Overall Customer Rating
3.8 out of 5
3.8
Open Ratings Snapshot
Rating breakdown 205 reviews
5 Stars
115
4 Stars
33
3 Stars
4
2 Stars
17
1 Star
36
205  reviews)
Features
3.5 out of 5
3.5
Performance
3.4 out of 5
3.4
Quality
3.2 out of 5
3.2
(205 Reviews)
73%of customers recommend this product. 
(
149 out of 205
)
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Overall Customer Rating
3.8 out of 5
3.8
Open Ratings Snapshot
Rating breakdown 205 reviews
5 Stars
115
4 Stars
33
3 Stars
4
2 Stars
17
1 Star
36
205  reviews)
Features
3.5 out of 5
3.5
Performance
3.4 out of 5
3.4
Quality
3.2 out of 5
3.2
(205 Reviews)
73%of customers recommend this product. 
(
149 out of 205
)
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  • Tech Insider Network
Customer Rating
1 out of 5
1
Not worth the money
on August 24, 2008
Posted by: Martin100
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from Virginia
I'd rather have bought two "disposable" vacs than this one. It simply isn't worth the money. It has no more power than a cheap Dirt Devil I used to have. I have to go over my carpets several times before I achieve any success. I doesn't draw in hair well on low pile and hardwood floors. I have to hunt the hair out of the edges and corners. Hair constantly gets stuck in its various chambers and has to be cleaned out with every use or you will lose suction. When that happens it makes so big of a mess that you actually need another vacuum to clean this one out (my cheap disposable one that doesn't clog).
The Bissell has a "cute" way of making it seem like the detachable/portable portion of the vacuum makes it better or worth the retail price but it just isn't worth spending a $100 more than your average vacuum. Again, buy two "disposables" before buying this one.
As a matter of fact, I own several Bissell products (two different carpet cleaners, etc, I bought them all at once with the vacuum) and they all have grossly underperformed and proven to not be worth their investment in a very, very short period of time. I have been in contact with Bissell about it. Both carpet cleaners broke within a couple of months, about a dozen uses.
I have bought several vacs over the life of my two dogs (because I wear a vacuum out) and hands down the Eureka Boss upright has been the best I have had yet. I should have just bought that one again but I thought that spending more money would mean a better vacuum.
What's great about it: Portable Vacuum Attachment
What's not so great: Everything Else
No, I would not recommend this to a friend.
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  • Tech Insider Network
Customer Rating
2 out of 5
2
Worked Good for a few months
on August 25, 2008
Posted by: ibdave
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from SC
First let me say this is an inexpensive vacuum, so some cons are expected. With that said I am very impressed with the suction with this device. I am able to vacuum the entire level of the house without losing suction and not having to empty the bin until finished. We have a large, long hair dog and it does a great job sucking up the hair. The accessories are awesome at sucking the debris off furniture and stairs.
Now for the minor cons. The handle doesn’t feel comfortable when using this machine. It has kind of a hoop handle and to me it could have been designed different. Another minor con it that the hose connections fit very loose and tend to pop off from time to time thus cutting off suction to the brush. I just have grown accustomed to watching it and put it back together when it comes off.
A more major con is the brush turns all of the time. It seems odd that there would not be a cut off for the brush on a model that boasts its accessories for pet hair. When you use the accessories on stairs that brush just spins away even though it just sits there. For the price I can see it not having the option, but as much as this vacuum is used with the accessories it should have been added even if it bumped the price a few bucks.
All this being said I would have still been happy with it until….. After owning it for about 5 months the brush bushings wore out causing a major vibration and making it very loud. I usually vacuum 2-3 times per week (remember a big hairy dog!). The stairs are usually done about once a month. While it may get used a little more than normal I really expected it to last longer. I called Bissell and found out the brush isn’t covered under the warranty. I can understand the belt and filters not being covered, but the brush?! That doesn’t seem right. I will say that “As a onetime courtesy” Bissell agreed to send a new brush out without charge. That was nice and I do appreciate that. I hope the part was just defective and the new one won’t wear out in another 5 months.
