Overall Customer Rating
3.8 out of 5
3.8
Open Ratings Snapshot
Rating breakdown 205 reviews
5 Stars
115
4 Stars
33
3 Stars
4
2 Stars
17
1 Star
36
205  reviews)
Features
3.5 out of 5
3.5
Performance
3.4 out of 5
3.4
Quality
3.2 out of 5
3.2
(205 Reviews)
73%of customers recommend this product. 
(
149 out of 205
)
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Overall Customer Rating
3.8 out of 5
3.8
Open Ratings Snapshot
Rating breakdown 205 reviews
5 Stars
115
4 Stars
33
3 Stars
4
2 Stars
17
1 Star
36
205  reviews)
Features
3.5 out of 5
3.5
Performance
3.4 out of 5
3.4
Quality
3.2 out of 5
3.2
(205 Reviews)
73%of customers recommend this product. 
(
149 out of 205
)
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  • Tech Insider Network
Customer Rating
4 out of 5
4
Good product
on October 21, 2008
Posted by: mcq2u
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Really like the vacuum, but missed the cord clip in the box which would have really helped. The cord comes out near the bottom and without the clip to hold it up it is very easy to run over the cord when you go in reverse. I sliced my cord the first time I used it when I didn't realize the cord was under the brush while using one of the tools.
My bad, reading the directions prior to set up would have helped : (
What's great about it: lightweight, has great suction, really gets pet hair up
What's not so great: long cord can be awkward
I would recommend this to a friend!
Quality
3 out of 5
3
Features
4 out of 5
4
Performance
4 out of 5
4
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  • Tech Insider Network
Customer Rating
4 out of 5
4
WoW, this thing picks up so much dirt
on October 24, 2008
Posted by: Anonymous
from Wilmington, DE
This vac can pick up hair, dust, dirt and separate them into two place within itself (dirt/dust in the center and the outer for all other). The Con here is that you have to empty it frequently, the container is small, it fills up fast with hair.
I can't believe it can pick up so much dirt that was stuck within my carpets that my old vac never had picked up.
The vac is a bit heavy and you can't really use it on the stairs. Although it have a tube and attachments, i find it hard to vac up objects since it's missing a good brush adapter.
This vac is good pet hair and such, but if you are looking for something to clean other things besides carpet, look else where.
What's great about it: Picks up dust, dirt, and PET HAIR
What's not so great: need better Brush tips adaptors, a bit heavy, only for carpets/floors
I would recommend this to a friend!
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  • Tech Insider Network
Customer Rating
1 out of 5
1
Horrible! My Worst Product Purchase - Ever !!!!!!
on October 28, 2008
Posted by: LadyDi107
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from Washington Crossing, NJ
I have had this vacuum several months and wish I had noticed all it's problems earlier on. My husband usually vacuums but after a few attempts he gave up with this vacuum. He kept telling me how bad it was and I didn't believe until I started using it myself. Unfortunately, time has passed so now it is too late to return it. This is just a terribly designed product. My partial list: the area for the cord storage is too short so you reel and reel the cord on, the hose falls off while vacuuming and drags on the floor, it's too heavy, when you clean the dirt cup the dirt falls all over the vacuum/floor and you (I end up cleaning the vacuum every time), while vacuuming dirt spits out the bottom back of the machine, dirt spews out the side hepa filter, you need to clean out the bottom filter which again spits out more dirt, the attachments don't work IF you can pry them off the vacuum (another problem), the attachment hose must be in a certain position when not in use and it falls off causing yet more dirt to fly out of the vacuum and there is a strip on the front of the vacuum (velcro strip) of no value whatsoever, but when it is disengaged it prevents you from adjusting the carpet setting on the machine! This past weekend whiie I vacuumed the carpets with this machine my husband followed behind me with his shop vac to pick up the fluff and stuff that came out of the vacuum or was left behind. I have been in touch with Bissell and they will replace this vacuum with another one - same model so what's the point unless they have made many improvements, This vacuum is a worthless mess - don't waste your money. I am in the market for a new vacuum after just 4 months of having this one. This vacuum spits out so much dirt that I must always dust after using it. Lot's of fun! This isn't just the worst vacuum I've ever owned it ranks as the worst product I've ever purchased!
What's great about it: Not One Thing !!!!
What's not so great: Heavy - Spits Out Dirts - Attahcments Don't WorK - ETC
No, I would not recommend this to a friend.
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  • Tech Insider Network
Customer Rating
5 out of 5
5
Strong suction!
on October 31, 2008
Posted by: BOATFIXERGUY
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from Colorado
We bought this Bissell today to deal with new carpet fuzz and dog hair. We have two German Shorthair Pointers, and their hair is small and difficult for most vaccums to pick up. This vaccum did a great job! We had to empty the canister 5 times to do all of the rooms due to the new carpet fuzz, but overall very impressed.
What's great about it: Very good suction, easy to use.
What's not so great: none
I would recommend this to a friend!
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  • Tech Insider Network
Customer Rating
1 out of 5
1
Worst for pet hair!
on November 2, 2008
Posted by: Jo51
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from the Poconos
I have one dog, a German Shepherd. Her longer hair clogs this vacuum CONSTANTLY. I've tried to work with this vacuum for 6 months. I had to stop yesterday & take the vacuum apart 9 times yesterday to de-clog; there are three different areas, messy & difficult, where this occurs. VERY poor design!! Out the door it goes!!
What's great about it: suction is great
What's not so great: clogs constantly
No, I would not recommend this to a friend.
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  • Tech Insider Network
Customer Rating
5 out of 5
5
Wow. This thing is amazing!
on November 4, 2008
Posted by: BrentDC
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from Washington, DC
My wife and I needed a new vacuum after our old one smelled of burning plastic. After doing some research and reading reviews we picked this one. We have very shallow "hard" carpets and they look fairly clean. We put the vacuum together and gave it a test run. Honestly, we were shocked at how much dirt and filth was in the window. I actually remarked "wow..i wonder if they put dirt in there just to make it look like it really works?"
We use it once a week and it does an amazing job of cleaning. GREAT purchase!
What's great about it: Pulls out an amazing amount of dirt.
What's not so great: nothing?
I would recommend this to a friend!
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Customer Rating
5 out of 5
5
I love this vacuum
on November 6, 2008
Posted by: robertson78
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from Akron, OH
I have 2 shelties and 2 cats, so I have a lot of hair in my house. I vacuum everyday and this vacuum picks up the dander and other gross stuff. I did not realize how much my other vacuum sucked. I would definitely recommend it to anyone with pets.
What's great about it: picks up everything
What's not so great: it is heavy to carry
I would recommend this to a friend!
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Customer Rating
3 out of 5
3
So, so
on November 8, 2008
Posted by: drsl8r
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from Texas
I debated between this vacuum and the Dyson animal and wish I had gone with the Animal. I have had the vacuum for 7 months (used it less than 4) and have already had to replace the belt and have to take in for other repairs as it is no longer suctioning and is making a horrific noise. It cannot cope with long hair. However, in all fairness it does work pretty well for pet hair.
What's great about it: Worked better than previous vacuum
What's not so great: Loses suction quickly. Can't handle long hair. Belt and some other part have already gone bad with under 6 months use
No, I would not recommend this to a friend.
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