Overall Customer Rating
3.8 out of 5
3.8
Open Ratings Snapshot
Rating breakdown 205 reviews
5 Stars
115
4 Stars
33
3 Stars
4
2 Stars
17
1 Star
36
205  reviews)
Features
3.5 out of 5
3.5
Performance
3.4 out of 5
3.4
Quality
3.2 out of 5
3.2
(205 Reviews)
73%of customers recommend this product. 
(
149 out of 205
)
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Overall Customer Rating
3.8 out of 5
3.8
Open Ratings Snapshot
Rating breakdown 205 reviews
5 Stars
115
4 Stars
33
3 Stars
4
2 Stars
17
1 Star
36
205  reviews)
Features
3.5 out of 5
3.5
Performance
3.4 out of 5
3.4
Quality
3.2 out of 5
3.2
(205 Reviews)
73%of customers recommend this product. 
(
149 out of 205
)
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  • Tech Insider Network
Customer Rating
1 out of 5
1
Buy the Eureka Pet Lover Instead
on February 16, 2009
Posted by: bearphan
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from Indiana
I bought this vacuum, to pick up dog hair and other debris. I did some research and decided on this one. On first use it was amazing...picked up everything...couldn't even vacuum my area rugs because it ate them...amazing suction. BUT then, I went to use it a second time.....needless to say I could vacuum my rugs...even on the lowest setting....the suction was completely gone. So i cleaned all the inside filters...everything, and it made no difference what so ever. Also, there was loud high pitched noises coming from it...sounded like leaks....perhaps bissel made the first vaccum ever that is only supposed to be used once. I went out and purchased Eureka's Boss Smartvac Pet Loves vacuum (the bagged one). This new Eureka Pet Lover vac is the best vacuum I have ever used....literally picks up everything. THe attachments are way better than the Bissell. So to all those reading reviews....DO NOT BUY the Bissell Pet Hair Eraser!!! Buy the Eureka Pet Lover instead and make sure it's the bagged version....bagless vacuums just don't cut it.
What's great about it: nothing
What's not so great: everything
No, I would not recommend this to a friend.
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Customer Rating
1 out of 5
1
Worst Vacuum
on March 1, 2009
Posted by: pksMN
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from MN
I spend more time unclogging the vacuum than I do cleaning my house. Do NOT waste your money on this product. When using the attachments, I need to use a paper towel to close the tube where the hose comes out of otherwise dirt just flies out of the vacuum and into the room.
What's great about it: Nothing
What's not so great: You name it!
No, I would not recommend this to a friend.
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  • Tech Insider Network
Customer Rating
1 out of 5
1
Worthless
on March 4, 2009
Posted by: angelicirish
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from Clarksville TN
This vacuum cost more than it is worth. A chep one would have probably worked better. I used all the attachments and still was picking up hair. The pet eraser is a joke. Was trying to vacuum couch and nothing picked up. Scoots hair everywhere has horrible suction. Don’t waste time and effort or the money on this.
What's great about it: Nothing
What's not so great: Everything
No, I would not recommend this to a friend.
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Customer Rating
1 out of 5
1
I hate this thing...
on March 25, 2009
Posted by: TPMidtown
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from Atlanta, GA
I would love to push this thing right off a cliff. I bought it about a year ago, and during that time, it has become completely useless. I have hardwood floors; the only carpet I need to vaccum is a medium-sized living room rug. I have 2 shorthair cats, so we're not talking about a huge amount of hair to pick up, and I use a hand-held wet/dry vaccum to pick up the hair on my hardwoods. Anyway, when I first got it, I thought it was great at sucking the hair off the rug. But shortly thereafter, things just went down hill - even when the container is practically empty, it doesn't function well. I have to go over the same area repeatedly, and even then, it still won't really pick up the hair. This past weekend, I went to vaccum the rug, and noticed that the vaccum has now started to spit what little hair is in the container back out, leaving more hair on the rug than was there before I started vaccuming!! That's what prompted me to write this review; I've had it. I am now in the process of looking for a replacement. This was NOT money well. spent.
What's great about it: Absolutely nothing
What's not so great: It spits cat hair back out!
No, I would not recommend this to a friend.
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Customer Rating
5 out of 5
5
Fantastic
on March 30, 2009
Posted by: spanky57
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from Johnstown, Pa.
As a professional housekeeper I use units that cost 2 to 3 times as much and this doesn"t let me down. I don't know about longevity yet, but it seems to be well build. The best price I found was at Best Buy.
What's great about it: Easy setup, IT WORKS!
What's not so great: It makes you want to keep cleaning !!!!
I would recommend this to a friend!
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Customer Rating
2 out of 5
2
great product for one year
on April 1, 2009
Posted by: mansman
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from lafayette, la
had for just under one year and it stopped picking up. at first i had the capet height set very low and it worked great. now i have it set to the highest setting and it willl get stuck on the carpet and not even spin. not durable to last.
What's great about it: works as advertised but.....will stop working after a year.
What's not so great: does not last
No, I would not recommend this to a friend.
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Customer Rating
1 out of 5
1
I can't recommend this product
on April 7, 2009
Posted by: jimcbq
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from NC
I had this vacuum cleaner for app. 8 months. I had to replace the belt and roller after 4 months and then had to replace the roller after another 4 months. It appears that dirt gets clogged up in the roller housing. Then the roller will stop spinning and then the motor overheats causing the plastic roller and/or belt to melt. Works well on carpet but no so great on bare floors.
What's great about it: works well on carpet
What's not so great: replaced two rollers in 8 months, smelling burning rubber just prior to replacing parts
No, I would not recommend this to a friend.
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Customer Rating
2 out of 5
2
Not worth it
on April 18, 2009
Posted by: natasha405
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from sunnyvale, ca
Next time i'm spending more then $150 for a vacuum and buying something that lasts. THis vacuum is great for first 6 months to a year. After that it looses a lot of suction power and does not pick up the cat hair as easily as it did before. I have a black angora who is constantly shedding and have to vacuum twice or three times a weeke. This "pet hair" vac just doesn't cut it over a long period of time.
Save your money and invest in something that lasts.
What's great about it: Works great for 6 months
What's not so great: Has lost power after one year
No, I would not recommend this to a friend.
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