Overall Customer Rating
4.6 out of 5
4.6
Open Ratings Snapshot
Rating breakdown 84 reviews
5 Stars
63
4 Stars
15
3 Stars
1
2 Stars
0
1 Star
5
84  reviews)
Features
4.3 out of 5
4.3
(84 Reviews)
93%of customers recommend this product. 
(
78 out of 84
)
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4.5 out of 5
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5 out of 5
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apc.com Rating: Overall apc.com Rating
4.5 out of 5
Overall hp.com Rating
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5 out of 5
Overall Customer Rating
4.6 out of 5
4.6
Open Ratings Snapshot
Rating breakdown 84 reviews
5 Stars
63
4 Stars
15
3 Stars
1
2 Stars
0
1 Star
5
84  reviews)
Features
4.3 out of 5
4.3
(84 Reviews)
93%of customers recommend this product. 
(
78 out of 84
)
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4.5 out of 5
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5 out of 5

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  • Tech Insider Network
Customer Rating
1 out of 5
1
Didn't Work Very Poor Support
on December 5, 2010
Posted by: Brian2
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from Maryland
I've had a number of other products from APC and they've worked fine.
Unfortunately for some reason, nothing that is plugged into the power outlets of this unit will work.
I contacted customer support and they asked for more information even though I had sent most of it before. I sent them them what they requested. I then kept getting messages saying that if they didn't hear from me in 21 days, they would assume that there wasn't a problem anymore. I sent the same information 3 more times and kept getting the same message. On the third time, I said I would be returning it which I will do this week since the only response I got was the same message about the 21 days.
What's great about it: I wouldn't know since it didn't work at all.
What's not so great: Didn't work and appallingly poor customer service
No, I would not recommend this to a friend.
Features
1 out of 5
1
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-3points
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Customer Rating
4 out of 5
4
A very good buy
on May 21, 2010
Posted by: papaal
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from boynton beach, fl
I couldn't give the UPS all 5 stars as I haven't had it long enough. We'll see how it does during hurricane season, which starts in 10 days. This is the 3rd unit I;ve bought; I keep putting them into new apps. In the 6+ years I've had them, not 1 failure.
What's great about it: quick setup; everything clearly marked
What's not so great: USB link is intermittant at best; gives a no connection window seveal times a day.
I would recommend this to a friend!
Features
5 out of 5
5
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  • Tech Insider Network
Customer Rating
5 out of 5
5
APC battery back up - execllent
on April 16, 2008
Posted by: Worcester
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from Worcester, Ma
I bought from best buy store. I was read direction and set up intall and all plug power. I love it ten power plug. help protect by weather and never know if our apartment not alway power off. i like that battery back up save by my computer won't get hurt or miss program. i really happy with this one are full success. i will install cd program relation to APC battery back up system and let they take care control in my computer or another monitor and my tv with VP too. i'm nothing worry. i beleive this works of course.
What's great about it: GREATLY
What's not so great: nothing wrong
I would recommend this to a friend!
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Customer Rating
3 out of 5
3
Black font on dark gray shading for directions
on February 14, 2010
Posted by: caseyb7
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from CT
My comment only pertains to the directions as I just purchased tonight - with high expectations per other reivews.
I open the box and sift through the various foreign language pages and open the English page.
Small black font on dark gray shading - I had to put them under a bright desklight to read them.
First impression is - what are they thinking, could this be any less consumer friendly?
Hope their product people are better than their directions staff.
What's great about it: Bought tonight per reviews
What's not so great: Can't believe the setup directions
No, I would not recommend this to a friend.
Features
3 out of 5
3
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Customer Rating
5 out of 5
5
Worked like a charm after power outage.
on May 31, 2012
Posted by: gts32907
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from Palm Bay, FL
The day after I setup the battery backup we lost power. The power stayed up on my 750VA until a clean shutdown of my computer.
What's great about it: Does exactly what it's suppose to
What's not so great: Can't find any faults so far
I would recommend this to a friend!
Features
5 out of 5
5
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Customer Rating
5 out of 5
5
Great battery backup
on August 12, 2012
Posted by: DPug
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from Fort Worth
I love this item, keeps my items protected and on for a good amount of time so I can properly shut them down.
What's great about it: Lots of plug ins
What's not so great: Pretty big and bulky
I would recommend this to a friend!
Features
4 out of 5
4
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  • My Best Buy® Member
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Customer Rating
5 out of 5
5
protects it all
on September 15, 2012
Posted by: bigdaniel
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from mansfield,oh
10 outlets, last for 75 minutes after na outage with surge protection. even has master outlets.
What's great about it: will last over an hour after outage
What's not so great: nothing
I would recommend this to a friend!
Features
5 out of 5
5
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  • Verified Purchaser
  • My Best Buy® Member
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Customer Rating
4 out of 5
4
Good enuff!
on October 24, 2014
Posted by: OldBear
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from Caddo, OK
Verified Purchase:Yes
Big enough for my use. Hope it does have an extended test.
My Best Buy number: 0927985954
My Best Buy number: 0927985954
I would recommend this to a friend!
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