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Customer Reviews Collected from lg.com |
LG - 22.7 Cu. Ft. Counter-Depth 4-Door French Door Refrigerator with Thru-the-Door Ice and Water
Average Customer Rating:
3.3
Rating breakdown 491 reviews
5 Stars
184
4 Stars
83
3 Stars
54
2 Stars
49
1 Star
121
61%of customers recommend this product.
(
225 out of
368)
Customer Reviews for LG - 22.7 Cu. Ft. Counter-Depth 4-Door French Door Refrigerator with Thru-the-Door Ice and Water
Customer Rating
5
Love the Counter Depth size and functionality
on September 18, 2019
Posted by: Drivingmisselsie
from Phx, AZ
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought this about 5 months ago, and it has been a great purchase. There are only 2 in our family, and it might be a bit tight on space if we had a large family. The refrigerator is well designed, nice lighting, and we use the middle drawer for everything from wines to party trays. The ice maker and water dispenser work well also.
Pros: Style/Design, ease of use, Features/Settings, Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Chuck yes
from North Carolina
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought it in November was very active and the quality is there I love it
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: krosecpa
from Temecula, Ca
Verified Purchase:Yes
[This review was collected as part of a promotion.] Had our old side-by-side frig for some 14 years So this is a huge upgrade which is expected given its three times the cost.
The flexible use drawer is absolutely great as are the French doors. It is quiet, well built, easy to use, and it looks great and like a premium product.
After buying our LG and washer and dryer a couple years earlier we were very comfortable moving forward as LG makes great products.
My only complaint is the in door ice maker is small. There should be an optional ice maker add-on for the main freezer area as ice is quick to run out when having guests. That said, an easy fix is old fashioned ice cube trays.
All in a great product and highly recommend!
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Betti123
from Alabama
Verified Purchase:Yes
[This review was collected as part of a promotion.] Just purchased this and so far really like it. Needed a counter depth and this had some good features. Love the chill drawer as there are several different temps to choose from. Also purchased it it the black stainless steel and just love it! Very sharp looking.
Pros: Style/Design, Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
2
Broke down as the warranty ended. 4-5 yrs
on May 27, 2020
Posted by: Upset and now broke
from oklahoma
We bought this fridge 4-5 years ago. Loved it. Loved the middle drawer, large size and cool features. But now 4 to 5 years later it has broken down with no hope for repair. The closed unit is leaking freon we are told. Way way way too expensive to only last 4-5 years. We will not be buying an LG ever again. SO DISAPPOINTED AND A LITTLE MAD.
Pros: Style/Design, ease of use, Features/Settings
No, I would not recommend this to a friend.
Quality
2
Features
5
Value
2
Response from lg.comBy ^VCV, LGE Social Media, September 29, 2020
We hate to hear you are dissatisfied with your washers performance.If you'd like to discuss more, please reach out to our Customer Support Team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Written by a customer while visiting lg.com
Customer Rating
2
Love the lay out of the frig but paint peels
on June 19, 2020
Posted by: Fammy
from Limestone, NY
Not covered by extended warranty. Did not realize it was a limited policy
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
3
Features
4
Value
4
Response from lg.comBy ^DLI, LGE Social Media, September 21, 2020
We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you ever have any questions, please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. We apologize for any inconvenience this caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
1
Lasted 2 years and won’t run.
on September 26, 2020
Posted by: Svdm
from Indiana
[This review was collected as part of a promotion.] I loved the layout of this refrigerator, I’m so disappointed that it quit working. We had a new compressor installed and it still does not work. I do not recommend this LG product.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
5
Value
1
Response from lg.comBy ^DLI, LGE Social Media, September 28, 2020
Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work towards an agreeable resolution. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
1
compressor went after only 3 years!
on October 29, 2020
Posted by: Mills0828
from Wilmington DE
[This review was collected as part of a promotion.] Besides the compressor going the stainless steel does not repel fingerprints and discoloration after wiping
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, October 30, 2020
Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work towards an agreeable resolution. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com