In closing, for the inexpensive price it does a very nice job. In fact it does a much better job than our more expensive one. However with a part wearing out so quickly the performance benefit you get is eclipsed by the unreliability. If you don’t need to vacuum often this might work for you, but regular to medium use you may be buying a new one sooner that you expect. I hope this helps.
What's great about it: Excellent Suction
What's not so great: Cheap parts/handle feels akward when using
No, I would not recommend this to a friend.
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  • Tech Insider Network
Customer Rating
1 out of 5
1
It worked for a while
on August 28, 2008
Posted by: busybabysmom
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I bought this vacuum and it broke after 8 months. My husband tried to fix it but we gave up because we didn't like it anyways.
This vacuum was really messy to change the canister and clean the filters. The canister is also very small and fills quickly. My house always smelt very dusty after vacuuming. Don't buy this vacuum!!!
What's not so great: small canister, messy filter changes
No, I would not recommend this to a friend.
Quality
1 out of 5
1
Features
1 out of 5
1
Performance
2 out of 5
2
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Customer Rating
5 out of 5
5
Buy This!!!
on August 29, 2008
Posted by: USMCGirl
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from virginia
This product is amazing! We just moved into our new apartment and the carpets were vacuumed and steam cleaned. When I brought this vacuum home and went over everything that was previously cleaned, the canister filled up with dirt immediately! It is very easy to assemble and it picks up pet hair like nobody's business! I recommend to all- if you don't buy this, you're silly!
What's great about it: Great Suction, great price
What's not so great: none!
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Performance
5 out of 5
5
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Customer Rating
5 out of 5
5
What a Vacuum!!
on September 9, 2008
Posted by: Sheza
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from Missouri
We've had a lot of Vacuums. This is by far the Best Vacuum.
It picks up the hair & dirt like I've never seen before.
I thank all the good reviews I read before I purchased it.
It sure makes a difference when I can read about what others think of a item before I buy it.
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Performance
5 out of 5
5
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  • Tech Insider Network
Customer Rating
4 out of 5
4
Great for Households with Pets
on September 15, 2008
Posted by: RayBowlz
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from Hartford, CT
I purchased this Vacume because of the features and the Bissel name was well known. Having used the Vacume for approx. 1 month on a variety of surfaces I can accurately say it is by far the best cleaning system I have ever owned. One small detraction might be for some people it may be somwhat bulky to lug up stairs or the like, but for my situation cost versus performance the "Best Buy" for me !!
What's great about it: Pet Hair attachment, Bagless, Mini-Brush attachment
What's not so great: Would be nice if the handle retracted for easier storage
I would recommend this to a friend!
Quality
4 out of 5
4
Features
5 out of 5
5
Performance
4 out of 5
4
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Customer Rating
5 out of 5
5
Best Vacuum Ever!
on October 2, 2008
Posted by: NYGIANTS
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from Rochester, New York
I purchased the Bissell Pet Hair Vacuum two months ago and it is the best vacuum cleaner that I have ever purchased. I read the previous reviews on this vacuum cleaner before I purchased it and I was somewhat skeptical regarding the vacuum's ability to pick up most of the pet hair from a carpet. However, I am pleased to report that the pet hair removal attachment on this vacuum performs very well. The vacuum cleaner continues to perform great and I would definately recommend this model to anyone who owns a pet.
What's great about it: Picks up more dog hair than you can believe
What's not so great: None
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Performance
5 out of 5
5
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Customer Rating
5 out of 5
5
I love it!
on October 14, 2008
Posted by: Hallesmama
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from Powell, OH
While using the attachment for stairs the brush continues to rotate on the bottom of the vaccuum. The first time I used it I put the vaccuum on the carpet and it made a white "fluff" mark. Be careful to only set it on hard floors while using attachments.
What's great about it: Contour Attachment is awesome for stairs
What's not so great: There is not a way to turn the brush off when using the attachments
I would recommend this to a friend!
Quality
5 out of 5
5
Features
4 out of 5
4
Performance
5 out of 5
5
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