Overall Customer Rating
3.8 out of 5
3.8
Open Ratings Snapshot
Rating breakdown 205 reviews
5 Stars
115
4 Stars
33
3 Stars
4
2 Stars
17
1 Star
36
205  reviews)
Features
3.5 out of 5
3.5
Performance
3.4 out of 5
3.4
Quality
3.2 out of 5
3.2
(205 Reviews)
73%of customers recommend this product. 
(
149 out of 205
)
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Overall Customer Rating
3.8 out of 5
3.8
Open Ratings Snapshot
Rating breakdown 205 reviews
5 Stars
115
4 Stars
33
3 Stars
4
2 Stars
17
1 Star
36
205  reviews)
Features
3.5 out of 5
3.5
Performance
3.4 out of 5
3.4
Quality
3.2 out of 5
3.2
(205 Reviews)
73%of customers recommend this product. 
(
149 out of 205
)
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  • Tech Insider Network
Customer Rating
5 out of 5
5
Great Purchase
on January 24, 2008
Posted by: KimberlyJ
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from Portage, MI
I was considering buying a Dyson but when I read the positive reviews for this vacuum I decided to give it chance. I am so glad I did! It works fantastically. It is shocking to see the filth and fur that this vacuum has gotten up from my carpet that my old vacuum left behind. The cost is quite low when you consider the quality job that it does.
What's great about it: Quality of job done
What's not so great: None
I would recommend this to a friend!
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  • Tech Insider Network
Customer Rating
5 out of 5
5
the best thing ever
on January 26, 2008
Posted by: bremie
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from Florida
I love this vacuum! I have had it since Christmas and everytime I use it I am surprised how much pet hair and dirt comes out of the carpet. I have three short haired dogs and it is amazing how much they drag into the house. If you have pets you need this vacuum! The price is right buy it now!
Best of Luck!
doe
What's great about it: removes pet hair
What's not so great: non so far
I would recommend this to a friend!
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Customer Rating
4 out of 5
4
Great Purchase
on January 29, 2008
Posted by: GanderandDakota
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from ND
I love the vacuum and how it really cleans my floors and couches. All the attachments work great. The longer hose is really nice when you are vacuuming the stairs. I would recommend this to anyone with pets. I really wanted a Dyson but couldn't spend the money. I'm glad Bissell came out with this vacuum.
What's great about it: The attachments
What's not so great: Its a little louder then my past vacuums
I would recommend this to a friend!
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Customer Rating
5 out of 5
5
Best vac for the $
on January 30, 2008
Posted by: kjblur
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from Houston, Texas
Had this vac for a month and it is worth every penny. Dogs track in sand from outside and this thing sounds like a sand blaster sucking it up. Great on hair. So powerful it feels self propelled. Only issue; my old vac had rubber fingers along the sides to help move hair away from walls to be suctioned up. Wish this vac would get a little closer to base of walls. Can't see spending $500+ for a -MAYBE- slightly better vac when this thing works so well. You won't be disappointed.
What's great about it: Ease of use, powerful, long cord, canister
What's not so great: Does not get close enough to base of walls
I would recommend this to a friend!
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Customer Rating
5 out of 5
5
Great Vacuum!!
on January 30, 2008
Posted by: sherluthien
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from Clackamas, Oregon
I purchased the Bissell Pet Hair Eraser nearly two months ago, and have used it on a daily basis ever since. Performance wise, it certainly seems to live up to its name, eagerly removing even the most stubborn pet hair from both carpet and furniture. The tools are easily engaged and very efficient; I've found them to be one of the best features of this vacuum. The turbo brush has a miniature beater-bar in it, and in design works almost as well has my hand held Dirt Devil when used on furniture or especially the dog bed.
One point I am particularly pleased about is the flexibility of the vacuum hose, which stretches out generously and doesn't affect the balance of the unit at all. (my previous vacuum, a Hoover Wind-Tunnel, was known for spontaneously tipping over backwards while using the hose, a quite alarming experience)
The cyclone action of the tank spins all hair and debris into a compact ball and is easily removed – a task that should be done, in my opinion, outside only due to the dust that always manages to escape while emptying. I find a swifter or a few damp paper towels help to keep the tank clean, along with an occasional wash in warm water. The tank also seems to fill up quite quickly, and would probably have to be emptied multiple times, depending on how many heavy shedding pets you own.
