Overall Customer Rating
3.8 out of 5
3.8
Open Ratings Snapshot
Rating breakdown 205 reviews
5 Stars
115
4 Stars
33
3 Stars
4
2 Stars
17
1 Star
36
205  reviews)
Features
3.5 out of 5
3.5
Performance
3.4 out of 5
3.4
Quality
3.2 out of 5
3.2
(205 Reviews)
73%of customers recommend this product. 
(
149 out of 205
)
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Overall Customer Rating
3.8 out of 5
3.8
Open Ratings Snapshot
Rating breakdown 205 reviews
5 Stars
115
4 Stars
33
3 Stars
4
2 Stars
17
1 Star
36
205  reviews)
Features
3.5 out of 5
3.5
Performance
3.4 out of 5
3.4
Quality
3.2 out of 5
3.2
(205 Reviews)
73%of customers recommend this product. 
(
149 out of 205
)
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  • Tech Insider Network
Customer Rating
4 out of 5
4
Good Vacuun
on April 26, 2009
Posted by: Applmac2009
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from New Orleans, LA
We bought this vacuum about a month ago. So far it has been great. But there is one thing. The hose. It is wire reinforced so if u bend step or crush it in any the wire slips out of plase and the hose sucks in itself so suction stops and it sounds like has a clog. But i am pleased because i called bissel and told them what happended and the sent me a new hose for free. A 18.00 hose for free. It came in 4 days. Bissel's customer service impressed my and is someone who i can work with. The brushroll is awesome. the growl sound lets you know its picking up the carpet. I is so powerful it pulls you along like a dog. Its kind of self propeled. The accesories are great also. I had a hoover fusion\mach3 and it picked up what the hoover could not. that my my 150 worth it to know i have a truly clean carpet. Take that hoover\tti. it is a little heavy but not hard to push. I love this vaccumm dont think about it buy it you will be pleased.
What's great about it: Suction brushroll attachment
What's not so great: The hose
I would recommend this to a friend!
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  • Tech Insider Network
Customer Rating
1 out of 5
1
didn't even last 4 months before breaking
on May 15, 2009
Posted by: bourbfamily
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from Bourbonnais, Il
Not only did it break after 4 months the main roller end broke and caused hot black plastic to spit out and melt and stain my carpet. Had another main brand in the past and never had a problem. Looks like i will be going back to that brand...for the price of a new carpet and a new vacuum i could have gotten a gold plated vacuum.....
What's great about it: picked up cat hair great
What's not so great: the main roller busted and stained my carpet with big black melted plastic
No, I would not recommend this to a friend.
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  • Tech Insider Network
Customer Rating
5 out of 5
5
Glad I bought it!
on May 19, 2009
Posted by: subie43
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from Emmett, Mi
I considered buying the Dyson animal vac because I have 3 dogs. Well, I couldn't justify spending $500+ for a vacuum so I read the other reviews on this vac and decided to give it a try. I'm not disappointed. It's got really good suction and I used the turbo brush on my dog hair covered steps and it made it a breeze to clean. It also was easy to assemble. 2 screws to attach the handle and 1 to attach the top cord holder. Attach the hose and insert the attachments into their storage spots and your done. Simple. Anyhoo-that's all. Ta Ta!
What's great about it: Great suction-nice long power cord
What's not so great: nothing yet
I would recommend this to a friend!
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  • Tech Insider Network
Customer Rating
4 out of 5
4
Doesn't erase my pets!
on May 23, 2009
Posted by: McConnon
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from Manahawkin, NJ
Good product but develops a stench if isn't emptied after each use.
Great for picking up long hair, dog hair, cat hair.
What's great about it: picks up all hair and dirt
What's not so great: filters, smell
I would recommend this to a friend!
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  • Tech Insider Network
Customer Rating
5 out of 5
5
Fantastic and has Super Long hose for Stairs!!!!!
on May 23, 2009
Posted by: LyndsayCat
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from Colorado
Was very pleased with this product. It sucked up a whole bunch of stuff even after I had just cleaned my carpets. The hose is very long so I don't have to keep carrying up the stairs. However, when using the brush with the hose attachment the pet hair gets stuck and the machine keeps showing green/ black meaning partial clog. I don't like that you have to unscrew the brush to de-clog and it gets clogged from pet hair with every use . Over all I am very happy with this vacuum. It picks up everything and then some!
What's great about it: Really does a good job picking up pet hair, has long hose for the stairs
What's not so great: When using the brush the light keeps showing partial clog green/ black
I would recommend this to a friend!
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  • Tech Insider Network
Customer Rating
4 out of 5
4
Great Vacuum!
on June 17, 2009
Posted by: Candi1189
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from Orlando, FL
Decent vacuum, but it needs some work. A litttle heavy and the cord is too short, so the vacuum has a tendency to fall over when using the hand tools.
What's great about it: Does great on pet hair, good suction
What's not so great: Hard to clean filer- gets messy, hose too short
I would recommend this to a friend!
Quality
4 out of 5
4
Features
4 out of 5
4
Performance
4 out of 5
4
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Customer Rating
2 out of 5
2
Very skeptical
on July 3, 2009
Posted by: Architect44
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from Vienna, VA
Just bought it, brought it home and was very amazed. It will show you where you need to steam clean! Amazing on dog hair and dirt. I've never seen my floors so clean and I clean a lot! Reviews show shoddy parts and I can believe it. Very squeaky when running, and this sucker is loud. Canister is pretty darn small and I could see how the filter cleaning could be messy. BIGGEST PROBLEM.....NO BAR SHUT OFF!!!! Sit it on carpet at the highest setting for a couple minutes (about the time to do the stairs) and you'll see how big of an issue this is. I now have an area of carpet that has been sucked higher than the rest and it really shows. The knap of the carpet has been untwisted and looks very frizzy. This is a fatal flaw to this vac. Let's hope it lasts past the magical three week period. Not holding my breath. I'm writing Bissell next!
What's great about it: The suction for the first time is amazing.
What's not so great: Fatal flaw...no brush roll turn off, sqeaky, small canister.
No, I would not recommend this to a friend.
Quality
1 out of 5
1
Features
1 out of 5
1
Performance
4 out of 5
4
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Customer Rating
5 out of 5
5
Great vacuum
on August 7, 2009
Posted by: Neat0717
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from Orange, MA
My husband and I bought this vacuum 2 years ago it still works great!! I did a lot of research prior to buying (cause thats what I do). When I compared this vacum to others that were much more expensive there was little difference. Well just this week the vacuum suprised me. We use the vacuum 2-3 times a week sometimes more because we have two dogs with short hair that sticks into everything. The vacuum suddenly lost suction, well after several choice words I remembered I hadn't changed the HEPA filter in a while, a long while. With it being summer time the dogs are dragging in tons of mud and shedding even more. The filter was so gross. I bought a new HEPA filter and went over the same area just in-case. It had very little to pickup. Now this isn't say I didn't mark the calendar aways out to remind myself to change it. The Vacuum just kept going until it really couldn't breath. For the price I'll deal with the filter changes and no brush stop button. I love this vacuum!!
What's great about it: Price, attatchments, suction
What's not so great: No stop for brush when using the hand attachments
I would recommend this to a friend!
Quality
5 out of 5
5
Features
4 out of 5
4
Performance
5 out of 5
5
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