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Customer Reviews Collected from lg.com |
LG - 22.7 Cu. Ft. Counter-Depth 4-Door French Door Refrigerator with Thru-the-Door Ice and Water
Average Customer Rating:
3.3
Rating breakdown 491 reviews
5 Stars
184
4 Stars
83
3 Stars
54
2 Stars
49
1 Star
121
61%of customers recommend this product.
(
225 out of
368)
Customer Reviews for LG - 22.7 Cu. Ft. Counter-Depth 4-Door French Door Refrigerator with Thru-the-Door Ice and Water
Customer Rating
3
Looks great in my kitchen
on December 21, 2020
Posted by: Sandy Lg
from Valrico, FL
[This review was collected as part of a promotion.] I bought it in 2017 but in May it had a breakdown from not cooling completely stopped. Lg got it fixed and seems ok besides popping noises Evey now and then. I like the size for just the two of us.
I wouldn't recommend this mod as it has too many issues.
I wouldn't recommend this mod as it has too many issues.
Pros: Style/Design, ease of use, Features/Settings
No, I would not recommend this to a friend.
Quality
1
Features
5
Value
3
Response from lg.comBy ^DLI, LGE Social Media, December 21, 2020
Thank you for taking the time to review our product. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
1
Lemon!
on January 2, 2021
Posted by: HSL58
from Boise, ID
[This review was collected as part of a promotion.] I spent so much money on this refrigerator and it still wouldn't work. I replaced the compressor and other parts recommended by LG.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, January 18, 2021
Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Jas27
from Pa
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like the style and the color. I am disappointed with the the repair service. I have an issue with my freezer. It keeps defrosting my food. Works for a bit then stops. Then starts
Pros: Style/Design, Features/Settings, Performance, Quality
No, I would not recommend this to a friend.
Quality
3
Features
4
Value
3
Response from lg.comBy ^DLI, LGE Social Media, January 26, 2021
Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Little ol me
from Cary, NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] Switching from a side-by-side took some time to get used to. With a busy family in-n-out all the time you can't go on memory which door to open to see what you're looking for. However, the extra cool pull out drawer is a very nice feature for those items you want 'colder' but not frozen. Freezer is big & holds a lot but tough for an 'old timer' to bend over to find items in.
Ice/water in the outside is very handy - but be careful i a power failure as the ice will melt out onto the floor (yikes!). NET NET: good unit with a very quiet compressor, too
Ice/water in the outside is very handy - but be careful i a power failure as the ice will melt out onto the floor (yikes!). NET NET: good unit with a very quiet compressor, too
Pros: Style/Design, Performance
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Happy Aunt
from South Holland
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love the 4 drawer feature. Great for keeping beverages cold. Have to be careful to ensure freezer is closed tightly. No alarm if freezer is ajar. Ice dispenser not helpful during parties. Slow to make ice. Refrigerator is loud at times
Pros: Style/Design
I would recommend this to a friend!
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Jim27
from Upland, Ca
Verified Purchase:Yes
I have spent more money repairing this refrigerator than I did buying it. It is in need of repair again for the 5th or 6th time, I am losing track.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
1
Response from lg.comBy ^DLI, LGE Social Media, January 31, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Killertruc
from Greenville, SC
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have had mine 14 months and the compressor is out. I waited 3 weeks for a repair person to replace the compressor but they would not repair the condenser fan. 2 weeks since the compressor repair and still have no working fridge.
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
1
Response from lg.comBy ^DLI, LGE Social Media, February 2, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: DanC2021
from FresnoCA
Verified Purchase:Yes
[This review was collected as part of a promotion.] As you can see by the depiction, the refrigerator is a piece of standing art. When working as designed, it sits in its place and it "just works, quietly"! The three sections are such a user convenience, that you get accustomed to instinctively going to the section where you know that certain items "should" be stored.
Pros: Style/Design, ease of use, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com