At first glance the over-sized construction of this vacuum appears burdensome, but when in use it smoothly propels across the carpet with minimal effort. The large handle definitely provides an added ease of maneuverability.
The only faults I've hereto noticed are that the front nose piece or “pet hair lifter” is quite fragile and wouldn't survive much abuse – yet the vacuum comes with a feature that allows you to flip the nose piece upward and out of the way if so desired. Out of the box assembly took about 45 minutes and the absence of illustrations on the instruction booklet made it a bit more of a chore than was necessary.
Price-wise this vacuum is an exceptional deal. I comparison shopped for quite some time and could find no equal. Overall very satisfied.
What's great about it: Does Exactly What it Says, Sux up hair and dust
What's not so great: Users Manual is useless but it's not rocket science!
I would recommend this to a friend!
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  • Tech Insider Network
Customer Rating
5 out of 5
5
This Vac SUCKS!
on January 30, 2008
Posted by: JLP1
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from Bradenton, FL
I purchased this vac last weekend after seeing a commercial for it before Christmas and waiting for it to go on sale. I was giddy over my purchase and couldn't wait to use it.
This vac has serious "Suction"...my husband could feel the floor vibrating from across the room. Assembly was simple...3 screws to attach the handle. I only have a cat, but she likes to lay on all the furniture and the floor, so there is always cat hair on everything.
When I plugged it in and began vacuuming, I was amazed...you can hear the debris being sucked up into the vacuum. I vacuumed only a small area of my living room at first (20x10), where the cat likes to lay on the floor...and I had to empty the canister. It had a ball of cat hair the size of a baseball plus the sand/dirt from down in the carpet. I had to empty the canister 4 times for the downstairs. Then I used it upstairs (kind of heavy to carry, but not a big deal) and had to empty it 2 times while vacuuming 3 bedrooms plus hallway. After I finished vacuuming, the carpets looked brand new and they felt plush again!
The tool attachments are versatile, great for all kinds of surfaces. They are so firmly placed on the vacuum, that I had trouble removing them. I also used it on the stairs...it is awkward, but I knew it would be before I bought it. It doesn't get very close to the baseboards, but then, there several tool attachements that will.
I waited 5 days and vacuumed again...this time I only had to empty the canister 2 times downstairs. I also dissassembled the canister's upper and lower parts and washed them to remove dust that had accumulated inside the componets. It was really dirty!
It has a long cord, so I don't have to unplug and plug to finish the downstairs. The hose is longer than most vacuums I've owned in the past, so you don't have to have the vac hovering right on top of you while using. I definitely recommend this vacuum, not only if you own pets, but kids and a spouse, too. I never realized how bad my old vac didn't SUCK, until I bought this one.
What's great about it: It SUCKS...really well!
What's not so great: Read below for details
I would recommend this to a friend!
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Customer Rating
5 out of 5
5
In love with my vacuum cleaner
on January 31, 2008
Posted by: las794
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from Lubbock, TX
Like many other reviewers, I was considering a Dyson, but the pricetag made me cringe. The Bissell Pet Hair Eraser vacuum cleaner did a spectacular job on my carpet--and for much less than a Dyson. I got up four canisters of crud out of my carpet (which made me cringe again, because I do occasionally sit on the floor!), including enough cat hair to make two more cats and TONS of litter granules the cats had tracked all over the house. It's a little gross emptying the canister, but would be less so if I didn't let it get past the "full" mark, LOL. I'm totally sold on this vacuum and have already recommended it to my sister, another cat owner.
What's great about it: Great suction, easy-to-use on-board tools
What's not so great: A bit heavy, but not bad
I would recommend this to a friend!
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Customer Rating
5 out of 5
5
Top of the line Vacuum
on January 31, 2008
Posted by: redneckandwife
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from Kansas City, MO
Did not know it was self propelled, Dyson is TOO over rated, and cost TOO much. This beats the Dirtdevil.
What's great about it: Very Good Suction, Takes away the dog hair
What's not so great: slightly heavy
I would recommend this to a friend!
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