its gentle enough that I can put it against my bare skin(wont damage the fabric over time)
My carpets look noticeably cleaner. For an extra $20 I put the best buy "4 year plan" on it, so all in all I think it's a great buy for the money. I'm still going to keep my Electrolux and just rig it, as this Bissel does not have a crevice tool, which is essential if you want to clean a car...but overall, this is a great machine!
What's great about it: Really does pull up pet hair, tools work well
What's not so great: Suction seems slightly weak, but it does the job..no crevice tool
I would recommend this to a friend!
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Customer Rating
1 out of 5
1
Worse purchase ever made
on June 15, 2008
Posted by: Mikeperk
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from Pennsyvlania
Thank goodness I bought the 4 year warranty from best buy on this vacuum. Bought it because it was supposed to clean pet hair. Worked great for 4 months then the brush stopped spinning, checked the belt and everything and it was fine. Brush spins on bare floor but stops when it hits the carpet which is what I bought it for the carpet! And this is with the setting set all the way to high pile carpet. Belt and motor got so hot it burned my finger when I checked it. All it does is spit the dirt everywhere and does not pick it up. Makes a huge mess and now I don't have a vacuum to pick it up with as it will take a couple of weeks to get back from repair. Don't 'invest on this vacuum look elsewhere. This is the second Bissell I got the first one stopped working after 1 1/2 years. Had a dirt devil years ago and that lasted 5 years.
What's great about it: worked for 4 months
What's not so great: stopped working after 4 months
No, I would not recommend this to a friend.
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Customer Rating
1 out of 5
1
I have to clean after it !
on June 27, 2008
Posted by: Leya
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I spent two weeks trying to convince myself that this vaccuum is ok, and that I can keep it... no success. let me be fair, it does pick up hair and frizz.... but throws a certain amount of them while you vaccum... I was also doing the stairs when litteraly everything flew on me !!! I have no idea where they came out from ! All the frizz end the dirt.... kinda like snow !! I don't even know why this thing has 4.6 out of 5 stars... I decided I had enough... I returned it yesterday and bought Dyson DC25....
What's great about it: ok, it does pick up things
What's not so great: messy, drops dirt while cleaning, so hard to empty
No, I would not recommend this to a friend.
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Customer Rating
4 out of 5
4
you sure can see a difference
on June 27, 2008
Posted by: CLEVEGIRL
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from CLEVELAND
I love this vacuum. I was shocked to see how much cat hair and feathers this thing sucked uo after my first use.The only drawback is when you clean it, you take the plastic cup out and sometimes there is dust and dirt on the bottom of the cup that then falls on the floor. You cant suck it up becuase when you have the plastic cup is removed there is no suction. And on the vacuum where the plastic cup sits there is also dust, so you have to wipe it off with a wet cloth.
But besides that I love seeing my vacuum working and collecting all the hair.
The attachments are pretty neat too.
When using the hose and the vacuum is in the upright position, it has a tendancy to fall over because it has fallen on me as I am down on my knees vacuuming the base boards.
But it is still a great vacuum and much cheaper then the Dysons
What's great about it: cleans great
What's not so great: cleaning may be messy
I would recommend this to a friend!
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Customer Rating
5 out of 5
5
Quality Product
on July 5, 2008
Posted by: RegularDadFL
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from Tallahassee, FL
I chose this vacuum because I saw all the positive reviews on this site. I am happy to report that I am not disappointed. I needed to get rid of my old Bissell Vacuum, but I needed a replacement first. I do not have any pets that run around, but the pet attachment brush adds value nevertheless. I vacuumed a portion of my living room on the low floor setting and the vac picked up a lot, and it picked up just as much when I put the lowered the pet brush.
This vacuum does an excellent job on my carpet floors, and is far more affordable than a Dyson--I have absolutely nothing against a Dyson except that I cannot currently afford one. I would definitely recommend this product to anyone including you!
What's great about it: Picks up dirt, dust and debris VERY well. Great Value!
What's not so great: A little heavy
I would recommend this to a friend!
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